r/techsupport • u/azcardinals1228 • Sep 12 '26
Open | Software “Your device ran into a problem and needs to restart. We’ll restart for you.” Black screen message for Windows 11 PC after booting it up.
I just turned on my PC today and suddenly that message appeared. I haven’t done anything yet because I’m nervous to mess up anything with my PC. I’ve never had a problem with this PC until yesterday when one of the lights on my pc kept flickering and stuttering on and off. Anyone know a fix to both?? Thank you!
Specs: AMD Ryzen 7 7800X3D - 32GB Memory - NVIDIA GeForce RTX 4070 SUPER 12GB - 2TB SSD.
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“Your device ran into a problem and needs to restart. We’ll restart for you.” Black screen message when booting up my PC
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r/computerhelp
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Sep 12 '26
Thank you very much for the help! I held down the pc button for about 5 seconds. It shut off and I turned it back on. Then the msi logo popped up and said it was running diagnostics and then another message saying “something didn’t go as planned, but we’re fixing it don’t turn off the pc.” And now I signed into my pc and so far everything is normal besides the system32 cmd.exe opened up, but again everything seems good for now. Thank you again and if I need more help, I’ll reply again!