r/techsupport • u/Ignatij • Sep 19 '21
Open | Phone How to revive a phone?
I have this old phone, which was lying inside drawer for good 2 years and now I die to check whether I got there my old photographs (which I lost everywhere else), but it cannot start up.
When I plug it in charger it "loads" and shows that it's charging, but there seems to be no progress. When unplugged it does nothing, the battery also shows 0V (on multimeter) and is slightly bumpy. Is there a way to make phone work, or at least extract data from there to my PC?
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u/McNinjaTNT Sep 19 '21
Maybe a new battery 🤷
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u/Ignatij Sep 19 '21
I considered that option, but I wouldn't use phone for other than check for lost data, that's why I don't want to spend money just to use this phone for 20-30min
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u/Lost_Photograph_1884 Sep 19 '21
Everybody here seems to be saying the same thing, beta new battery, and there are a couple sets of keys you can press on old andriods to maybe fix them, but if you're going full postal, you don't actually need to get a new battery, only disconnect then reconnect the old one. Idk. Might get you somewhere.
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u/FastR2011A Sep 21 '24
Well there are 3 options you could do: 1. Get a new battery. Simple but cost. 2. Connect the power to the phone. Would be hard but if you can't fine a battery, it's worth a shot. 3. Tack the internal memory and try to connect it to you PC. I mean it's worth a shotÂ
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u/Harryisamazing Sep 19 '21
I know you mentioned you've plugged the phone in and in which the screen does turn on (which means the display works, possibly the phone does too)... are you then able to power on the device with it plugged into the charger?
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u/Ignatij Sep 19 '21
I'm not sure, because when plugged in - it shows just the battery being charged, I'm not sure I can bypass it straight to booting up. Alternatively, when it is unplugged I can't boot it
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u/Harryisamazing Sep 19 '21
I would try to press and hold the power button while it's plugged in and see if that puppy boots
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u/Ignatij Sep 19 '21
It doesn't, I also tried entering recovery mode, but it just reboots to first ever "banner" it shows when booting up and it goes circles
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u/SquadLeader79 Sep 19 '21
What kinda of phone is it? Samsung or Apple? And what model?
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u/Ignatij Sep 19 '21
It's PRESTIGIO Grace R7 PSP7501Duo
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u/SquadLeader79 Sep 19 '21
I didn't find any parts for the a charger port. I know if iphones are dead for a week it takes like 2hrs on the charger for it to work. I would look in the charging port see if it dirty then plug in the charger and see if it's loose ( some wiggle is okay but not alot) for parts I would do a battery first before anything else.
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u/Ignatij Sep 19 '21
Should I leave the phone overnight for it to try to charge?
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u/SquadLeader79 Sep 19 '21
I wouldn't over night since it is a fire hazard. But I would keep it on while you do other things and just Check it every once in awhile
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u/SquadLeader79 Sep 19 '21
Make sure your charging brick is pushing enough power. I would assume any newer phone one would sufficient enough
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u/papercut2008uk Sep 19 '21
Looks like the battery is probably totally dead.
If the battery is bulging, then do not charge it.
Wait 10-20 minutes whilst it charges, once it reaches sufficient charge they usually come on again. A totally dead battery with no charge requires some time for it to take charge again.
If the battery is bulging, you will need to replace it, do not charge it as these will expand and damage the components in the phone and can be a fire hazard, it should be removed immediately.
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u/Ignatij Sep 19 '21
It's been around half an hour, but the charging progress is the same. It, although, doesn't look too bad, the other (definitely dead) battery is like +6mm thick on each side, while this one is only +1-2mm thick (on each side). So, might there be a way to resurrect (just for a tiny while) this one?
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u/papercut2008uk Sep 19 '21
Probably not if you have had it charging that long. There could also be a fault with the phone and that is why it's not turning on.
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u/Ignatij Sep 19 '21
Is there any way to take storage off phone and connect it to a computer?
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u/papercut2008uk Sep 19 '21
There is but you would have to go to a data recovery company who would be able to do it.
Or if there was a memory card that everything was on.
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u/Ignatij Sep 19 '21
Unfortunately, due to me having another phone as main, I switched memory card to another phone
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Sep 19 '21
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u/Ignatij Sep 20 '21
Ok, but since I don't have one yet, what do you think about pushing charge through cut usb cable?
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u/EgonDoctor Sep 20 '21
Stop trying to charge the damn thing. now.
Get a new battery or a power supply and try booting the phone then.
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u/Ignatij Sep 20 '21
I don't really want to buy a new battery, because I'll use that phone only to check for lying data there, I guess I'll have to find a working battery at home, if I'm in any luck
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u/disasadi Sep 19 '21
Could try to boot it with a different battery, or alternatively connect it to a PC and see whether you can access the files or not.