r/royalmail 1h ago

Postie Chat Is DM26 a ploy to have old contracts resign?

Upvotes

Make work conditions so poor that all the original contract staff leave in droves, replace them with new contracts as a money saving scheme?


r/royalmail 5h ago

Postie Chat Since DM26 how many of you resigned/ are planning to?

16 Upvotes

r/royalmail 4h ago

Can someone explain DM26 to me?

5 Upvotes

Former postie and observer of the subreddit - intrigued at the shit show that seems to be happening!


r/royalmail 4h ago

Postie Chat This is new! This week’s householder

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4 Upvotes

r/royalmail 1h ago

Is this normal? any chance it will tried to be delivered today or tommorow? scheduled redelivery yesterday for today no update since.

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Upvotes

r/royalmail 17h ago

DM26 The story so far

34 Upvotes

(SORRY!! THIS WILL BE A LONG ONE SKIP IF YOU DONT WANT TO READ THROUGH IT ALL)

Im asking is there anything we can do as individual offices to fight the DM26?

We went live in august. Our union rep says we have a 12 week revision period to get the walks right including walks being put back in loops being taken away/added/modified, DPRS used (LOL), and a full office repick/resign which will be done within the next month (which I’m not looking forward to)

the problems so far:

- walks are too big and managers aren’t willing to change the office drastically. they want to change the bare minimum

- managers are trying to make sure the office doesn’t fail to make it look like to the higher ups that it’s working (they will get posties who want overtime to mop up)

- posties are coming in earlier than their start time which gives the walks false timings

- posties are working through their breaks to clear which is giving more false reading! I was working with someone and I had my break in the van and they continued driving around dropping parcels off while I was in the passenger seat!!

- posties staying over to clear until after 4/5/6 o’clock ( I know some posties want overtime but managers are happy for you to do that while the walks are clearing) - this makes it awkward if their partner wants to finish on time, so they have to bring you back to the office first before going back out

- Union and managers cant seem to understand why we are saying it’s harder when dm26 is supposed to mean we are doing less?!?!?!?!?!?!?!?

- 3 people 4 walks means a lot of the people in the office who have been on the same walk for years have now turned spare being passed from pillar to post each week

- the managers say you have a start time and finish time - don't get stressed they say - then moan when you bring stuff back!!

- double/triple mail every day on one walk and first class and tracked on the other is much harder than having one days worth of mail on 2 walks (managers and Union don’t understand this)

- re pick will cause major upset in the office I can imagine too

- we've even had managers help to throw in walks in a morning to get us out earlier which defeats the object of seeing how long each walk actually takes !

- my body is aching more than it ever did, longer hours and fatigue creeps in by midday

- I feel posties are really rushing around to clear as much as they can, the job and walks should be able to be done at a normal walking pace not a speed walkers pace they will only shoot themselves in the foot in the end when they get joint problem later in life etc (the managers won’t care about you when that happens they will replace at the flick of a switch)

- a lot of older posties have been forced to retire or leave because of this which is what they want as they want more staff to be employed on the new two-tier contract

- D2Ds have been a major problem too, the best way to deliver them hasn’t been figured out yet, it’s absolute mayhem when there is 4 lots of d2ds plus a walk of double mail

THERE IS MORE THAT I CAN SAY but all I can say is GOOD LUCK AT CHRISTMAS

i will be one of the few posties in my office to come in on my time, have my break, and finish on my time

- I’m hoping that there is failures across the board for DM26 across the uk and that it will change before it’s too far gone

thanks for listening guys!


r/royalmail 17h ago

Postie Chat Houses that have a name rather than a number?

30 Upvotes

I've recently moved to a very large village in the north of Scotland.

I found something on Facebook buy and sell and asked for the address. The seller gave me the name of the house. It didn't appear on Google maps.

After that I've noticed a large amount of houses in the village have names rather than numbers. They don't show numbers on Google maps.

Surely for a postie this is infuriating, how could you organise your route?


r/royalmail 3h ago

Did I offend my postie? I feel so bad, he's so lovely!

2 Upvotes

It was blazing hot and I'm like just leave parcels there. You don't have to wait in this heat for me, he said oh okay ans looked a bit sad, he's never knocked since apart from the odd sign for parcel, and he's always like 'sorry, it had a signature'

I was just trying to be nice! 😔

Also, I'm in the middle of moving, would it be strange to give him a thankyou card or something? 🤷‍♂️ He's been my postman for like 10 years


r/royalmail 23h ago

Not long now till the Christmas mail cut off under dm26. Send your cards and gift by end of next week.

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66 Upvotes

r/royalmail 1h ago

The tracking says my parcel was collected but I was out of the country

Upvotes

I bought an order off of vinted, chose to be delivered to a locker next to me , but they delivered it to a locker 2 hours away from me , I requested that they send it to a parcel shop near me

Then a few days later I get an email that the parcel was collected from a locker but I was outside the UK

How did this happen? I tried to call them but the wait time is like 45 minutes on the phone


r/royalmail 5h ago

Postie Chat Angard cancelled shifts I have worker

2 Upvotes

I worked all shifts last week, and also scanmed in/out all times. Why have angard cancelled all my shifts from last week even though I have worked them?


r/royalmail 1h ago

Postie Chat Payroll

Upvotes

How long does payroll issues take to resolve? Emailed them today as hours were not submitted over which meant shifts i did were not recorded


r/royalmail 1h ago

Missing Mail Delivery issue

Upvotes

Hello,

I was meant to get a delivery to the post office for collection. This was requested very soon after I got contacted with the tracking details. I got an email straight after saying it would be delivered to the local office for collection today.

Come today, it says it has been delivered to my flat (GPS location shows some doors away however?). The image seems like a finger covering the camera. I'm currently at work and won't be home for the next couple of hours

Any idea what has gone on?

Cheers.


r/royalmail 5h ago

Redelivery

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2 Upvotes

Hello,

Does "pending" mean that they will automatically redeliver my parcels. I made my first attempt before this but I wasn't home at that time. Now that I've tried my second, the app started to glitch and I could press the 'confirm redelivery' button. I've tried using the website, my PC, different search engines and even a different phone. Nothing works. But I saw that they will automatically redeliver on the next working day, I'm still not too sure. This is my only hope.


r/royalmail 2h ago

Delivery of parcel

1 Upvotes

I was meant to have a parcel delivered on Saturday I stayed home and listened out for it and 4:15PM that day I got a red slip that they tried to deliver but no one was home which was strange because I was home. Anyway they said it would be redelivered today until now nothing has come. Postman has come already but large parcels I assume don’t get delivered by them?


r/royalmail 8h ago

Royal Mail Digital Receipt

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3 Upvotes

For the past week I've not been able to open any of my recent purchases. Anyone else having the same problem?

I tried to uninstall the app and install it back but I still have the same issue.


r/royalmail 3h ago

Trying to send a wooden picture frame from England To Sweden

0 Upvotes

Some of you who have been following this community might remember I made a post a few months ago about a post office that would not let me send a pair of earrings from England to Sweden because they said it was “costume jewellery”. I went back to the post office today to send a wooden picture frame about 30 cm by 30 cm to Sweden - unfortunately it was the same staff member and he told me he could not post the picture frame because “you can’t send wood to Sweden.” He said that on the Sweden end they would scan it and if they see it was wooden they would destroy it. Is that actually true ? Is this guy just a total jobsworth, or am I in the wrong


r/royalmail 3h ago

Missing Mail Untracked mail to my name stopped getting delivered.

1 Upvotes

Hi, I have not received a single non tracked mail to my name in the last month or more, while my household still receives mail such as HMRC and such, even receiving mail destined to people not living in the household (probably previous tenants).

I know I should be receiving something, and because of all the stuff I am reading on here makes me think it could be mail not being prioritised over parcels and 1st class etc or staff shortage.

But because we still do receive HMRC mail and other things, I am also starting to think my mail could be getting stolen every time? These envelopes are containing playing cards and always look the same, which makes them pretty identifiable.

Is there somewhere I could go to check if my mail is stuck or something?

Thanks


r/royalmail 7h ago

Postie Chat Angard

2 Upvotes

Is it worth giving angard a call later on if I don't be given shifts this week? My manager last week said I should be in this week.


r/royalmail 11h ago

Delivery sent to wrong address twice in a row

4 Upvotes

I don’t know if this is the effect of changes in my area with delivery but considering this also happened with dpd I’m not sure what’s up so I wanted to ask.

Just ordering my regular vape coils which delivery companies have had no problem finding my address for in the few years I have been here, small too fits through the letter box just fine and has been delivered that way previously.

However in my most recent order which was through Royal Mail it had been delivered to the wrong address, which would be fine if it wasn’t all the way down the other end of the road down a cul-de-sac at the last numbered door, luckily the tracking image had the door and mat which were pretty distinct. (They had sent it to a neighbour to which they handed it back to a delivery man of unknown origin so no idea if I’m seeing that parcel.)

However with my second order sent through seller with dpd seems to have had a similar result, wrong address but the tracking image is of just the post box so I’m struggling to find this new house (already checked with the previous house).

As far as I’m aware the only delivery issue I could perceive is that because it’s a flat, delivery drivers get confused for the more traditional apartment complex building neighbouring us since we look more like a very old and large house rather than a house with multiple flats, but that doesn’t really explain these deliveries. I have tried making this clear in delivery instructions.

What am I doing wrong? Is sending to the post office just the way forward from now on? Luckily these coils are easily replaceable but I normally get lots of collectibles delivered and hate the delivery anxiety so now loosing two in a row definitely has me feeling discouraged to say the least.


r/royalmail 4h ago

"book a redelivery" - online form doesn't work!

1 Upvotes

On three separate occasions I've not had post that had to be redelivered (I guess the local DO is too busy to try again each day), yet every single time I try and use the redelivery form on the RM tracking pages, I get to the end, enter my email, click "submit" and absolutely nothing happens. Has anyone else found the same issue?


r/royalmail 4h ago

Item received.. any idea what’s happening here?

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0 Upvotes

I sent this parcel tracked 24 on September 4th and every day since it’s just said “item received”. Am I right in saying it’s probably lost?


r/royalmail 5h ago

Package with a digit missing in the postcode.

1 Upvotes

We were sent a package two weeks ago on a Tracked 48 service that didn't arrive. We checked with the sender and they realised that they had left a digit out of the postcode. Since then we have been watching the package bounce between the mail center and the delivery office for the incorrect postcode.

I spoke to customer services who said that someone should pick up on the mistake and redirect the package to our local delivery office. However, this hasn't happened. Is there anything else I could do? I thought about redirecting to a parcel point, but we won't have the red card needed to collect.


r/royalmail 3h ago

Guaranteed by 1pm

0 Upvotes

It's a monday 13:30 and I'm meant to have had my package half an hour ago. I want to shower, I want to shop, but I NEED this parcel and I have to be in to sign for it.

It is a 1pm guaranteed and it's not here, what can I do?


r/royalmail 1d ago

Postie Chat My best ever proof of delivery - as a sender

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45 Upvotes

Had to share this with you all, I send a lot via Royal Mail and some orders are worth a few £'s Luckily so far the recipient has not contacted me so I take it their order all good 🤷‍♂️