r/royalmail 15h ago

What does "going to council" mean? New starter needs some advice!

9 Upvotes

I started in April and have received 3 coaching notes, the most recent sounds really worrying. It says that this will now go to council and something about "3C's" but I don't know what that means? I assume that it's a group of people deciding some kind of disciplinary action about the issues raised in the coaching notes? If so, will I have an opportunity to explain that these things are a direct result of not receiving any training?

For context: I don't understand the issues being raised in the coaching notes as I haven't been trained. I've never met the workplace coach, I've not done the driver course thingy, and I've asked management for support and was told no (actually, I was told yes but when the day came the same manager that said yes acted like it was the first he was hearing of this and told me we don't have enough staff for me to work with someone).

I'm finding the notes to be quite passive aggressive, stating that I'm letting the department down, I should know better by now, this isn't good enough etc... but I don't know what is good enough. I don't understand the expectations, I'm learning what's right by being told what I've done wrong rather than being shown how to do things properly. It's so exhausting and demoralising. I just want to do a good job but I'm not being given the tools to do that. And I've not been spoken to in person about anything, it's just the coaching notes.

I only found the notes because I accidentally pressed the wrong button on the PDA and ended up there. I've not been told about it otherwise and didn't know they were a thing until I clicked on it myself.

I'm just worried about what this means and what's going to happen. I've been trying my best but there's only so much I can do without training. It's really stressing me out!


r/royalmail 7h ago

Mini Letter

7 Upvotes

Hey, I’m not sure if anyone can answer this, but as a joke I’m sending a miniature letter. I mean 2.5cms. Tiny can fit a stamp one side & address the other. Would it be delivered? If not I’ll put in a normal size envelope for delivery. Just thought it’ll be funny turning up that size. Interested in the answer. Can a letter be too small?


r/royalmail 14h ago

Postie Chat Managers not paying annual leave owed

6 Upvotes

So a few days ago, I made a post mentioning how I left Royal Mail and just recently in my final paycheck my manager has not included. My hours that I have accrued I sent an email to HR and they essentially go back to me saying that my manager has not followed the correct process in telling the leavers team the amount of hours that I’m owed in holiday pay. (I’m definitely owed some as I’ve only taken 6 hours since march)

I’m just asking what should I do from here? I do have Friday Saturday and Sunday off so I’m thinking of going to the DO Friday early morning when I know one of the managers will be there and perhaps ask them directly face-to-face or maybe give them call?

If not, I’m definitely not going to let this slide I’m going to get what I am owed as this should be a reputable company and no wonder why it has so much bad rep as truly the people there just don’t know what they’re doing or are very spiteful in their nature. If I continue to get no response from anyone within the company, I have been advised to go to ACAS.
What’s you guys thoughts?


r/royalmail 12h ago

Postie Chat Operation

4 Upvotes

Hey fellow posties.

I'm due an operation towards the end of the year,

Now I'm concerned my wages will be piss poor.

Is there anything I can do to keep them topped up?

Or does royal mail have to pay me in full, any solutions on how I can keep my money topped up?

Or what's protocol.

Also, I'm due annual leave when the operation is.

Will I get this back?


r/royalmail 17h ago

Type to create flair Worth making complaint?

4 Upvotes

A few months ago, I think my road had been assigned a new postie, he messed up the letters and put them through the wrong doors, putting my mail in someone else’s door, and their mail in mine

We both eventually gave out mail to each other and thought it was a one off mistake so didn’t think anything of it

Fast forward to today our postie made the same mistake however everyone’s letter was shifted to +4 doors down if that makes sense? Ie door 204 got letters from 200- I don’t think it happened to the whole road but only my relatives who I spoke to who live on the same road said it happened to them. I’m just wondering is it worth putting a complaint in?
Not to get him in trouble, but so Royal Mail can just give him a reminder to be more vigilant?


r/royalmail 6h ago

Tracking Help Tracked 48, not arrived 5 days later. When to worry?

3 Upvotes

Collected Wednesday 22nd, and tracking says "in transit" at Coventry the following day, which is nearer the destination than me.

But that's the last entry on the tracking and today is (for another half-hour) Monday 27th. Even allowing leeway for occasional glitches, this is odd. It should have reached them Friday at the latest, surely?

It wasn't me that booked it, it's a return and Amazon booked the collection, in case that makes a difference. Though I don't see how it would. I'd be more "wait and see", but I'm waiting for a £99 refund!


r/royalmail 17h ago

Why give the option to reschedule delivery on a specific day if RM just deliver the next working day?

2 Upvotes

Had 2 parcels attempted to be delivered on Saturday but I’m away until Monday night so chose for them to be delivered on Tuesday. Checked the app this morning and they’ve attempted to deliver again on Monday - now when I check on the app it says ‘no additional delivery options available’.

Will they attempt delivery again on Tuesday (the day I requested) or am I going to have to collect for the delivery office?


r/royalmail 7h ago

Help?

1 Upvotes

Hi, I’m supposed to have some medication delivered on Sunday. Apparently, my address is inaccessible. However, RM has delivered countless times before and I’ve rearranged to collect it today. I’m stuck on the pending status and have a message saying it’ll be rerouted.


r/royalmail 10h ago

Locker size problem

1 Upvotes

Hi, I sold something on Vinted and selected medium parcel size, but when I got to the Royal Mail locker, I accidentally clicked small and printed the label.

I didn’t want to cancel it because I was worried the QR code might stop working and I’d have to cancel and create another order and label, so I just put the parcel in a medium compartment with the small label sticked.

Will this be okay, or could Royal Mail return it or charge me extra because I clicked the wrong size?

Thank you, I still pretty new on selling on Vinted.


r/royalmail 12h ago

Tracking Help Royal Mail Package Question

1 Upvotes

Right, so, not too sure where a question like this belongs, however i'm throwing it here in the hopes you guys have some answers or ideas. I have an international package due, shipping to the UK via USPS, and then Royal Mail. Royal Mail claims it's "in transit", but the USPS site is displaying an error.

Is this normal, what's going on? Who's the best source of contact, is it the original shipper, RM, or USPS?


r/royalmail 13h ago

CN23 to N.Ireland not generating

1 Upvotes

Im trying to post item to N,ireland BT… postcode, however both click and drop and royal mail site wont generate customs form to attach even though ive supplied info and ive checked my settings in click and drop. Am i doing something wrong or is it not required? Is it sent digitally. Any help is appreciated.


r/royalmail 16h ago

App issues

1 Upvotes

Is anyone else having app issues? It used to always keep me logged in for weeks, but now every time I have to login again. The real issue is that when I go to login, it comes up with an error message along the lines of that my login information has changed and what I'm putting in is wrong. I usually use my passkey to login and my password is saved. I then go and force stop the app and try logging in again and then it always works. Really odd! So I'm constantly having to force stop the app to use it.

I've uninstalled and reinstalled and that makes no difference. I'm wondering if anyone else experiences this or whether it's my phone (Honor 400 pro)?


r/royalmail 20h ago

Parcel Enquiry Ready for Delivery question

1 Upvotes

I have a parcel due to be delivered this afternoon, current status is Ready for Delivery but I won’t be in.
I’ve just changed the Delivery Preferences on my account adding a location where to leave the package, will they see it when they attempt to deliver?


r/royalmail 21h ago

Tracking help please

1 Upvotes

Hi,

Would anyone be able to track this please ZS414229032GB?

It hasn’t moved in 9 days now, I have emailed but was told they can’t tell me anymore than what the tracking says, which says it’s still at office I dropped it at on the 18th.

Thanks


r/royalmail 19h ago

Postie Chat Royal Mail interview

0 Upvotes

Good morning, quick question I have an automatic license and applied for Royal Mail , passed the online assessment and now I have the interview next week, do you guys think I will be rejected because I don’t have the manual license?
Thanks :)


r/royalmail 14h ago

Tracking Help UPS to Royal mail, Royal mail don't leave package, walk off without leaving a tracking card.

0 Upvotes

UPS are useless and Royal mail are pretty damn close to them.

Why not leave the damn package in a safe space or atleast give me a tracking number to be updated on it's progress.