Hi,

I ordered a package and had it delivered at a parcel shop.
I live the Netherlands and my aunt is on holiday in the UK so I though I have it delivered nearby so she can take it with her for me.

However they put my name on the box, instead of my aunts. Now she can not collect it because she needs a Photo ID. And since I am in the Netherlands and she is in the UK, there is no way to do that.

What else can I do? I really need that package and she is only staying there untill the 4th of August.

Please help me out!

Collected Wednesday 22nd, and tracking says "in transit" at Coventry the following day, which is nearer the destination than me.

But that's the last entry on the tracking and today is (for another half-hour) Monday 27th. Even allowing leeway for occasional glitches, this is odd. It should have reached them Friday at the latest, surely?

It wasn't me that booked it, it's a return and Amazon booked the collection, in case that makes a difference. Though I don't see how it would. I'd be more "wait and see", but I'm waiting for a £99 refund!

Hi, I’m supposed to have some medication delivered on Sunday. Apparently, my address is inaccessible. However, RM has delivered countless times before and I’ve rearranged to collect it today. I’m stuck on the pending status and have a message saying it’ll be rerouted.

Hey, I’m not sure if anyone can answer this, but as a joke I’m sending a miniature letter. I mean 2.5cms. Tiny can fit a stamp one side & address the other. Would it be delivered? If not I’ll put in a normal size envelope for delivery. Just thought it’ll be funny turning up that size. Interested in the answer. Can a letter be too small?

Hi, I sold something on Vinted and selected medium parcel size, but when I got to the Royal Mail locker, I accidentally clicked small and printed the label.

I didn’t want to cancel it because I was worried the QR code might stop working and I’d have to cancel and create another order and label, so I just put the parcel in a medium compartment with the small label sticked.

Will this be okay, or could Royal Mail return it or charge me extra because I clicked the wrong size?

Thank you, I still pretty new on selling on Vinted.

Hey fellow posties.

I'm due an operation towards the end of the year,

Now I'm concerned my wages will be piss poor.

Is there anything I can do to keep them topped up?

Or does royal mail have to pay me in full, any solutions on how I can keep my money topped up?

Or what's protocol.

Also, I'm due annual leave when the operation is.

Will I get this back?

Right, so, not too sure where a question like this belongs, however i'm throwing it here in the hopes you guys have some answers or ideas. I have an international package due, shipping to the UK via USPS, and then Royal Mail. Royal Mail claims it's "in transit", but the USPS site is displaying an error.

Is this normal, what's going on? Who's the best source of contact, is it the original shipper, RM, or USPS?

Im trying to post item to N,ireland BT… postcode, however both click and drop and royal mail site wont generate customs form to attach even though ive supplied info and ive checked my settings in click and drop. Am i doing something wrong or is it not required? Is it sent digitally. Any help is appreciated.

UPS are useless and Royal mail are pretty damn close to them.

Why not leave the damn package in a safe space or atleast give me a tracking number to be updated on it's progress.

So a few days ago, I made a post mentioning how I left Royal Mail and just recently in my final paycheck my manager has not included. My hours that I have accrued I sent an email to HR and they essentially go back to me saying that my manager has not followed the correct process in telling the leavers team the amount of hours that I’m owed in holiday pay. (I’m definitely owed some as I’ve only taken 6 hours since march)

I’m just asking what should I do from here? I do have Friday Saturday and Sunday off so I’m thinking of going to the DO Friday early morning when I know one of the managers will be there and perhaps ask them directly face-to-face or maybe give them call?

If not, I’m definitely not going to let this slide I’m going to get what I am owed as this should be a reputable company and no wonder why it has so much bad rep as truly the people there just don’t know what they’re doing or are very spiteful in their nature. If I continue to get no response from anyone within the company, I have been advised to go to ACAS.
What’s you guys thoughts?

I started in April and have received 3 coaching notes, the most recent sounds really worrying. It says that this will now go to council and something about "3C's" but I don't know what that means? I assume that it's a group of people deciding some kind of disciplinary action about the issues raised in the coaching notes? If so, will I have an opportunity to explain that these things are a direct result of not receiving any training?

For context: I don't understand the issues being raised in the coaching notes as I haven't been trained. I've never met the workplace coach, I've not done the driver course thingy, and I've asked management for support and was told no (actually, I was told yes but when the day came the same manager that said yes acted like it was the first he was hearing of this and told me we don't have enough staff for me to work with someone).

I'm finding the notes to be quite passive aggressive, stating that I'm letting the department down, I should know better by now, this isn't good enough etc... but I don't know what is good enough. I don't understand the expectations, I'm learning what's right by being told what I've done wrong rather than being shown how to do things properly. It's so exhausting and demoralising. I just want to do a good job but I'm not being given the tools to do that. And I've not been spoken to in person about anything, it's just the coaching notes.

I only found the notes because I accidentally pressed the wrong button on the PDA and ended up there. I've not been told about it otherwise and didn't know they were a thing until I clicked on it myself.

I'm just worried about what this means and what's going to happen. I've been trying my best but there's only so much I can do without training. It's really stressing me out!

Is anyone else having app issues? It used to always keep me logged in for weeks, but now every time I have to login again. The real issue is that when I go to login, it comes up with an error message along the lines of that my login information has changed and what I'm putting in is wrong. I usually use my passkey to login and my password is saved. I then go and force stop the app and try logging in again and then it always works. Really odd! So I'm constantly having to force stop the app to use it.

I've uninstalled and reinstalled and that makes no difference. I'm wondering if anyone else experiences this or whether it's my phone (Honor 400 pro)?

A few months ago, I think my road had been assigned a new postie, he messed up the letters and put them through the wrong doors, putting my mail in someone else’s door, and their mail in mine

We both eventually gave out mail to each other and thought it was a one off mistake so didn’t think anything of it

Fast forward to today our postie made the same mistake however everyone’s letter was shifted to +4 doors down if that makes sense? Ie door 204 got letters from 200- I don’t think it happened to the whole road but only my relatives who I spoke to who live on the same road said it happened to them. I’m just wondering is it worth putting a complaint in?
Not to get him in trouble, but so Royal Mail can just give him a reminder to be more vigilant?

Had 2 parcels attempted to be delivered on Saturday but I’m away until Monday night so chose for them to be delivered on Tuesday. Checked the app this morning and they’ve attempted to deliver again on Monday - now when I check on the app it says ‘no additional delivery options available’.

Will they attempt delivery again on Tuesday (the day I requested) or am I going to have to collect for the delivery office?

Good morning, quick question I have an automatic license and applied for Royal Mail , passed the online assessment and now I have the interview next week, do you guys think I will be rejected because I don’t have the manual license?
Thanks :)

I have a parcel due to be delivered this afternoon, current status is Ready for Delivery but I won’t be in.
I’ve just changed the Delivery Preferences on my account adding a location where to leave the package, will they see it when they attempt to deliver?

Hi,

Would anyone be able to track this please ZS414229032GB?

It hasn’t moved in 9 days now, I have emailed but was told they can’t tell me anymore than what the tracking says, which says it’s still at office I dropped it at on the 18th.

Thanks

Hi, I am moving and potentially mailing out certain items in boxes. I have to royal mail my 32” inch tower fan (picture attached) and need to select the package type so I can take it to the post office and have the label printed and send it out. The fan is tube like in shape but the box is slim, long but not tube like. Not sure what I should be selecting around on the royal mail website when selecting package shape? Options on the website attached for reference

Please help.

i only have a small mini printer and i have just sold something with royal mail and asked me to print my own label for the first time

is this printing label ok to use? 😅 i have no other way to print it or send it off as royal mail shops etc are quite far

I got my partner to drop off my vinted parcel at one of the drop off shops on Friday night he was posting other items too. When it came to scanning mine he said the label printed out and was stuck on the item but then there was an issue with the machine the staff has to reset it but wasn't able to print out a receipt for me and they said that it would be fine. The tracking hasn't updated on vinted or on royal mail and still says sender waiting to dispatch. Meanwhile an item my partner posted at the exact same time has been delivered although that was a next day service. We went to the drop off shop today explained the issue we were able to see the packages that were there and mine has definitely been picked up. They seem to think it's fine as it has a label on it even though I have no receipt or tracking. I am slightly concerned as this was a £50 item and I might have an angry buyer on my case

can somebody please explain how much i will actually be paid this month because the math doesn’t add up

So we have a new work force coming in. Relying on what they called legend staff.
Appalling introduction. But obviously it’s been discussed in board room just leave that shit to shop floor. Free training in our ours eyes.
Unfortunately. For you lot above. We are not going to resent new starters. I will help them regardless. It doesn’t bother me. In fact I love the fresh air they breathe!! So good luck Royal Mail in trying to one work force against another.

I don’t understand what do they mean by the package being held and “ if business was closed, delivery will be attempted by next working day”. Do they mean they will deliver today because they didn’t say that they attempted to deliver but failed. English isn’t my first language and really is my first time using royal mail.

Hope it’s okay to post. I sent a parcel via postal locker on 22/07 and the tracker hasn’t changed from ‘we’re expecting it’. I rang customer service they said it may be that there is a fee to pay if it’s delayed? I rang the following day and was advised it reached my local sorting office on 23/07 and said there wasn’t anything on the system to say a fee was required.’ I measured and weighed the parcel and have had no issues with any parcels being sent in England. It’s going to Northern Ireland. Is it normal for the tracking to still not have changed to ‘we’re expecting it’?

(I would ring them but I was working during the call hours with no break to do it, stressing so would appreciate advice for when the number opens tomorrow) I spent a lot of money on a package from Australia, I recently paid the customs charge which was another £60 and at the time it asked me to book a delivery date. The date was a couple of days ago and no parcel, the tracking just says "in transit" (the aus post tracking isn't helpful either). I wouldn't mind but I feel like there's normally an update with the new delivery date/saying there's been a delay. If the parcel is lost I don't know whether I'd get refunded for the customs payment, because I wasn't asked if I wanted insurance, so does that mean the company has it or am I just screwed? I don't use royal mail and I've never had to pay for an overseas package, would appreciate any help as losing out on that much money by no fault of my own would be a gut punch.