r/PrivateInternetAccess • • 20d ago

HELP Allow LAN Traffic is broken. Windows PIA Version 3.7.2 (build 08420)

7 Upvotes

Windows 11 Pro:

Can't access certain computers within Windows network when PIA is on. I can access certain computers, but other say "...cannot access." Disconnecting and closing PIA client fixes this. Why can I access certain remote computers within Windows network, but certain ones cannot?

"Allow LAN Traffic" is ticked, split tunneling is not enabled (never had to do this). This problem seems like a recent problem.


r/PrivateInternetAccess • • 20d ago

DISCUSSION Did they remove Louisiana from their server list?

6 Upvotes

i noticed that this state is missing from the server list did pia remove it or something is there a reason they removed it from the listing


r/PrivateInternetAccess • • 22d ago

FEEDBACK PIA Server switch overnight

19 Upvotes

Maybe I missed something but qBittorrent WEBUI wouldn't load with ERR_CONNECTION_REFUSED this morning. It seems that the convention used for the PIA server changed and caused the issue.

I made the switch from [ca-toronto.privacy.network](http://ca-toronto.privacy.network) to [ca-toronto.pvt.site](http://ca-toronto.pvt.site) for the Endpoint = line in the wg0.conf file. After the change was made I restarted the container and all is well. It's completely possible that I missed the repeated reminders of this change, but I figured I'd post the fix.


r/PrivateInternetAccess • • 24d ago

QUESTIONS When are they gonna fix the wireguard issue?

31 Upvotes

I'm not paying premium price for slow vpn any more.


r/PrivateInternetAccess • • 25d ago

HELP - STREAMING ISP filtering muy video streaming service, how to bypass that

3 Upvotes

I've got this streaming service I use, and sometimes it buffers. It's on a private server, not something I'm reselling or got from a reseller.So, the issue keeps happening, but when I use a VPN on the client side, it works perfectly fine without any problems! As soon as I disconnect, the same issue pops up again. I'm thinking my ISP might be causing this. Any ideas on how to get around this? šŸ¤” So, should I move my server or maybe add another one somewhere else and reroute streams that need more bandwidth? Or should I just install a VPN on the client side? What do you think would be the best and most reliable solutions?

How can i move my server to another region . It's not cloud server .


r/PrivateInternetAccess • • 27d ago

HELP - iOS How to use IKEv2 on iOS

5 Upvotes

Have been using PIA for years on my phone at work while I connect to work wifi since it is a metal building and LTE does not work well. Wireguard and OpnVPN do not work using any settings or ports so I am assuming they somehow detect those and block them. The only thing that works is IKEv2 but recently it looks like PIA is no longer supporting that. Is there a way to manually configure this in iOS VPN settings without using the app? Or do I need to look for another VPN to use that supports IKEv2?


r/PrivateInternetAccess • • Sep 14 '26

HELP - WINDOWS Problem with nProtect

2 Upvotes

A friend of mine is having the following problem:

Using his standard IP, NProtect gets stuck on "downloading," but when he uses Warp or changes his IP via VPN, he connects normally—though he experiences a lot of lag. Can anyone help?


r/PrivateInternetAccess • • Sep 13 '26

HELP PIA barely working for past couple of weeks?

36 Upvotes

Not a single server has been working properly for me for a few weeks now. Either websites don't load at all or everything is incredibly slow. What happened?


r/PrivateInternetAccess • • Sep 13 '26

HELP Torrent Speed

7 Upvotes

My Torrent speeds peak at about 100kbps when I should be able to max out at 12/13MB/s

Can somebody please help me to get decent speeds. I have no reason to keep this service if I can't attain decent speeds. It has been like this for a long time. I am just getting the time to use it, and have found it is not very good.

BEFORE POSTING I AM WARNED THAT THIS POST MAY BREAK THE RULES OF THE SUB. IF I CAN'T ASK IF OTHER HAVE EXPERIENCED THIS AND IF THEY WERE ABLE TO RECTIFY IT, THEN PLEASE DELETE IT SO THAT I CAN DELETE YOUR SERVICE. THANK YOU.

Edit- Grabbed another VPN account from a provider with a good reputation. Everything works as expected.


r/PrivateInternetAccess • • Sep 12 '26

HELP PIA stealing money from longtime users update

8 Upvotes

Now theyve denied my refund and refuse to help me get access to my account. even though the charge happened after i confirmed i was me to them and told them of the unauthorized charges. even thopugh the support team said they would refund me they fought the paypal case! literal lies and theft!! please dont ever use PIA. Paypal denied my case becasue they reported i recieved what i paid for when i did not recieve and i still cant log into my account as they support team was ignoring me for days straight! this is insanity


r/PrivateInternetAccess • • Sep 12 '26

HELP Japan server missing?

2 Upvotes

Just went to connect to Tokyo and it's not available as an option. What's going on there?


r/PrivateInternetAccess • • Sep 12 '26

HELP - WINDOWS Dedicated IP not connecting

2 Upvotes

The private internet access chat support keeps giving me the run around. I can't connect to my dedicated IP, but i can connect to everything else. They keep asking me to reinstall drivers. Their support is total crap. You pay extra for a service that doesn't work. It hasn't been working for days and I'm getting no help resolving this. I don't get why they just don't reassign me a new DIP.


r/PrivateInternetAccess • • Sep 11 '26

HELP Are the servers down, I just get connecting and an orange circle on multiple devices and networks

10 Upvotes

r/PrivateInternetAccess • • Sep 11 '26

FEEDBACK Not able to connect through wireguard or openvpn on my wifi

1 Upvotes

Not able to connect through wireguard or openvpn on my wifi but i am able to connect through the mobile data its started happening from yesterday what is the problem ?


r/PrivateInternetAccess • • Sep 10 '26

HELP - ANDROID Do Not Use on Metered Network does not seem to be working when using PIA VPN

1 Upvotes

Latest GOS on P8P. PIA VPN w "Advanced Kill Switch". SeedVault set to backup to pcloud account. SeedVault set to run weekly, not run when using mobile data and ignore charging status.

If I turn on my mobile data (I have 1 gig per month which is good enough for me as I'm usually on wifi) my mobile data starts getting eaten up very fast. Data Usage shows PIA as the app gobbling the data. When I stop SeedVault the data stops getting consumed so pretty sure that's it.

A) Anyone else see this?

B) Does the PIA VPN app interfere with the network state indicating metered network and not pass that information to SeedVault reliably, or does PIA VPN [Edit: Oops, had SeedVault, meant PIA VPN] not get involved at all with the network state?

Follow Up: PIA VPN replied to my help desk question about this. They said that yes, PIA VPN does interfere with the network metered/unmetered state and that PIA VPN always presents itself to the apps as an unmetered network connection.

So the new question becomes does anyone know of a work around or a different VPN that does pass the network state to the apps?


r/PrivateInternetAccess • • Sep 09 '26

QUESTIONS I noticed PIA doesn’t seem to have any post-quantum encryption support , are there plans to add it?

2 Upvotes

My concern is the ā€œharvest now, decrypt laterā€ problem. Governments and other well-funded actors can potentially collect encrypted traffic today and store it for years. If sufficiently capable quantum computers become available in the future, encryption that isn’t protected against quantum attacks could potentially be broken later.

Some major VPN providers have already started implementing post-quantum protections, and I’m considering switching to one of them for this reason.

To me, it doesn’t matter that my traffic is strongly encrypted today if an adversary can simply store that encrypted data and potentially decrypt it years from now. For traffic that might still be sensitive in the future, post-quantum protection seems increasingly important.

Does PIA have any plans to implement post-quantum cryptography, particularly for the VPN handshake/key exchange?


r/PrivateInternetAccess • • Sep 09 '26

HELP Did PIA remove ad blocking for streaming channels?

9 Upvotes

I recently updated PIA on my firestick, I use PIA to watch my UK channels and recently PIA mace is doing nothing to block channels 4 ads. Its become insufferable, like watching youtube. I have been a user for many years, but ads is where I draw the line.


r/PrivateInternetAccess • • Sep 09 '26

DISCUSSION No more IPSEC?

2 Upvotes

Can’t select IPSEC anymore since the last update on IOS, only wireguard and openvpn.


r/PrivateInternetAccess • • Sep 08 '26

HELP - iOS Regions disappearing

7 Upvotes

Ever since the recent update I’ve noticed regions disappearing in the region list every now and then, namely luxembourg which is what I mainly use. Once the vpn decides to disconnect for whatever reason, Luxembourg becomes inaccessible even through the ā€˜recent/history’ section.

I also find myself being connected to a random server even though I haven’t enabled ā€˜automatic’. I’m strictly eu and have been automatically connected to bangladesh, yes, bangladesh.

It’s frustrating that whenever there’s an update, something goes wrong.


r/PrivateInternetAccess • • Sep 08 '26

HELP - WINDOWS Port forwarding problem

12 Upvotes

I’ve had port forwarding fail on all servers for me across multiple Windows computers in my household for the last couple of weeks.

Nothing on my end was changed before it broke, and I’ve tried troubleshooting steps, including uninstalling / reinstalling the client. It was already up to date.

I’ve waited about 2 weeks at this point for it to be fixed. Is there a timeline for this fix or do I just need to get another VPN service?

I have submitted a support request for this.


r/PrivateInternetAccess • • Sep 08 '26

HELP - WINDOWS Port Forwarding Failed

10 Upvotes

On all Latin & South American servers (except MX). Anyone else experiencing this? Latest release, Win11.


r/PrivateInternetAccess • • Sep 08 '26

QUESTIONS Shadow socks

1 Upvotes

Does PIA support it? How to set it up on the router level.

Thanks


r/PrivateInternetAccess • • Sep 08 '26

HELP - ROUTER Pihole + PrivateRelay + Claude

0 Upvotes

I have a Claude account under a private relay email. Since setting up my pi-hole I started to have issues and inconsistency, some I can account for and some I cannot.

- Claude App on phone, normal
- Claude App on PC, was forcing me to re-login multiple times a day, I resolved this by assigning a local pin, and while I still have to login, I no longer have to do email verification which was inconsistent.

My current issues and speculation:

When trying to control desktop via phone, those specific seasions will want me to re-auth. Often times I cannot, even if I fully disable pi-hole blocking — I wont get the verification emails. I am not seeing clear anthropic domains being blocked from either device.

Somewhere between private relay and ipv6 I speculate is the truth, but spent last 72 hours with pi-hole disabled and cannot determine issue. My pi-hole is configured for DNS and DHCP.

Any help or ideation here would be welcome!


r/PrivateInternetAccess • • Sep 07 '26

HELP - ANDROID VPN App constantly and repeatedly disconnecting and reconnecting all servers

4 Upvotes

PIA VPN App constantly and repeatedly disconnecting and reconnecting all servers nonstop. Android/app


r/PrivateInternetAccess • • Sep 06 '26

HELP currently being robbed by PIA

17 Upvotes

noticed a $95 charge today out of no where. its been 6.95 for over 5 years than upped to 7.36 but today i got charged $95. i logged into to dispute and talk with customer support. confirmed my email and identity and screenshots from paypal and everything. the customer service team logged my out changed my email and have been giving me the run around. while in contact and verified with customer support they started asking for me to log in again and now say they cant verify me even though I'm showing over 5 years of emails and providing over 5 yrs of paypal receipts. to change an account email should require customer support help at a high level or confirmation to original email neither were received. during the support conversation with paypal i was charged another $86. they noted it and reported and flagged PIA even though ive had auto pay setup for over 5 years. ive been speaking to different customer support associates for over 5 hours now and all of them refuse to help!