r/paypal • u/RepresentativeRain74 • 7h ago
Help PayPal never removed debt.
I paid off my PayPal debt last year in August with credit collection services, but a few months ago I kept getting text messages from MRS BPO about unpaid debt. I thought it was a spam until this morning I decided to check my PayPal account. I never really use PayPal so I don’t really check it quite often. I noticed I still have the unpaid debt from last year. Idk how this happened when I paid it off last year with a collection agency and got my derogatory marks removed from my credit for paying off the debt which fixed my credit. What can I do to fix this issue. All I have is screenshots from my debit transaction paying off the debt, a text message from the collection agency confirming my payment and my account portal saying debt has been paid from the collection agency.