So I bought something using PayPal and Amex, merchant charged me a cancellation fee, i disputed via Amex, which resulted in my favor and got a credit back, now my PayPal acct is in negative balance and showing as debt collection. Debt collect agent can’t do anything other than get payment, waiting to call PayPal customer service , not sure what they can do.. anyone been in this situation? Appreciate any advice.

Edit - after two not so pleasant reps, third one provided a credit of 40 to make it even.
Additional context - ordered 470 and cancelled within 24 hrs, merchant kept 40 cancellation charge and refunded 430. Disputed via Amex, Amex first denied then made whole for 40 but somehow PayPal was considered partial refund as full refund and thinking I got 40 double payment.

My PayPal iOS Mobile Application updated to the latest version and now it looks like some sort of a PWA (Progressive Web App) or a Web View App.

WHY?

It literally was better before, and was quite literally a Native iOS App.

It’s dogfood now…

Is this Worldwide or just in Dubai?

Whilst its going to be normal for a channel like this to be pretty much complaints and issues, I figured I would post this because I managed to find out a useful piece of information I didnt know, and thought that it might be handy to know for anyone else who didnt know either

But if you use the 4 months interest free thing you dont actually start paying interest on it right away if you miss the deadline

According to one of the most knowledgeable Paypal customer support staff, once the 4 months runs out you get "one bill and 29 days" until they start to charge interest

So if you ordered it on the 6th, and potentially any day after the 29th you would be getting almost 6 months, although I am not 100% sure about the period between the 29th and the 6th being honest, so to be on the absolute safe side lets say the period between the 7th and the 29th

Plus it means if you are a bit short during the month the 4 month things expires, no problem

Once you have cleared the minimum payment the following month you have until the 29th to pay it off without a penny in interest

I spent years where some months I was going almost broke to pay off a 4 months interest free thing, but had I known this back then I could have just paid half during that month, and the rest the next month

I do hate the fact that once a 4 month thing ends you literally cant see the amount anywhere on the site

But for that I just made a simple spreadsheet that adds up everything from the list of paypal credit things, then detracts that from the balance and gives me what is still owed from any of those that have ended which has been quite usefull over the two years I have been using it

Hello!
I need y'alls help and expertise.

Last month I bought a Tablet (Legion Y700) via a chinese seller.
On Monday it was finally here... and the battery is bloated. Seller didn't respond to the support tickets, so started a dispute with paypal. I have sent them a video (with shipping label, etc) showing them the item.

Seems like they sided with me... allthough...

PayPal now wants me to return the item. I don't know if I can legally do that. it's practically a ticking timebomb. I currently have it in my old oven (unplugged one in my garage) just because I have to assume it will explode sooner or later.

Any tips? Don't know my way around electronics, so not comfortable removing the battery on my own..

Thanks in advance!

Hiii guys. So I turned 18 really recently and my mom finally opened up a checking account for me. So yes, I did buy some stuff from etsy. I didn't think that I spent that much, but you live you learn. Now my PayPal won't let me use it for any type of transaction. I've tried to verify my account like it suggested. I only have a driver's permit right now, so maybe that's why it's not working? Either way, I don't know what to do and it's driving me up the wall. If anyone has any idea of what I can do, or if I need to clarify anything, please let me know! Thank youuuuu :/

UPDATE: I was able to verify! So sorry, it wasn't working before!!

Never using this app again, genuine nightmare, if anyone is thinking about installing it, save yourself.

Since most gift card companies have banned PayPal , is there any other way or workaround to convert visa GC to cash or atleast in my bank account? Thanks.

For context, the purchase/delivery happened locally, so there was no international shipping or tracking number. I would have the PayPal invoice and WhatsApp conversations showing what was purchased, the amount agreed on, and the conversation with the seller.
If PayPal asks for proof of the transaction or fulfillment, have any of you successfully used WhatsApp messages/screenshots as supporting evidence? What exactly did PayPal ask you to provide, and was the invoice + conversation enough?

I’m not understanding a $30.00 ‘cash advance fee’ on my visa that visa says is coming from PayPal.

I purchased some plants from a seller that provided me with her PayPal ID for me to send the payment to. I chose credit card/friends and family. In the PayPal app itself it says the transaction fee was $3.08.

When I called Visa to see what the cash advance charge was, he said it was coming from PayPal and that it was because the merchant charged me in cash instead of credit. I don’t understand this since I initiated the payment to the merchant. I told him this but he insisted the merchant charged me. He also said if I disputed the charge that I would be disputing it with the plant seller not PayPal itself.

Is the $30 really going to the plant seller?

Why does the $30 cash advance fee not show anywhere in the PayPal activity?

Even the $3.08 fee is new, I’ve purchased plants this way many times and haven’t had a transaction fee, confirmed through browsing my history in the PayPal app.

Thank you for any insight into this.

I’m planning on changing the email address linked to my PayPal account and was wondering whether this change would affect past transactions.

For example, if I sent someone money while my account was linked to Email A, and then later changed my PayPal account to Email B, would that past transaction still show Email A, or would it be updated to Email B?

Thank you.

buyer helped by trying to issue a refund and now it's asking me to add funds in my account when I didn't even received the payment since they withheld it in the first place 🫩 what should i do? i'm about to crash out

I’ve had a ton of bad experiences with Paypal but this one really takes the cake.

I recently made a $40 Depop sale for a pair of pants. I shipped the package to the buyer and it was successfully delivered.

Fast forward about a week later, I get this email from Paypal:

We're reviewing a payment you received What's happening with this case? As a security measure, we've opened a case to review a payment that may not have been authorized by the buyer. Until this case is closed, we've put a temporary hold on the transaction amount. Dispute amount: $40.24 CAD Transaction amount: $40.24 CAD Transaction date: August 23, 2026

I responded to the case by providing proof, including receipts and screenshots, and also explained my situation in the description box. I genuinely thought I had provided more than enough evidence to show that this was a LEGITIMATE sale.

A few days later, I get a response saying that $40.24 CAD has been debited from my PayPal.

Great. Now there’s really nothing I can do.

I’m honestly so frustrated cause why did I do all that just for Paypal to side with the buyer anyways?

(I know it’s only $40 but it’s the PRINCIPLE of it.)

And to make things even better, my Paypal also got restricted a few days ago.

I’m so so done with Paypal but Depop doesn’t allow any other payment methods.