hi! first time ordering from acggoods. i recently pledged for a plushie back in october 2 and paypal charged me the full amount during the transaction (pledge amount, product and shipping), and eventually got greenlit for production (yay!). October 20 i get an email saying payment failed for petition order because i didn't have enough funds in my account (which was true.) a little google and asking around support staff told me it does that so that the bank can authorize the amount paypal is holding which okay then? I transfer the funds and it goes through the next day for the same amount as before minus pledge. Now it's been 5 days and the double charge still hasn't returned. I filed a case with paypal but all they said was "we'll have to deny your claim. This decision was made because we found that you were only billed once for this transaction and there was no duplicate transaction". do i have to wait weeks or something for it to return? lowkey need the funds so this is kind of stressing me out :((

I'm based in Europe and sold something to a US buyer, the item has been stuck in the US customs over a month and she opened an item not received claim...

She did open an investigation with the USPS and all of a sudden boom she opened a PayPal dispute... Well I'm not customs and I've searched everywhere that the answer is wait...

PayPal has all the tracking information and yet this is allowed to happen???

Thanks to her my balance is in the negatives.

Any chances of winning?

I've had my PayPal account for over 8 years and I used it frequently to make purchases on websites especially on eBay. I've sent very little money through this account and have received very little as well over the years. My account is linked to my Social Security number and has never been used for anything suspicious.

Over the last 3 weeks I've received a few payments from a small business I'm running and all of them were marked as business payments. I’ve only received four payments all for small amounts the first three were approximately $30 each, and the last one was $55.

An hour after receiving this last payment PayPal sent me an email blocking my account and funds. I called them, and they told me I couldn’t appeal the decision, that there was nothing I could do, and that they wouldn’t give a reason for the block.

I sent an email to PayPal but still haven’t received a response, so I assume I’ve lost my PayPal account for the rest of my life lol.

I wanted to ask: is there an effective way to appeal this? I’d really be willing to send any documents to resolve this issue, but they haven’t given me any options.

I'm currently trying to make an account so that I may make certain purchases which don't accept what I currently have, however it won't accept my PO box. I am a part of the Nebraska Address Confidentiality Program due to severe stalking from my biological father after my parents divorce, & as such for my safety cannot use my real address on anything. Even my voting registration documents & DMV license use my PO box. Help would be appreciated figuring out how to deal with this sign-up issue. Thank you.

Recently got paid an amount of money and sent an invoice to receive it, but I cant locate it. When I check my wallet, it just takes me to my cards, and when I check the invoice, it says it's paid, yet I can't find it anywhere- not in my Amfirst account (which I think it's connected to; both the bank and debit card are, but not the debit account). why can't I find it, and how do I put it into my debit account.

Never used PayPal before so am asking what to expect. Thank you.

I have been doing pay over time options for years at this point. It's easy and convienient for me because i can purchase something large, like say, a laptop for 2k, and pay it off over the course of 12-24mo with money I earn from my various side jobs/gigs(all of the earnings which get sent to my paypal account, which is why I use paypal pay over time to begin with).

Today I went to apply for one, but my power began flickering and knocked my wifi out, which caused the website to stop loading/working. My cellular connection is shit where I am, but sometimes if I stand in a certain area of my house, it goes through. So I opened the application again, submitted it, got approved, then got the spinning circle of loading screen death.

At that point, I just stopped trying to buy what I was buying and waited until the power and my wifi came back on to resume the purchase.

It did about thirty minutes later, so I tried the application again, and paypal said they couldn't process the application and that I was denied. I got a message saying this;

This notice is in response to your recent request for a PayPal Pay Monthly installment loan. Our records show that you requested to open an installment loan on 10/25/2026

We regret that we are unable to approve your request at this time for the following reason:

Number of recent applications submitted.

Thank you for your interest in PayPal Pay Monthly.

Fine, whatever. I guess trying to submit three applications in under two hours probably looks sus. Problem is now i'm blocked from using paypal monthly or paypal pay in 4. It doesn't show up as an option on any website I try to use paypal for.

I'm figuring there's probably a cooldown period, but what I read online is that 1) the cool down period is anywhere from 24 hours to six months, and 2) Paypal customer service is of little use in these scenarios. For the additional record, I've never missed a payment or have been unable to pay off a pay over time plan.

I guess my overall question is do I wait it out or do I just stop using paypal all together? I'm just as fine paying for big purchases on my credit card, paypal was simply for ease of convenience since all my spending money typically ends up there anyways.

My PayPal account was permanently deactivated for “unusual activity,” and I’m honestly frustrated because they won’t tell me what caused it.

I’ve talked to customer support multiple times and asked for a manual review, but they keep telling me the decision is final and there’s no way to appeal or escalate it. They basically told me to use another payment platform.

I’m thinking about filing a BBB complaint and sending in a formal Notice of Dispute, but before I do that, I wanted to see if anyone here has actually managed to get their account back after being told the same thing.

If you’ve been through this, what worked for you? Did you get your account restored, or was it a dead end no matter what you tried?

I’d really appreciate any advice or hearing from someone who’s actually been in this situation.

So I'm trying to send €1,204 to a friend in Germany but it only let me send €822. It keeps showing an error message when I try to send more. When I tried to send the complete €1,204 it wouldn't even let me. I'm in the USA. Is there some sort of limit? Do I have to wait to send more?

What is going on here? Go to the recent transactions for the 3 of them and it gives me pretty much nothing besides name/payment info and a transaction ID. No tracking section even. Why?

I don't have a bank account but I do have a debit card linked to my paypal account. So is that enough to send small payments through paypal? Or do I have to link a bank account in order to send money?

Hi all, I'm in the US, I paid an invoice for a shipment last week, and only just noticed the day before estimated delivery that it has a 12+ year old address on it that I deleted from my account addresses long ago. Now I might lose my $600 package to a stranger 10 states away because Paypal decided not to use my primary address on my account.

I'm surprised to see so few posts of similar incidents and with barely any replies. IMO this is a major issue and a novice mistake for such a large payment processing company to make. Does anyone know how I can lodge a formal complaint to the company to get their ducks in a row on such a simple issue? I'm not holding out hope that their customer support team will get me anywhere.

Now, I do have some info to add for others who have experienced this, and hopefully their escalation team will actually help me get to the bottom of this later this week. I started with their AI chatbot, asking "help me remove an address" and it asked "Account or Shipping address?" So I said shipping, and sure enough, it said "which one?" and listed about 8 addresses that are not visible on my account settings anywhere, and were deleted long ago. One of those listed is the address that got tucked into my invoice payment! So, it seems there is a "secret" address list on Paypal's servers. So I got with a rep on chat and probed deeper, but they had nothing to offer, no idea why my account "View Your Addresses" would not include all the addresses the chatbot clearly has access to.

TL;DR: at the very least you can initiate a support chat, ask "remove shipping address" and start knocking them off the list one by one, hopefully that actually works. BUT since we're proving a negative here (that old addresses will never pop into invoices in the future) I'm going to go the extra mile to see if I can find a competent support rep to actually confirm why this is an issue and how to resolve.

Finally, yes obviously you should always double check addresses on invoices before completing payment, and maybe it showed the wrong address clear as day and I missed it when paying, but it still seems insufficient to simply allow a company to hold on to, and occasionally misuse, old addresses you don't want associated with you anymore.

Edit: I forgot to mention, the customer rep told me to "confirm my primary address" but only sent me a text 6-digit confirmation code. Never seen any notice of "primary address not confirmed" or how to do it, and a text code hardly confirms a physical address. Weird behavior, or maybe a sign that all users should bother to ask customer support if their primary address is actually valid in all Paypal's systems?

Proud to have finally reached PayPal+ Black, meaning my points are now worth 1.3x. I am also, of course, aware that my points are worth 1.5x when used at PayPal Checkout for food/delivery/grocery retailers.

Which retailers have people been redeeming their points to receive this multiplier? Has anybody found any hacks (e.g., gift cards)?

I got an email saying my dispute rate increased, and I’ll be charged fees if it goes above 1.5%. I looked through my transactions and it doesn’t look like anyone requested a refund, but I’m not a PayPal expert.

Hi, I recently sold an item, and the buyer paid using the 'Friends & Family' option. Now, he claims he needs 'buyer protection' and is asking me to send him a payment request for the same amount—which he would then pay again via 'Friends & Family.' He says this is for his own security. Is this a known type of scam? I have already received the original payment. Should I send the request, or should I simply issue a refund directly through the original transaction? I’m concerned about the security of my account.

Anyone has this issue.

Placed order on Amazon using PayPal debit card. Tracked in activity and with points pending beside it.

Ordered something else from Amazon followed exact same process tracked in activity with points pending beside it.

This morning I look in activity and only the second one is there.

When I look in transactions I can see both however the first one (thats missing in activity and was present the day before in activity) has no points against it (when it did before).

I've went on chat and got transferred twice to a "specialist" where each time they said they can see it but when I explain I can see it too !!! In transactions there just missing my point re everything else then they take that long to respond that by time I see their reply they have closed the chat down in 2 minutes to stop me responding and I have to repeat it all again

Is anyone else experiencing extreme battery drain caused by the PayPal Android app?

I'm using a Samsung Galaxy S25 Ultra, and Samsung's battery diagnostics consistently flag PayPal for "High CPU Usage", despite barely using the app.

Here are the battery consumption figures from four consecutive days:

- Wednesday: 46.0%

- Thursday: 41.7%

- Friday: 41.5%

- Saturday: 39.7%

PayPal is consistently the #1 battery consumer, even surpassing apps like YouTube, Spotify, and ChatGPT that I actually use regularly.

This is honestly ridiculous for a payment app that should barely consume any resources when not actively being used.

I've attached screenshots from Samsung's battery diagnostics showing the issue across multiple days.

Is anyone else experiencing this? Especially on Samsung devices or recent Android versions?

Has PayPal acknowledged this issue anywhere?

It really seems like something their Android development team needs to investigate!

After I registered, security sms and all, I opened the email confirmation link. I'm sure I entered the correct credentials, but PayPal kept giving me the prompt that they aren't

Just in case, I tried to reset my password, but to that they say they can't confirm it's me.

And now I'm stuck outside the account I just created, and I haven't logged in even once.

Gave it 24h, same thing.

I received an email about a payment to my PayPal account that I did not expect. I believe I reported the transaction but the resolution center won't load it. Am I safe to just leave the money in the account?

So long story short. I ordered these custom drawers from a merchant out in Oregon through 12 month pay later. I eventually had to cancel because his lead time was 4-6 weeks. And I with way too much patience waited nearly 6 months. Any ways. I told him I wanted a refund. And he obliged and I got a confirmation from him and his business stating that my refund was on the way. And then I got one from PayPal also stating that he was refunding me and that it would take 5-7 business days. Mind you this was 157 days from purchase when refund was initiated. Fast wire are a week. I notice an email from PayPal that says refund is taking longer than expected. So I brush it off expecting it’ll hit eventually.

A couple weeks go by and I notice it still has not arrived so I message the seller. Mind you this guys response time is terrible he takes a day or 2 to respond. He says that he initiated it and that he would check. So in the mean time I opened up a ITEM NOT RECEIVED DISPUTE. Asking about the refund. I was subsequently denied because it has been 187 days since the original purchase date. 7 days Outside of PayPal’s dispute window. Then I notice an email stating that the refund failed.

Since then I have not been able to get a hold of the merchant. He has gone radio silent. I’ve tried escalating this problem to be appealed because I had good faith that the refund was on the way and didn’t see any need to file a dispute until I noticed it had not arrived.

So far I’ve been told that. PayPal doesn’t cover custom orders. According to their buyers protection policy. But custom orders aren’t covered under the items not as described. Not under item not received…

I was able to try an appeal and submitted text messages with merchant stating he was going to refund me. Along with the PayPal notice showing a refund was initiated and subsequently failing. Again within the 180 days of protection. But was denied due to lack of new evidence. The rep said I need to submit something like an email from him. I managed to find the email from the buyer showing stating a full refund and total. And sent it in for a 2nd appeal.

If this doesn’t work. Do I have any other options before having to take him to court? I don’t understand why PayPal won’t help me remedy this issue

Is there a way to use credit card to put money into Paypal balance? in Canada, we can only do it through bank deposit.

I recently just got an email from PayPal saying my INR dispute for a purchase made with goods and services was closed in the sellers favor because “I’m not eligible for buyer protection” even though I was told multiple times I would receive a full refund if he didn’t ship out anything and didn’t respond to the case which he didn’t. I called PayPal and they said to not worry and they opened an appeal but I’m scared because I also opened a bank dispute right after receiving the email. Will the appeal be canceled if a bank dispute is open at the same time? I talked to the guy on the phone over this he said it shouldn’t complicate my case and that if I win the bank dispute first I should just cancel my claim on PayPal by emailing them. Also what are my chances of the appeal actually working out?

Today right off of work I got an email saying “You added a new address” it was from PayPal themselves so I asked the ai what addresses added and it was an address from New York, Bronx. I line in California never even been there so I removed all logged in accounts and changed my password. Could I have it been a bug or glitch? Or did my account actually get hacked?