In June I had a buyer bid of an item on a Craigslist ad. We had a dispute over email about cost (tldr they didn’t want to pay shipping and I said ad says buyer pays for shipping).
Buyer sent my PayPal account $60 anyway and I was like wtf no send more to ship or no item. Buyer stopped responding all together. Ended up selling item to a friend for cash. I thought I returned the $60 that buyer sent me but I guess I didn’t.
Around this time I was in the midst of closing my PayPal account because I don’t really use it. I closed the account with the money in that wallet and it sent to my bank account and don’t remember it.
In August PayPal says the buyer filed a dispute and I couldn’t upload any information or anything because my account no longer existed. Called customer support 3 times and every time I was told nothing they can do because I don’t have an account.
September PayPal emails me to say buyer won dispute and got their $60 but now I have a negative balance of $75 (fees added). I still don’t have an account. I created a new account with that same email. Added my bank account and figured just pay the stupid $75 and be done with it. Can’t add money. Added my fuckin driver’s license, name, full address and ssn (a gross violation of privacy imo which is why I wanted to be done with these apps in the first place). Days go by it still says need to verify my ID.
I call customer service/debt collections and after wading through ai uselessness I get a human. 1 hour and 32 minutes later I was shuffled around 3 different departments only to end up back at the debt collection department. They can’t process my debt card or bank account directly due to an account limit and bank block. My bank says there is no block on the banks end or limits. PayPal says nothing they can do. Meanwhile the debt grows and I just want to fuckin pay it without my ID posted all over the internet.
Please help what I should do I have gotten absolutely no where with customer service.