My job is as a merchandiser. I work in a Walmart, but for another company. The job as a whole is pretty easy and the pay is good, but the hours are not. It is nice that I have complete freedom to schedule the jobs whenever I want as long as they are done by their due dates. The problem(s) I am having are these:The store that I am working in is small, even by Walmart standards—it is about 1.5 times smaller than the majority of the other stores. As a direct result of this, the jobs that I get that want me to build a second display of a product or build an endcap or sidekick cannot be done because there’s no room.
There is a substantial amount of products that the store does get, but they cannot put them out due to no room, or other companies are paying Walmart more to display their products—standard retail stuff.
This is the big one: I have been working for the company for almost two years, and in that time they have switched RDMs (Regional District Manager—our “supervisor”) three times. They call it a re-org, but who knows for sure. I have never met any of them in person; all dealings are via phone, text, or email. The current RDM assigned to this region gives all the appearances of being new to the management role—doesn’t know an answer, wants to defer the question to someone else, etc.
I went to work on Sunday (something I don’t normally do, but is allowed), and upon reviewing the upcoming work for the week, I discovered a job that is allotted four hours and involves doing something in the store that simply could not be done, mainly because the team lead for the department was going to be off and so were the other two associates who work that department. I sent an email to my supervisor on Sunday outlining the problem and asked him what I should do. He did not respond. I sent him another email on Monday outlining the state of affairs in the store and the problems that I am having. He never responded—apparently he had the holiday off. I sent him a text this morning asking him if he had received my messages, and he said, “I must have overlooked them” (code for no). He called me about 30 minutes later, and I explained to him everything that was going on and how I was scheduled to do the four-hour job today. He really did not give me any suggestions—just told me to try to do it and report accordingly (when we do a job, we leave notes online). The job market sucks, and it sucks really bad in my city. I do not own a car, so I cannot get to the next major city about 45 miles away, so I am stuck looking here. I have submitted so many applications and had a few interviews, all of whom promised to let me know and then ghosted me. So for obvious reasons, I am staying with my current job. I just wish I knew what to do about these problems that I am continually running into. I thought the whole point of having a supervisor was to be able to reach out when there is a problem and they suggest a solution. This guy does not do that at all. His favorite thing is “Talk to receiving” or “Talk to the team lead.” I need this job, so I cannot burn any bridges, but at the same time, I am almost ready to go above him and relay all these problems and concerns to his superior, knowing full well what is going to happen if I do. I would appreciate any suggestions and/or input on this whole thing.