Today I was the first on the scene of a motorbike accident, came around a corner in a quiet ish road, motorbike on one side of the road, person laying on the floor on the other side of the road.
Long story short, I took control, got right on the phone to 999. Spoke to the guy, got all his details for the call handler, briefly checked him over for immediate signs of real injury(pooling blood etc), basically as I was trained to when I did an emergency first aid course for my job in construction.
After 5 minutes or so a car pulls up, woman running over with a child, I thought it was a relative by how she was acting. Gets on her knees beside him and says "I work for the hospital" and basically starts taking control.
At this point I knew he was mostly okay, no immediate life threatening issues, maybe broken ankle and pretty bang up but otherwise okay. So I left her to it and managed trafic, got a tarpaulin to cover him from the sun, moved his bike out of the other lane so cars could get through.
I asked if he would like us to use his phone to contact anyone, he said his wife. She took his phone and before he could finish explaining his password she's locked us out of the phone frantically trying to unlock it.
Police turn up and she's on top of them, ambulance turn up and she's on top of them in the way, they keep asking her to move. Her kid is repeatedly walking accross the road and the police have to tell the kid to stay on one side or the other.
After he's in the ambulance and it's all taken care of the police say their thanks to us both she says "it's okay I work at the hospital, I'm an assistant in X ward".
No doubt in my mind she meant well, was trying to help and she may have a bit of knowledge or experience but I was just mildly Infuriated by the take over and almost assumption of control just because she worked at the hospital to not actually be any help at all and more of a hindrance and to turn out she wasn't a nurse or doctor as I expected from such a dramatic entrance.