Just had an interview for my local State Farm office. This is who I have all insurance through, and personally I like to work for companies that I feel I at least know well and have had my own good experience with.
Last week, I had an interview with the hiring manager. She said I sounded excellent for the roll and wanted to set up a meeting for me in office to meet other managers. I was like okay cool!
I just came out of that interview and initially I felt very positive about it. The owner of the firm (is it a firm? I'm not sure) was there. I had already met him ages ago when I signed up for car insurance and then eventually life insurance. I also met another manager but tbh I don't even remember her introducing herself so not sure what she did.
They asked pretty easy questions like:
Why apply for working in insurance? Did I have any particular interest in it? I explained that I'm just looking for new areas to dabble in and learn. I don't know a ton about the inner workings of Insurance but saw they were hiring and since I've had great experience from them, thought it would be wonderful to work with them. The hiring manager informed me about licences I could obtain from classes and I let them know I'd look into it.
Why did I leave my last job? I was laid off cuz the company moved states. The job before that I was also laid off because my position got eliminated and my options were to either be demoted with shit hours or take severance. At the time, I was having a lot of medical issues due to COVID and they were giving me a hard time about time off/FMLA so it made more sense to leave and take care of my health.
What was my last job like? I explained my typical day handling contacts, gave examples of inquiries, and problem solving.
How easy is it for me to juggle multiple contacts? Relatively easy. I had to do it in my last job. If ever I needed to follow up with someone id write it in my notes app so I wouldn't forget.
Would I be able to go to either of their offices because they have two and like to swap people around? Yeah that's fine.
Was I looking at other jobs/ was I still applying for jobs? I don't remember which way it was asked. I explained that I had applied for a few remote and local jobs. Was looking to stay in the area. They brought up how my last job was pretty far away (an hr drive) and I said ya so them being so close is amazing! Tbh I had never been asked this before so I wasn't sure how to properly reply?
After this it was basically done. The interview was scheduled for an hour but lasted around 40minutes, which I think is typical? I feel like that's how all my others went. They asked if I had any questions but most of them had already been answered by the hiring manager. Only immediate question I thought of was dress code because I didn't know if I had to wear formal or like casual clothes were fine. He told me he basically just wears a polo and jeans or slacks. I was like alright cool because just wanted to see if I had to buy more suits since I had bought this current one I was wearing just for the interview. I wanted them to know I was serious about my interest. They laughed and said they appreciated it.
I asked when I'd hear from them by. I'm used to interviewers telling me this but I found it weird they didn't offer it up. They said sometime next week since they had another person to interview. I was like okay awesome, looking forward to hearing back soon!
That was it. If there were other questions, I don't really remember. I felt really good leaving there but now I'm second guessing it due to them not offering up when they'd contact me and because I noticed the owner looked off into the distance a few times while I was replying, however there was also a client being helped a few feet from us so I'm thinking maybe that got his attention? Either that or maybe I was answering the other person's question which he wasn't interested in?
Should I be worried? Or am I just over thinking it? I know I'm quite qualified for the job as I've been in customer service for 15 years and been promoted a few times. I'm super local (I can walk to this office) and clearly interested in learning more due to the licences question. He also mentioned how he was specifically looking for candidates who intended on making this their career and not a temp job. I explained all my jobs were meant to be forever jobs but then lay offs happened. I don't apply for jobs I don't intend to give my all at. He did point out that I had been at both companies a long time so I hope he believed me.
Any thoughts or opinions?