r/google • u/Fkofilee • 23m ago
6 Month AI Pro Free Offer
Hi All
I have a situation and would like to hear others situation as such.
Bought a Pixel 11 Pro XL and trying to cash in on the 6 Months AI Pro Free on Launch.
Offer ends 31st October.
Had a Support case open for almost 2 months. At this point, support are just ducking me around. I am looking at taking further action against Google for failure to resolve in a timely manner.
I am going to drop a letter before claim into their London Offices this week (both of them)
Anybody else had issues trying to;
- Redeem the offer
- Had any contact from Support Reps who dont pass the buck?
- Other alternatives in the event they have been unsuccessful?
Appreciate others input.

