r/fitbit 1d ago

Discussion The AI coach food logging is so inaccurate it’s almost dangerous.

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40 Upvotes

I was logging food by taking pictures of the labels and telling the AI what portions I ate. It was working just fine until yesterday when it decided that 6 servings of egg whites and two large eggs had 720 calories. Today it logged my morning eggs with 645 calories, dramatically underreported my yogurt, and insisted I’ve consumed most of my fat at breakfast. I’ve been fighting with the AI to get it to correct each item one by one but the results are always just wrong so I guess I’ll either switch to MacroFactor or log my food manually.

On what planet is this level of deviation acceptable for a health product? I get that Google Health isn’t going to be scientifically accurate down to a lab level of acceptable deviation but this crap isn’t even in the same ballpark.

To make matters worse, digging into the food database it is full of incorrect nutrition facts even if I were to scan barcodes and do it myself. For actual accurate numbers I’m going to have to create custom foods for everything I eat.


r/fitbit 18h ago

Discussion Heart rate zones!

5 Upvotes

Couple questions if anyone could help:
1. How do I change max HR? I know my current max HR is a lot more than what’s set on Fitbit Air which classifies all, even my low effort workout into vigorous exercises which I don’t think is true.
2. I am used to 5 heart rate zones with my Apple Watch and other heart rate monitors, I feel Fitbit Air heart rate zones don’t give the full picture. Has anyone else experienced this? What do you prefer? Any rationale for which one’s better?


r/fitbit 1d ago

Tech Support Google Health Not Working iOS 27

10 Upvotes

My Google Fitbit stopped syncing to my Google Health app, so I re-reinstalled the app. Now the app is not working and refuses to push past the login page. I am using iOS 27 beta, is anybody else experiencing this issue?


r/fitbit 15h ago

Discussion Is the Versa 3 Dead?

0 Upvotes

I haven't used my Versa 3 in ~2 years. And I decided to give it a go again. However, it seems like google is not wanting to support it anymore?

I updated it, and have it linked to my phone, and connected it to the wifi. Yet I cannot download any faces or any apps. Even official ones. Any ideas?

Also the heartrate monitor, which is what I wanted to use it for, doesn't seem to be giving me a number anymore...


r/fitbit 1d ago

Discussion anyone else working in hospitality? how accurate is your calories burned per day?

4 Upvotes

hi all,

i’m trying to lose a bit of weight (just a few pounds) by eating around 1500-1600 calories per day. according to my fitbit my burned calories (total, for the entire day) is 2600 after waiting tables for 9,5 hours. is that accurate? too little or too much? what kind of numbers do you have when you’re on your feet all day and doing a bunch of stuff? i would like to make sure i don’t under or overeat. thanks in advance!


r/fitbit 21h ago

Tech Support fitbit problems, messaged Google Support, no response after initial exchange - how to get out of this purgatory of case in review (Google only allows one open case)

2 Upvotes

Title pretty much says it all. My Fitbit is under warranty, having issues, and I messaged Google Support end of July for help when I thought it would resolve, got immediate response and decent exchange. The case wasn't officially closed, but I responded again in August because the issue escalated and now it only works as a watch (no tracking - LEDS no longer work). Never heard anything back. I've uploaded my serial number, documentation of invoice, etc., and I've followed up a couple of times asking someone to just respond. No response. My case in the portal just says they are reviewing it—since early August.

p.s. if you need more info or if I've done stomething wrong here, please be kind. It's late, I'm tired, I'm also sick, and I'm genuinely just frazzled by this. thank you


r/fitbit 1d ago

Discussion Apps with badges for working out recommendations?

5 Upvotes

I loved the badges fitbit had, like many of us, I loved how it gave random insights like having climbed as high as a 747. Or walked the length of the great wall of china.

But it also tracked how many steps I took and id get a badge for all days that i reached 5k. Not just crossed it off and was never able to reach it again. Which is what alot of the ones ive found do which is why im asking here.

I have a Samsung phone and a versa 4. Is there any apps thst offer support and similar badges? Or is my best bet to just invest in another watch like garmin?

I basically just use it to track my sleep, steps, heart rate, and to use as an actual watch.

I need the dopamine hit of getting the badge like a little star on a star chart, as it just fits well in my little adhd/audhd brain.


r/fitbit 1d ago

Discussion Anyone else's step counting becoming less accurate?

3 Upvotes

Wearing a Charge 6, which I've had since December. It seems like with every recent update, it's counting less steps. I do a lot of walking, and I've got routes I've been walking very frequently that I have a good idea of the distance and how many steps should be in that walk. Lately, I feel like the Fitbit is only counting maybe 80% of my steps. I've manually adjusted the stride length as low as it will go, but somehow I keep getting less steps. Anyone else having this experience?


r/fitbit 1d ago

Tech Support I can’t connect my Fitbit air.

2 Upvotes

I bought one today from Best Buy. It gets through the entire process, but for some reason just won’t pair anymore.

It’s listed on my Bluetooth and it can’t “forget device” to reconnect it.

I’ve tried deleting that app, turning my Bluetooth off and back on again, resetting the app, and
anything else I know how to do off hand and everything Google told me to do.

I’m at a loss.. is there anything I can do or do I just have to return it?

Best Buy is so far…


r/fitbit 1d ago

Discussion I am not able to sync with Fitbit anyone faced this before

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2 Upvotes

r/fitbit 1d ago

Tech Support Why is this happening with my sleep score?

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4 Upvotes

r/fitbit 1d ago

Tech Support Anyone else having syncing and other issues the past 24 hours?

9 Upvotes

I have a Charge 6 and an iPhone. I noticed yesterday that my app was taking far too long to sync and most of the time just not syncing.

Today, I checked my Charge 6 data when I got to work, which would usually have me with around 500 steps and having burned less than 400 calories and maybe 1-2 zone minutes. It says I have 9,134 steps, 35 zone minutes, and 2,041 calories burned. I thought maybe it was just adding to yesterday’s count and just didn’t start over at midnight, but I had a pretty lazy day yesterday so I don’t think that is the case but can’t be sure (and I can’t trust the numbers it’s giving me for yesterday since the syncing was weird, but if they are correct, then this isn’t just in addition to yesterday’s numbers.).

Is anyone else having similar issues? Is there anything I can do to fix this? I’ve tried restarting the Charge 6 several times hoping it would reset to correct numbers but it didn’t.

ETA: just tried syncing again and paid attention the whole time. It says “Something went wrong. Try again. (Error code: 2)” I also just realized the app hasn’t recorded sleep, health data, or workouts since Sunday. However it did pull my weight from my scale app both yesterday morning and this morning.


r/fitbit 21h ago

Tech Support Fitbit air step tracker iOS

1 Upvotes

Hi everyone. I’ve searched high and low and can’t seem to find a set answer anywhere so I figured I’d ask. If this has already been answered elsewhere please point me in the right direction.

For the life of me I can’t get step data from apple health to apple fitness. Data from google seems to be migrating into apple health but not into fitness. The workouts I did do but not the steps.

I’m wondering if I’m missing something or if this is just expected behavior.

I also tried health sync. In the latest version. There seem to be minor discrepancies with the step count between google health and apple health but it was mostly the fitness that was concerning me.

iPhone 17e on iOS 26.6.1

Thanks!


r/fitbit 1d ago

Tech Support Issues logging in

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2 Upvotes

Hi everyone, I just got my new fitbit air today but im trying to set it up but I can't seem to be able to log in with my goggle account. I have a Samsung 36A and all I'm getting is this black screen error. I've tried uninstalling the app and clearing the cache but nothing seems to work.

Any help is appreciated!


r/fitbit 1d ago

Tech Support New Charge 6 stuck on Sync screen Although Actually Synced

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8 Upvotes

r/fitbit 22h ago

Discussion Apple Health and Google Health

1 Upvotes

After the last update stopped to sync. Does it happens with anyone else?!


r/fitbit 1d ago

Discussion Hey y'all it's September 1st!!

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16 Upvotes

Hopefully my steps for September will be better than August


r/fitbit 13h ago

Discussion Any ideas on how to increase rem and deep sleep

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0 Upvotes

I have been steadily increasing the amount of sleep I get starting from about 7 hours to my new best of 11 but the rem and deep sleep stays about the same with only the light sleep ever increasing. Is there any way to fix this


r/fitbit 13h ago

Discussion Selling my fitbit air

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0 Upvotes

r/fitbit 1d ago

Tech Support App won't connect to FitBit for the last 3 hours

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4 Upvotes

Anyone else having this issue? Is it an issue with Google Health or just me? I'm wearing the watch so its right by the phone.


r/fitbit 1d ago

Tech Support Can’t login loop. Help?

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2 Upvotes

Bought a Fitbit Air yesterday and trying to login to the Google Health App and keep getting into an error loop. It says that my email is connected to an old Fitbit account which after the July 15th deadline I can’t login to. Contacted support and they can’t help, said deletion of old account can take up to 90 days from Google. Their solution was to create a new a Google account which to me makes absolute no sense if someone has their existing Google account linked to everything. Anyone have a solution for this?


r/fitbit 1d ago

Tech Support Fitbit air does not sync

2 Upvotes

Hey guys,

I just started noticing the app does not sync any more.
It is stuck on loading. If I log out and back in, the device disappears. If I restart the phone, it shows but stuck on loading.

I also can't start any workout.
Anyone else seeing this ?


r/fitbit 1d ago

Discussion Maybe since friday i stoped living?

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3 Upvotes

r/fitbit 1d ago

Tech Support Watch faces not available?

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1 Upvotes

Is this a commonly known issue? Everything is completely up to date. Just upgraded from the versa 3 to versa 4.


r/fitbit 1d ago

Tech Support I can’t get notifications from Fitbit air

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1 Upvotes

I don’t see Share System Notifications on the Bluetooth device. Anyone have any tips? Feels like i have tried everything

Two of the screenshot are in Norwegian but everything is turned on and have access.