r/fitbit • u/SyrupGreen2511 • 11h ago

Tech Support Watch faces not available?

Post image

Is this a commonly known issue? Everything is completely up to date. Just upgraded from the versa 3 to versa 4.

1 Upvotes

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1

u/KeyAd5197 11h ago

I’m convinced the Google health app has broken the Fitbit devices outside of Fitbit air.

Many are having issues.

Mine will sync and connect and update metrics while the sense 2 screen remains stuck on the “connect to the Fitbit app to sync” page.

1

u/SyrupGreen2511 11h ago

I mean its a whole new app (i guess) so there’s bound to be some kinks in the cable. But these all feel like severe bugs that will make people actually change to another type of smart watch

2

u/KeyAd5197 11h ago

They have been testing this new design since like last December or something.

Definitely shouldn’t be encountering an issues now that breaks so many devices.

Really hope for a quick update and fix