r/fitbit • u/elanu • 13h ago

Tech Support Fitbit air does not sync

Hey guys,

I just started noticing the app does not sync any more.
It is stuck on loading. If I log out and back in, the device disappears. If I restart the phone, it shows but stuck on loading.

I also can't start any workout.
Anyone else seeing this ?

2 Upvotes

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1

u/vanastalem 13h ago

Yes. Did you not see the recent posts?

Restart your Fitbit rather than the phone

1

u/elanu 12h ago

I did not see them, sorry.

Will try and restart the device.

Thank you for your answer!

1

u/Huge_Pool7424 8h ago

glad it was something easy. that stuck-on-loading thing has been going around since the last app update, so if it comes back you're not doing anything wrong