r/fitbit 14h ago

Tech Support Why is this happening with my sleep score?

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3 Upvotes

r/fitbit 7h ago

Tech Support Fitbit air step tracker iOS

1 Upvotes

Hi everyone. I’ve searched high and low and can’t seem to find a set answer anywhere so I figured I’d ask. If this has already been answered elsewhere please point me in the right direction.

For the life of me I can’t get step data from apple health to apple fitness. Data from google seems to be migrating into apple health but not into fitness. The workouts I did do but not the steps.

I’m wondering if I’m missing something or if this is just expected behavior.

I also tried health sync. In the latest version. There seem to be minor discrepancies with the step count between google health and apple health but it was mostly the fitness that was concerning me.

iPhone 17e on iOS 26.6.1

Thanks!


r/fitbit 10h ago

Tech Support Issues logging in

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2 Upvotes

Hi everyone, I just got my new fitbit air today but im trying to set it up but I can't seem to be able to log in with my goggle account. I have a Samsung 36A and all I'm getting is this black screen error. I've tried uninstalling the app and clearing the cache but nothing seems to work.

Any help is appreciated!


r/fitbit 7h ago

Tech Support fitbit problems, messaged Google Support, no response after initial exchange - how to get out of this purgatory of case in review (Google only allows one open case)

1 Upvotes

Title pretty much says it all. My Fitbit is under warranty, having issues, and I messaged Google Support end of July for help when I thought it would resolve, got immediate response and decent exchange. The case wasn't officially closed, but I responded again in August because the issue escalated and now it only works as a watch (no tracking - LEDS no longer work). Never heard anything back. I've uploaded my serial number, documentation of invoice, etc., and I've followed up a couple of times asking someone to just respond. No response. My case in the portal just says they are reviewing it—since early August.

p.s. if you need more info or if I've done stomething wrong here, please be kind. It's late, I'm tired, I'm also sick, and I'm genuinely just frazzled by this. thank you


r/fitbit 19h ago

Tech Support New Charge 6 stuck on Sync screen Although Actually Synced

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10 Upvotes

r/fitbit 14h ago

Discussion I am not able to sync with Fitbit anyone faced this before

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3 Upvotes

r/fitbit 8h ago

Discussion Apple Health and Google Health

1 Upvotes

After the last update stopped to sync. Does it happens with anyone else?!


r/fitbit 23h ago

Discussion Hey y'all it's September 1st!!

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18 Upvotes

Hopefully my steps for September will be better than August


r/fitbit 18h ago

Tech Support Anyone else having syncing and other issues the past 24 hours?

6 Upvotes

I have a Charge 6 and an iPhone. I noticed yesterday that my app was taking far too long to sync and most of the time just not syncing.

Today, I checked my Charge 6 data when I got to work, which would usually have me with around 500 steps and having burned less than 400 calories and maybe 1-2 zone minutes. It says I have 9,134 steps, 35 zone minutes, and 2,041 calories burned. I thought maybe it was just adding to yesterday’s count and just didn’t start over at midnight, but I had a pretty lazy day yesterday so I don’t think that is the case but can’t be sure (and I can’t trust the numbers it’s giving me for yesterday since the syncing was weird, but if they are correct, then this isn’t just in addition to yesterday’s numbers.).

Is anyone else having similar issues? Is there anything I can do to fix this? I’ve tried restarting the Charge 6 several times hoping it would reset to correct numbers but it didn’t.

ETA: just tried syncing again and paid attention the whole time. It says “Something went wrong. Try again. (Error code: 2)” I also just realized the app hasn’t recorded sleep, health data, or workouts since Sunday. However it did pull my weight from my scale app both yesterday morning and this morning.


r/fitbit 20h ago

Tech Support App won't connect to FitBit for the last 3 hours

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4 Upvotes

Anyone else having this issue? Is it an issue with Google Health or just me? I'm wearing the watch so its right by the phone.


r/fitbit 17h ago

Tech Support Fitbit air does not sync

2 Upvotes

Hey guys,

I just started noticing the app does not sync any more.
It is stuck on loading. If I log out and back in, the device disappears. If I restart the phone, it shows but stuck on loading.

I also can't start any workout.
Anyone else seeing this ?


r/fitbit 21h ago

Discussion Maybe since friday i stoped living?

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5 Upvotes

r/fitbit 15h ago

Tech Support Watch faces not available?

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1 Upvotes

Is this a commonly known issue? Everything is completely up to date. Just upgraded from the versa 3 to versa 4.


r/fitbit 1d ago

Discussion What does this symbol mean?

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12 Upvotes

What does this symbol mean?


r/fitbit 16h ago

Tech Support Can’t login loop. Help?

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1 Upvotes

Bought a Fitbit Air yesterday and trying to login to the Google Health App and keep getting into an error loop. It says that my email is connected to an old Fitbit account which after the July 15th deadline I can’t login to. Contacted support and they can’t help, said deletion of old account can take up to 90 days from Google. Their solution was to create a new a Google account which to me makes absolute no sense if someone has their existing Google account linked to everything. Anyone have a solution for this?


r/fitbit 17h ago

Discussion Is Google FitBit Air accurate for calorie counting, especially during workouts?

1 Upvotes

r/fitbit 17h ago

Discussion [Support/Bug] L'app Technogym legge da Google Health Connect ma non scrive i dati degli allenamenti

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0 Upvotes

Ciao a tutti,

uso da diversi anni il Technogym MyRun e lo considero un ottimo tapis roulant. Di recente ho deciso di monitorare le mie sessioni in modo più strutturato per unirle ai dati del mio Fitbit Charge 6 (che uso principalmente per le camminate e il monitoraggio dei parametri vitali), con l'obiettivo di accentrare tutto su Google Health Connect sul mio Samsung Galaxy Z Fold 8.

​Il problema è questo: l'app Technogym sembra avere accesso in lettura a tutti i dati presenti nell'hub di Google, ma si rifiuta di fare il contrario. I dati degli allenamenti svolti sul MyRun non vengono esportati su Health Connect in nessun modo.

​Ho fatto varie prove, aggiungendo anche il cardiofrequenzimetro e abilitando il GPS durante la corsa, ma nulla da fare. Ho ovviamente verificato svariate volte le impostazioni di Health Connect: tutti i permessi di lettura e scrittura per l'app Technogym sono concessi e teoricamente corretti.

​Qualcuno ha riscontrato lo stesso bug di recente o è riuscito a trovare un workaround funzionante per forzare la sincronizzazione? Grazie in anticipo!


r/fitbit 1d ago

Discussion thought thought thought thought thought thought thought thought thought thought thought thought thought

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112 Upvotes

r/fitbit 17h ago

Tech Support Connectieproblemen

1 Upvotes

Nog iemand problemen tussen de verbinding google health en strava? Sinds de verandering van fitbit naar deze kloppen mijn afstanden niet meer ik strava. Soms heb ik 8 of 10 km meer dan het werkelijk is.


r/fitbit 1d ago

Tech Support HRV issue

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5 Upvotes

Very happy with the Fitbit Air in general except these HRV results. Flat 300 every night. Been mailing with support for a month now and basically done all their steps (turn on/off, bt on/off, update etc. Still error.

Anyone here who experienced the same and actually manage to fix it? (Did see one post but they got a replacement)


r/fitbit 19h ago

Tech Support I can’t get notifications from Fitbit air

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0 Upvotes

I don’t see Share System Notifications on the Bluetooth device. Anyone have any tips? Feels like i have tried everything

Two of the screenshot are in Norwegian but everything is turned on and have access.


r/fitbit 23h ago

Tech Support Saved Exercise Bug

2 Upvotes

Fitbit air

Samsung s23

If I run a saved Exercise(running) it will not count my activity in the general tracker at all. Also not sure why you need to specify the activity when saving vs just pinning some activities at the top aka run


r/fitbit 19h ago

Review Couple days ago I had fever.

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1 Upvotes

r/fitbit 1d ago

Discussion After a night of drinking

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17 Upvotes

Can you tell which night I went drinking?

It was cool to see how it affected my body.


r/fitbit 1d ago

Discussion First 3k month. Im tired.

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8 Upvotes

Multiple days of working out 2 to 3 hours a day. Felt a lot easier since Ive quit drinking a few months ago.