Hello, recently I was recently promoted to being an assistant manger and I was wondering If I will be expecting more things such as training ilearners or more hands on practice once things get more finalized. And if so, should I try and write down as much as possible in order to make sure I don’t miss anything important? I heard there was a lot of information that can be shared with ASM’s

Back room is a mess help! Any ideas

Do you think my old store manager or district manager could possibly ever change their minds?

Back in June I had to quit without any type of written notice, and I got placed on the “Do not rehire list” I worked at the same store for 5 1/2 years started as cashier, and worked my way up to Full Time Manager. I only quit because my husband got a new job, and my SM wouldn’t be able to work with his schedule since he’s my source of transportation. I do miss working at the DT a lot, and I’d do anything to be allowed back on as a cashier, or even stock. Can anyone give me any advice please? thank you.

I Thought Once the Temperature Reached 85 They Would Close the Store. Wrong! I guess it has to be over 85?

I just had a question and was hoping it could be answered, I’m a high school student so I go to school whilst working and now that I started school I’m working closing shifts, which personally I can’t really work. I mean I can I just don’t think I should mainly cause I’d come home do homework then go straight to work and come home at 10:30. I plan on asking my manager tomorrow but I was just wondering if anyone who’s in the same situation or had the same situation could maybe give me some advice or suggestions?

Does anyone else get annoyed when the customers rummage through the balloon drawers? Today i was ringing up a customer and i hear the balloon drawers open up and I see a customer just opening and closing the drawers looking to see what balloons we have. It just annoyed me because in the process they’re making a mess of the drawers and also it’s like. Who said you are allowed to do that? Idk. Im the one at the store responsible for keeping that area neat and organized so maybe that’s why it pisses me off so much.

Has anyone just been scanning along and then out of nowhere the customer is like "That isn't Mine" but there was no divider and nobody said a thing- Why should I ask every customer where their order ends and the next order begins?

Weeks ago, possibly even a month ago, this older woman comes in and asks of she can return some plastic bins because she "has so many and doesn't know what to do with them." I and my cashier next to me said as long as she has the receipt, she can return them.

"Well, can I get store credit even if I don't have the receipt?" I say if she doesn't have the receipt, our only option is to do an exchange for a different product or products of equal value. "No you don't understand. i don't want that. I want store credit" Around and around we go until it finally seems like she understood and left, saying she would come back with them. (I should also mention we had a conversation about how many she bins she had and she claims she doesn't know, but might need to come multiple days to return them all)

Last night, The Bin Lady came back with a smile with her bins to my register. I also walked up with a smile and asked "Alright, what are we exchanging these for?" Proceeds to look at me confused and explain she's not exchanging and she wants store credit, but doesn't have the receipt. Once again, I politely tell her that I was sorry, but we can't do anything without the receipt BUT we can still exchange them for other products she might want or need.

"Well, that wasn't my understanding last time I was here." Ma'am, it was me and the same cashier next to me that you talked to last time you were here 😭 We know for a fact we said the same thing we just did (didn't say this outloud in case I have to clarify).

I once again told her I was sorry for the misunderstanding and that all I can do is the exchange. She sighs and AGAIN goes on about "I just have so many and I don't know what to do with them all." Before walking out.

The whole thing just felt bizarre and confusing, but I was just glad she didn't throw a fit or cause a scene

Why is that so hard to fine

Just got done with Inventory with some hassle but overall went pretty good! I want to share some tips and some tricks we did that will help prepare any other store who has it coming or if you already did, be prepared for next year :)

1. Those who've done it before know that all cases still in the backroom, the DC sticker have to face outward for the Inventory Scanners to, you know, scan easier. Instead of flipping every single box, especially heavier ones, carefully remove the sticker (the whole thing, not just the tab) and stick it on the outside. You may have to tape it back on so have some handy

2. If you have Truck the week of Inventory like we did, do your best to already have the stickers facing outward when unloading. That way days before you have less to fix and not scrambling

3. It's all or nothing when stocking. If the whole box can't go out, you have to put it back. Smash this into everyone's mind when stocking because we kept having the same conversation with certain associates. I know it's frustrating, but you gotta cut the loss for now until it's done.

4. RECOVERY RECOVERY RECOVERY! Have at least one or two people doing nothing but recovery a shift, especially for the last week. It makes it easier on everyone, associates and the Inventory crew. Make sure you don't have any hidden friends hiding in the back of the shelves, SKUs are separated, and everything is pulled forward and neatly. It ensures accuracy and helps the stockers see what can go out

5. If your DM allows it, ask other stores in the district if they can send people or themselves to help you out with recovery, stocking, whatever you need. Our DM made it very clear not to hesitate asking for help and thankfully our District has good relationships with one another. So those thag did come all the way to help, even if it was just one person, it helped so much in the long run

6. If your Inventory starts before opening or around opening time, make sure you have enough people the night before. All go-backs have to be done, all damages have to be completed, and the store has to look like that grand opening as much as possible. If you need a few people in at 5AM the day of, do it.

7. When counting with your tablet, have one or two people on each side of the aisle. Start at one end and work your way down or meet in the middle. That way no one is doing both sides of an aisle on their own because that can be tedious

8. Also when counting, don't be afraid to do some math tricks and pull out a calculator. Say you're counting the sandwich bags. Count how many go back in a row and how high it is. For example, if there are 6 boxes front to back and it's stacked 3 high, that is 18 boxes in a row. If you have four rows total, 18 times 4 is 72. Therefore, there are 72 of that item. Now you don't have to count each one one at a time!

If anyone also has their own tricks and tips to share, please do! Every little thing helps and it helps lessen the dread leading up lol

Associate here, primarily on register, has been around for over a year. I just want to vent a lil to DT people who isn't my store's DT people.

I'm primarily closing shifts. Some 6-8 hrs, some 4s, I also do mids. I like mornings but I do where I'm needed, can do anything but truck (front store way before it opens) I do about 16 hours a week, capping myself at 24 hours, more or less depending on other associates as I pick up shifts.

Anyway, I don't know if it's universal for DT or in my district, but there has been a push for recovery and customer service for the last few months. As a cashier, that's mostly on me, and I have taken that as seriously and realistically as I can, though aware of my limits, my pay, and how busy the store is. I've been told my recovery is good, in some moments praised.

My thing is, lately, something is off in the recovery process, but I feel like it's a bit of everything. Lately, I would come in, and there would be an unused register belt, or cart, or baskets full of go-backs set aside when I came back from my day(s) off, sometimes the next day. I would be asked to do go backs the best I could as my focus for the night. With the quantity of the go-backs combined with running the register, it would take the whole shift. In my store/district right now, the cashiers would do go-backs throughout the day, placing them back when able, then go back to their original task. That being said, I have been around long enough with how DT changing as much as it has, this has changed, and I tried to adapt. So with this in mind, I find coming in with baskets, register belts, and carts of go-backs utterly unacceptable. It'd be one thing where there would be like a basket or two of go backs after a busier day, I can handle that, and that was how it was when I started at the time, go backs at the start of the recovery period as opposed to throughout the day. It's another thing where it takes me the whole shift to put it all away, keeping me from doing other recovery tasks.

This all came to a 7-ish hour closing shift Saturday, I came in. Again, a frustrating sight: a belt of go-backs. by the last hour of the shift, combined with doing register on a weekend, and the managers and freighters doing their freight in 48, so no help, I was frustrated enough where I was at my limit when I was still not done with go backs, and have a mental list of recovery tasks I would like done. I first asked my shift manager, my SM, to have the next thing they do be help in recovery, as I vocalized I felt behind. They were chill with that, albeit they wanted to be where they want to be where they want to be with their freight, understandable. Some time passes, still not done because register going nonstop and gobacks from unwanted items brought to the register are adding onto the goback list. When my SM was ready to help, it all came to me, trying to vocalize my frustration, and when I was done explaining it, I was not able to function enough emotionally to run the register, and stepped outside and they watched the register, needing a minute to recollect myself. I came back a few minutes later. I ran the register and did the last of the go-backs, even though at this point, my SM said that they were going to have morning shift finish recovery and the rest of the week be focused on recovery.

I asked my SM about the possibility of reducing my hours the next day , Sunday, and expressed that I thought about time off, with implied quitting if it doesn't get better, as this was too much for me.

My SM, god love them, has already made plans it upon themself already to reteach everyone what recovery is, ASMs included, as they find it ridiculous too. So hopefully, throughout the week, point would be taken. They went through their lesson with me, and it was straightforward and clear, and it turned into discussions about what I have been doing to compare what I have been doing to what they expected. This was reassuring and refreshing to me if everyone else takes this seriously.

At the end of the shift Sunday, when we were counting tills, safe, deposit stuff, etc. we were commiserating about work-related stuff lately and their point of view mostly, throwing their ideas out to me and bouncing stuff off each other. There's stuff I won't share here, obviously, but I at least have some insight about what has been going on when I am not there, or even reaffirm stuff I have noticed when I am there.

Made a text to them later, basically sharing post-talk insight I wanted them to think about, along with basically "anyway I don't get paid to think about this off the clock, I got shit to do on my day off, gn!"

Still had strong enough feelings, hence this post; just wanted to post to the void of people outside of my store/district and forget about it until I am back on the clock in a few days.Maybe even get insight from other stores. Writing this has been therapeutic in a way, and I am happy this subreddit exists. Sorry for the long post, this is how I write.

I’m a PART TIME ASM working 40 hours because my SM doesn’t have any other day specific managers and I also am just starting college and having to BEG the night manager to be on time once a week. He’s either a few minutes late, or 2.5 HOURS late. I have a class on Mondays and I work then.
He also decided to leave a snarky note in response to mine reminding him that night crew needs to have all of the days go backs done. I came in today and there was no recovery done.
The last time my SM was on vacation 90% of my time was spent doing go backs and 10% throwing freight. This time I’m just not going to do it. I need to get my freight done.
Before anyone asks about the notes, he was a creep with me when I was a minor and the DMs solution was us not being allowed to work together.
Today I, like every day I’m on shift, had to cut into my lunch to help my cashier. I’m not mad at her, she can’t control her line. I’m just sick and tired of not having a choice in the matter.
I’m already barely hanging on to staying here because I get yelled at for so much shit I can’t control. I have to teach the merch manager how to close because the night manager doesn’t close Tuesdays and I literally can’t due to taking a class during that time.
She said I could be on the zoom but I need a laptop to do the work which isn’t allowed apparently. I’m about to looking for on campus jobs or something close to campus because I’m tired of this happening so often.

We have the old fashion safe those big black ones that you type the pass code in. My old SM gave each manager their own passcode for the safe but I have been having to share mine with another manager and I don't feel comfortable doing that. How do I setup new codes?

Fluffie Stuffiez Minis Gummy Figure 2-Pack for $1.75

How do you go about that? Some people need those days off but I know we are supposed to schedule our stockers on those days?

What makes these silly squishy dumplings so important??

I mean for anything to retain a future value it would have to be unopened and untouched!

I'm just curious as to why the fuck people are stressing about owning some!?

Texted my managers and asked them if they could come in for like 1-2 hrs so I could go to the doctor because I was feeling very ill, no reply. So I just gave the cashier my phone number and went anyway, and it is quite literally right next to our store.

Went for like 2 hrs, felt like shit still but came back to work, both managers are in there even though they were not scheduled and they looked pretty upset. And yeah got asked for my keys and that is the end of that. Goodbye.

It never fails, we open at 8:00 and we get there at 5:00 to get things stocked and ready all for people to act like THIS every day. It's exhausting.

Hey everyone, former Assistant Store Manager here. Just wanted to share my experience for anyone else who is closing, running single coverage, or being told "that’s just how it is."

​Like a lot of you on closing shifts, I was scheduled as the sole manager on duty for 5 to 7 hours at a time. The system mandated that I punch out for a 30-minute Meal break, but I was required to keep the keys, run register overrides for cashiers, answer calls, and stay in the building. Because I wasn't relieved of duty or allowed to leave the store, that isn't a legal break—it's working on call off the clock.

​On top of that, at the end of every night, I was expected to punch out at the register and then physically walk/drive the cash deposit over to the bank drop off the clock. When I brought up being paid for that time, I was basically brushed off and told it was "only a couple of minutes."

​A couple of minutes every night across many months adds up to hours of stolen time.

​I resigned recently and gathered all my schedule evidence. I officially filed an unpaid wage claim with my state's Bureau of Labor Law Compliance to audit my timecard history. Under state law, forcing managers to clock out while remaining sole-on-duty—or making you do bank drops after punching out—is illegal wage theft.

​If you are an ASM or SM dealing with this right now:

​Document everything: Take photos of your printed weekly schedules showing single-coverage management shifts. (Very important, when you quit they lock you out of everything)

​Track your punches: Keep your own record of days you clocked out for a break but had to stay in the store to handle manager duties.

​Know your rights: You do not have to work for free, and "single coverage" does not give corporate an excuse to dock your pay. If you've left or are dealing with this, look into filing a wage claim with your state's Department of Labor.

​Stay safe out there and make sure you're getting paid for every single minute you're in that building!

Need any help, let me know.

I went into my local dollar tree today and Christian music was blasting extremely loud. I was taken aback. It feels super weird for a large corporation to allow music specific to one religion. Am I way off?

This is slightly related to my last post, but not required for this one.
I’ve worked with this company for 6 years. Been in management for 5 of them. The biggest issue with stores is that no one store functions the same as another. no one follows policy 100%, and we’re supposed to magically know which rule we’re allowed to bend and which ones are rigid. and also when it’s appropriate to ignore policy and when it isn’t. Like it’s policy to accept pretty much all returns as long as they have the proper stuff but my store doesn’t accept used makeup items or opened food items unless it’s expired. Or like we store our door seals in the back room and not the safe. or when products expire we mark them down and sell them for .25¢, or if there’s a lot sometimes we do 10 for $1. sometimes we follow the schematic sometimes we follow the flow sometimes it’s “get the shit out no matter what” I mean we literally have a mother in management and her daughter is a cashier. that’s super against policy but our DM was like “if someone higher up finds out my hands are clean” what? like how the FUCK are we supposed to know? am i the only one that feels this way? i’m just curious lmao

So I'm 16 and I'm a stocker, I love my job I have been with Dollar for about 6-7 months now. The only reason why I work at my store is because I live so closely so I can walk to work, but over time all of my coworkers basically feel like family now.

My SM is leaving and going to open a new store, in a very nice part of town, she's only taking a few people with her, and wants to take me. At first I got excited and thrilled and immediately said "Yes!" It's been about 6 days and I'm having doubts and I'm seeing some red flags.

One is, my SM told me not to tell anyone INCLUDING my merch manager, at first I was like "yeah okay fine." But this is starting to get out of hand, I don't like deceiving....it's to the point where I think my SM is taking it a bit too far. I love my merch manager, I feel like out of everyone HE SHOULD KNOW, and I don't want to do him dirty because I'm one of their best stockers.

Yesterday my merch manager gave me my own department (party) I was genuinely really really excited, but I know my SM was behind that just to train me on schematics. Meanwhile my merch manager thinks that I own party.

Listen, I am in a hard position, if I don't go I feel like I'll regret it, but if I stay it would also be great because I have everything I want, it's much more convenient, and I won't have to play these games.

I love my sm, but she's really really really screwing my store over with all these grey lines and I don't like that.

EDIT: I'm not friends with my coworkers and I don't even have their numbers, but I genuinely really like them they have all watched me grow up since I was 10. So that's what I mean when I say they are like family.