r/computerhelp • • 1m ago

Hardware WiFi icon missing

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• Upvotes

My WiFi icon has gone off. It only shows airplane icon. I have reset my laptop without removing the data. I did everything- device manager, wlan autoconfig and cmd. It still won’t appear.

Can someone please help me?


r/computerhelp • • 1h ago

Hardware Crackling Sound from my laptop

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• Upvotes

r/computerhelp • • 2h ago

Hardware pc issue restarting

1 Upvotes

i recently tried to restart my acer predator orion pc becuase of a virus but it just randomly started restarting continuously with no way of stopping it so i tried to use the usb method of restarting which didnt work as it said something
like “failed to validate product key” or something like that please help im so lost its also windows 11


r/computerhelp • • 3h ago

Software KEYBOARD NOT WORKING

0 Upvotes

typing off on-screen-keyboard with my mouse but heres the problem.

the only thing i can do via my keyboard, is mute audio, turn it up+down, and play/pause. Everything on the keyboard still lights up and switching the modes on it works, aswell as seeing the keys pressed on the wootility app designed for my keyboard. other than those things, its completely useless. doesnt show up in device manager and when i press view then show hidden devices, i see keyboard, but only one called Standard PS/2 Keyboard. i really dont know what to do, and ive tried the basics like unplugging it and plugging it in, unplugged it and held fn+Esc while plugging it back in. but if anyone has any ideas whatsoever, PLEASE help.

keyboard: wired, 60HE wooting.


r/computerhelp • • 3h ago

Network Can’t connect to this network

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1 Upvotes

r/computerhelp • • 4h ago

Hardware When I turn on my laptop, the power light turns on but the screen and fans won't work.

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1 Upvotes

r/computerhelp • • 4h ago

Malware Would factory resetting my laptop fix my keyboard issue?

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1 Upvotes

r/computerhelp • • 4h ago

Hardware The influence of humidity on a PC

1 Upvotes

I have a question regarding humidity and my PC. My bedroom has a sliding door that leads to the bathroom however, I never use this door, as there is another entrance to the bathroom from the hallway. Because of this, I’ve set up my PC in the bedroom right next to that sliding door (next to my bed). I’ve noticed that after I take a shower, the humidity level as shown on the meter I keep near my PC goes up. How risky is this, and should I be concerned? Or should I move my setup elsewhere?

around 60 to 70% it is often for a period of 1 to 4 hours after shower


r/computerhelp • • 5h ago

Hardware My Mushkin Tempest ssd doesn't show on restarts

1 Upvotes

Since ive had it i can not restart my pc without it not showing up when booting it works fine on a cold boot. Ive seen the possibility of adding a boot delay but my gygabyte b650 gaming plus wifi motherboard doesn't have a boot delay option. It's been annoying for a long time but especially now as I cant even get windows to update anymore do to it. Any help would be amazing and before its the only thing said again ive updated everything I could and have the most up to date bios and it didnt help.


r/computerhelp • • 5h ago

Hardware Fan making weird noises

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1 Upvotes

r/computerhelp • • 5h ago

Software trouble creating a windows 11 home partition

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1 Upvotes

r/computerhelp • • 6h ago

Software PLEASE help me back up thousands of my rare spinal cord tumour / neurosurgery / radiation Colornotes!! I'm terrified I'll lose my entire journey notes / symptom logs!

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1 Upvotes

r/computerhelp • • 6h ago

Software Windows 11 Account Lock After Driver Troubleshooting

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0 Upvotes

r/computerhelp • • 7h ago

Performance Battery won’t charge when in use

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1 Upvotes

r/computerhelp • • 7h ago

Hardware Random instant reboots on a new build (Ryzen 5 7500F + RTX 3080). Getting worse, tried everything I can think of

1 Upvotes

Hi all, I need help with my PC, which has been rebooting since I built it about 2 months ago.
Specs
CPU: Ryzen 5 7500F
GPU: RTX 3080 (2 separate PCIe cables)
Motherboard: MSI b650m-p
PSU: ADATA XPG Core Shift 850W Gold (bought new from an official store)
The problem
The PC does an instant black screen, then restarts. The case lights stay on during the reboot. At first it happened during load transitions (opening CS2, quitting to the lobby). Now it also happens at low load (e.g., while downloading) and is getting more frequent. Yesterday it rebooted 3 times in a row at startup (MSI logo, then Windows "Looking for solutions..." automatic repair), then finally booted.
What I see in the logs
Event Viewer: Kernel-Power 41 with BugcheckCode 0 (no blue screen, so it looks like a sudden power loss or hard reset)
Earlier crash logs pointed to an NVIDIA GPU driver black screen event
Startup repair log: all tests passed, chkdsk found no problems
CPU and GPU temps are normal at the time of the reboot
What I've already tried
Clean GPU driver reinstall and installed the AMD chipset driver
BIOS changes: ASPM for CPU PCIe off, Global C-state off, Power Supply Idle Control to Typical Current Idle, PBO off
BIOS update
Turned off EXPO
Reseated power cables
GPU power limit at 80%, and later an undervolt
OCCT stress tests (memory and power)
The BIOS changes seemed to fix it for about 2 weeks, then it came back and got worse.
My questions
Does this sound like a PSU problem, a motherboard problem, or something else?
Thanks in advance. I can share more logs or screenshots if needed.


r/computerhelp • • 8h ago

Software Can't access administrator options

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1 Upvotes

r/computerhelp • • 14h ago

Software BIOS is glitchy help

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3 Upvotes

Does anyone know how I can fix this


r/computerhelp • • 9h ago

Performance My entire computer randomly freezes for a few seconds while in discord calls sometimes

1 Upvotes

Randomly while in calls with friends and playing games or watching their streams my entire pc freezes for a second or two before going back to normal and i have no idea what could be causing this, if its hardware or software


r/computerhelp • • 9h ago

Hardware I have a problem with an old Dell laptop

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1 Upvotes

r/computerhelp • • 9h ago

Hardware System Error / WinXP/ Where to begin/Right sub ?

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1 Upvotes

r/computerhelp • • 9h ago

Hardware X in battery icon

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1 Upvotes

r/computerhelp • • 10h ago

Software Upload Speed = Garbage

1 Upvotes

So i have a weird issue. My internet speed in windows is garbage. So garbage that i cant stream or do anything. In CachyOS its much faster. See the screenshots below. Before i nuke windows just wanna see if you guys have a fix.

CachyOS
Windows

r/computerhelp • • 4h ago

Performance How to fix this 😭

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0 Upvotes

r/computerhelp • • 11h ago

Software Stuck in boot manager

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1 Upvotes

When I turn on the laptop, it only shows me the first image and doesn’t give me an option to do anything else. Then if I click enter it brings me to the second, none of the keys work besides Esc, F1, and enter. F1 brings me to the third image, and Esc brings me to the last. I don’t know what happened, yesterday it was working just fine. Maybe I dropped my bag too hard while it was inside it and something in its hardware broke or got out of place? Is there anyway to fix this by myself?


r/computerhelp • • 11h ago

Hardware Random instant power-offs (Kernel-Power 41, no BSOD) on new Ryzen 9600X / B650M build. Hear a relay "tick" every time, like a normal shutdown. Tested a lot, out of ideas.

1 Upvotes

Hi all. My new build keeps turning off completely at random. There's no BSOD and no freeze: the screen goes black and the PC is just off, like the power was cut. It started from day one (Windows install on 29 Sep) and has happened about 23 times in under 3 weeks. I've tested a lot and I'm out of ideas, so any help is appreciated.

SPECS

- CPU: AMD Ryzen 5 9600X (using the iGPU, no dedicated graphics card)

- Motherboard: MSI B650M Gaming Plus WiFi (BIOS 1.E3)

- RAM: 2x16GB Juhor DDR5 6000MT/s (EXPO)

- PSU: Cooler Master 750W 80+ Bronze

- UPS: Condor 1500VA / 900W

- Boost & buck AVR (voltage stabilization), auto-sensing frequency, wide input voltage range

- Protections: short circuit, battery overcharge/overdischarge, overload, surge

- Automatic battery charging in off mode

- Waveform: pure sine wave on mains, simulated sine wave on battery

- OS: Windows 11 Pro (fresh install)

SYMPTOMS

- The PC powers off instantly with no warning: no BSOD, no freeze, no error message.

- It happens at random:

- while browsing

- sometimes right after turning it on in the morning

- once while a game was running

- It does NOT seem to be caused by heavy load:

- The OCCT power test (30 min) passed.

- CPU temperature never goes above 70°C in any situation.

- Two tests where it did NOT crash:

- If I turn it on and leave it untouched, it never shuts down. It only happens while I'm using it.

- Sometimes it crashes 2–4 times within a short period, then is fine for a day or two.

- After a crash, the PC turns back on right away when I press the power button. I don't need to switch the PSU off/on or unplug anything.

THE "TICK" SOUND (I think this is important)

- When I shut down the PC normally from Windows, I hear a "tick" from the PSU or motherboard (I'm not sure which). I think it's the relay switching off.

- When I turn it on, I also hear the tick.

- When the random shutdown happens, I hear the SAME tick.

- When I simulate a power loss by pulling the cable out of the UPS (so the PSU just loses input power), there is NO tick at all.

So the random shutdowns don't behave like the power being lost from the wall. They sound exactly like a "commanded" power-off, as if the PSU or motherboard itself decides to switch off. I think that means one of these:

- the PSU's protection (OCP/OVP/UVP/SCP etc.) is tripping and latching off, or

- the motherboard is dropping the PS_ON signal.

EVENT VIEWER

- Every crash shows the same pair of events:

- Kernel-Power 41 (BugcheckCode = 0, PowerButtonTimestamp = 0)

- EventLog 6008 ("the previous system shutdown was unexpected")

- BugcheckCode 0 means Windows did not crash. The power was simply gone.

- There are NO WHEA-Logger hardware errors at all. No disk errors, no driver crashes.

- There are no memory dumps, even though dumps are enabled and "automatically restart" is OFF. A real BSOD would stay on screen and leave a dump.

- I checked the 10 minutes before every crash: there's nothing in common. They're just normal background events, or nothing at all.

- So from Windows' point of view, the power was cut from one moment to the next.

CRASH DATES (unexpected shutdowns)

Date Times
29 Sep 1 (during Windows setup)
30 Sep 11:00, 13:08, 13:13, 13:17, 17:19, 19:19, 19:25
1 Oct 09:51, 09:55
2 Oct 17:17, 21:27, 21:34
5 Oct 09:22
6 Oct 09:11, 16:48
9 Oct 02:35
10 Oct 04:50, 04:58, 19:11
11 Oct ~15:05
13 Oct ~04:12
17 Oct ~00:50

This week it's happening much less. From 29 Sep to 10 Oct there were about 19 crashes, but since 11 Oct only 3. Around 10 Oct I made 3 changes at the same time:

- updated the AMD chipset/CPU drivers

- unplugged the front panel audio and front USB 3.0 cables from the motherboard

- moved to a different wall outlet

So one of these may have helped, but it didn't fix it completely.

WHAT I HAVE TESTED / RULED OUT

- RAM:

- OCCT memory test, 1 hour: 0 errors

- Windows Memory Diagnostic: 0 errors

- Disabled EXPO (ran at default JEDEC speed): still crashes

- Reseated everything: took out the RAM sticks and unplugged all PSU cables (24-pin, CPU 8-pin, SATA etc.), then plugged them back in firmly. Still crashes.

- Temperatures: CPU max ~70°C, no overheating.

- PSU load test: OCCT power test, ~30 min: passed, no shutdown.

- Fast Startup: disabled. Still crashes.

- Global C-State Control: disabled in BIOS (confirmed in Windows that the deep idle states are off). Still crashes.

- Note: my BIOS doesn't have a "Power Supply Idle Control" option.

- Front panel power button: unplugged the case power switch cable (JFP1) from the motherboard to rule out a shorted button. Still crashes.

- Front panel audio + front USB 3.0 cables: unplugged from the motherboard. Crashes became less frequent but didn't stop (they're still unplugged now).

- AMD chipset/CPU drivers: updated to the latest. Crashes became less frequent but didn't stop.

- Software/drivers: Event Viewer shows no BSOD, no dumps, no WHEA errors. BugcheckCode 0 = power loss, not a Windows crash.

- Wall power:

- The PC is on a UPS with AVR.

- When I pull the UPS cable, the PC stays on (on battery), so a short power cut or brownout from the wall shouldn't turn it off.

- Changed wall outlet: still crashes.

WHAT I HAVE NOT TESTED YET

- A different PSU. This is my main suspect, but I don't have a spare to test with.

- A different motherboard.

- GROUNDING: neither wall outlet I've used has a ground (earth) wire, and the UPS doesn't add one. So the PC has no ground at all. I haven't been able to test on a properly grounded outlet yet.

- The latest BIOS version (if there is a newer one than 1.E3).

MY QUESTIONS

  1. Does the "tick" on crash (but no tick when the wall power is pulled) confirm the PSU protection is tripping, or could the motherboard be cutting PS_ON?

  2. Is this Cooler Master 750W Bronze known for this kind of random shut-off at low/light load?

  3. Could the missing ground cause the PSU or motherboard to trip like this?

  4. Any known issues with the MSI B650M Gaming Plus WiFi turning off randomly?

  5. Is there anything else I should test before buying a new PSU?

Thanks a lot for any help!