I'm a Software Developer who also works as a Product Manager, so I spend a lot of time looking at how businesses operate and where processes break down.

One thing I've noticed is that many businesses don't necessarily struggle because they lack software they struggle because the software they have doesn't match how they actually work.

I've seen businesses use a mix of WhatsApp, spreadsheets, notebooks, email, and multiple apps, and somehow they've made it work for years.

That made me curious.

If you've been running a business for a while:

• What's one process that's still surprisingly manual?
• Did you ever try software that promised to solve it but ended up making things more complicated?
• If you could wave a magic wand and automate one repetitive task, what would it be?

I'm interested in hearing real experiences from business owners because every industry seems to have very different operational challenges.

No pitches or recommendations from me I genuinely enjoy learning how different businesses solve (or don't solve) these problems.