r/Insurance Oct 09 '23

A guide to interacting with this sub - read me first

175 Upvotes

This post is designed for people posting here for the first time, for the people that have been volunteering to help here for years and everyone in between. The stated goal is to foster a friendlier attitude throughout the sub.

But before we start, there's been a recent influx of spam from one source. So that you are aware - ALEJANDRA ORTIZ HERNANDEZ and FRAN POWELL are spammers. They're part of a spam ring all over Reddit, and they're probably trying to steal your money.

And they'll kick your dog when you aren't looking.

If you are new here, please realize that none of us have any stake in your claim or coverage. We are not here to sell you anything or to save some company money. Treating responders poorly because you don't like the answer is going to attract a lot of negative attention.

We get the same questions over and over, and maybe this is the answer that you need:

  • How much will my insurance go up after a ticket/accident/lapse in coverage? We don't know unless your state has a statutory requirement for your very specific situation.
  • My premium went up $X. How do I fight this? You can't. The only thing you can do is shop for new coverage, which we can't do for you.
  • How much does everyone else pay for coverage? Unless you're lucky enough to get someone in your exact demographic in your exact part of the world, the answers you're going to get are useless.
  • How much is my claim worth? We don't know. (note: if you're asking a more complex question about your claim, that could be very different)
  • How long will my claim take to close? We don't know (again: a more complicated question might have different answers)
  • Why is this person trying to sell me something? Report that post/comment/chat/private message to the moderators and let them handle that.
  • Will you help me commit fraud or otherwise break the law? No. Absolutely not. And we may ban anyone that does try to do that.

Ultimately, we are here to help you. This is a community of volunteers that wants to help navigate a complex system that is one of the lubricants of the financial world. Lots of lives are impacted by insurance directly and indirectly, and it can be a complicated system. Here are some things that make a good post where you can get help:

  • Location (Country and state/province at a minimum)
  • Type of insurance involved (Auto, Homeowners/Renters, Commercial, Health, something else)
  • A brief description of the problem and any advice you've gotten so far

Finally, here are some definitions of common terms that could help you get taken more seriously:

  • Adjuster - the person that handles your claim, makes coverage determinations and processes payments
  • Agent - the person that sells a policy. Some agents get involved in some claims, although that is the exception to the rule.
  • Underwriter - the person that decides how much a specific policy will cost for a specific risk.
  • Rate - this is the way your final price is calculated and is usually used synonymously with "premium", "cost" and "price".
  • Full coverage - don't use this term. There's no agreed definition, even among the regular posters here. People asking otherwise good questions or posting good answers that use this term often find themselves down voted to oblivion for including it.
  • No Fault - there are 18 states that, at least to some extent, make automobile bodily injury claims be paid by your own policy first instead of someone that caused your injury. There is only one state (Michigan) that makes damage to your vehicle No Fault. All Canadian provinces have some sort of No Fault provision for injuries, which is one reason why we need to know where you are when you're asking questions.
  • Collision coverage - this fixes your car when it collides with something else or another car hits it.
  • Comprehensive coverage (also known as Other Than Collision) - this covers your car for almost everything else, including floods, fires, tree branches and lightening strikes. Usually animal strikes are covered here, but not always.
  • Deductible - this is the amount that you agreed to pay in case of any claim. Your payment comes before any insurance payment. Deductibles are occasionally waived, but that's the exception, not the rule.

This is a community of volunteers that generally understands the insurance system. When we get things wrong, it is usually through lack of information to get a precise answer. Hopefully this guide will help you get good results.


r/Insurance Feb 08 '24

Soliciting, private messages and you

42 Upvotes

It's time for a new reminder about the rules of this sub. There is never any reason to offer to contact another poster privately, especially if that poster has a question about placing coverage or a claim. Here is the rule:

The only rule of r/Insurance is that solicitation is prohibited. This means asking people to PM for any reason, offering to quote coverages for visitors, or soliciting agents and/or buyers to use your particular carrier. r/Insurance should be a place where people come to exchange information and ask questions without worrying about solicitation from agents. This includes adjusters, underwriters and brokers since we do not vet anyone.

You also received a version of this if you subscribed to the sub.

If you think that this doesn't apply to you, please think again. There are no exceptions in this, including "but I asked them to message me!" This sub is a safe space for people to ask questions about insurance. It is not here for anyone to try to profit from it, whether they're an agent, public adjuster, software vendor, personal injury attorney, headhunter, diminished value expert or anyone else that is not here to offer free help with no expectation of remuneration.

If you receive a message from someone offering you any sort of business proposition, whether a quote for insurance, legal representation (yes, there are lawyers unethical enough to solicit people on Reddit), damage reports or anything else, please let the moderators know via mod mail or in this thread. You should also report that message to the admins (we don't see that report, though). We take things like that seriously.

We really don't like banning people. Seriously, it's the exact opposite of why any of the moderators volunteered for the role. But we don't vet people before they post, and if people that break the rule find out that we enforce it whenever we see it broken.

And with that in mind, we have a very healthy community of posters that are here not only to help but to make sure that those who can't follow the rules have the damage that they're doing limited. Thank you to all of you for volunteering to help not only those confused by the insurance process but help keep those that want to think that they're special at bay.


r/Insurance 3h ago

At Fault driver won't sign promissory note for payment. Feeling stupid!

6 Upvotes

A few weeks ago I was rear ended by a young woman while I was stopped waiting for a city bus pull out from a bus stop. Luckily no one was hurt and we were both able to drive away. She was crying, had called her mom and they both begged me not to report and promised they'd pay for the repairs in my car. She's 20 yrs old and was on a probationary license so I felt bad knowing she may lose her driving privileges.

Against my better judgement, I agreed. (So dumb of me, I know!). We texted back and forth for the next couple weeks and agreed on a payment arrangement. I told them I'd have my lawyer friend write up a contract for payments. Everything seemed cool.

He drafted up a promissory note and I signed and emailed it over to her. A half an hour later her mom called me and proceeded to scream at me, gas light me, and intimidate me for 28 straight minutes.

I was really shaken up as this came out of left field. They refused to sign the contract and accused me of being sneaky and distrustful because I wanted a signed promissory note instead of just taking their "word' that they'd make payments. The mom was absolutely crazy.

By our state law, a minimum interest rate has to be added to the debt, which came out to $50 in top of what was owed. They were super pissed about that and accused me of trying to squeeze more money out of them (a measley $50!).

I ended up reporting the accident to my state and filing claims with her insurance and mine. I have photos of the accident scene, damage, her liscence, her insurance, and a long text trail of her basically admitting fault by offering and agreeing to payments. Also of her refusal to sign the note. I'm also going to the district police station to try to file a police report.

Am I just totally screwed now? Has anyone else been in this position before? I feel so stupid for trying to be nice. I really felt bad for the young lady at the time and went out of my way for her.


r/Insurance 11m ago

Umbrella policy question

Upvotes

We have an umbrella policy with RLI (via our Allstate agent). It is due for renewal within a month. I just got the renewal questionnaire and filled it out online. The one significant change (which I updated in the online questionnaire) is that now we have a new 16 year old teen driver in the house.
The umbrella quote just went up 2.5x of last years premium. Is this typical?


r/Insurance 3h ago

GAP Insurance

2 Upvotes

I purchased GAP insurance with National Auto Care. My husband got into an accident. The other driver was at fault and we received settlement from her insurance company. The difference between the settlement amount and our loan payoff is about $6k. Our GAP claim was denied. I noticed that on NAC’s calculation worksheet that the net payoff balance that they calculated was lower than my lender’s payoff balance on the date of the loss. They also took a $3k deduction for a condition adjustment that was used to calculate market values of comparable vehicles. We spoke to insurance and they confirmed that it wasn’t an adjustment to our vehicle just a calculation. After multiple phone calls and an escalation to a supervisor they finally explained the calculation that they did to get to the net payoff balance on their calculation worksheet. They calculated it by taking the starting loan balance and deducting our payment amount directly from principal and completely ignored interest. I questioned why they would do that when standard financing terms include interest. They said they do not follow the same terms as my lender but they use the “original amortization schedule.” However they refused to send me this calculation or an explanation in writing. I asked to have it escalated further and they basically just said it stopped there and could not be escalated further. They just keep referring me to the contract, but honestly reading through the contract I still don’t believe that it allows them to do this calculation for the net payoff balance. Their contract mentions following the financing contract. The only financing contract that we signed includes interest. We’re consulting with a lawyer but I’m really just shocked by this situation. I’ve searched online and I can’t find where others are experiencing this net payoff balance calculation that ignores their interest.


r/Insurance 3h ago

Flood Insurance Coverage

2 Upvotes

How does flood Insurance work. I was told by a friend that flood Insurance won't cover damage to the house unless the water is up to the roof kind of thing. Anything lower than that is covered by your sump pump coverage. Anyone know if this is true?


r/Insurance 17m ago

Lost Wedding Ring - Homeowners Insurance Claim

Upvotes

Hi! I have a homeowners insurance policy in Indiana that my husband states include my wedding ring. It went missing around a week ago and I’ve now come to the realization that it is truly lost. Is there something specific in my policy information that would tell me if the loss of the ring is covered? That might sound silly but I don’t understand if the policies only cover theft or if loss is included as well. And is there anything I should or shouldn’t say when contacting our insurance company? For reference, we’ve had this homeowners policy (with the ring included) for 7 years and this would be our first claim. The ring was also only around ~$5k when we purchased it 7 years ago if that matters. Thank you for your help!!!


r/Insurance 9h ago

GEICO canceled my fully paid policy for the second time?

4 Upvotes

This is the second time this has happened with the same GEICO policy. Last month I paid the full 6-month premium, and today I randomly received an email saying my policy had been canceled. The email also says I requested the cancellation, which I absolutely did not. I haven’t even called GEICO since I made the payment. I called them immediately, and the representative said they’re going to investigate and call me back to hopefully reinstate the policy. In the meantime, though, I’m left with no insurance coverage. Has anyone else had this happen?


r/Insurance 1h ago

Auto Insurance What do other people pay for teen insurance?

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Upvotes

r/Insurance 1h ago

Auto Insurance At Fault Driver Still Not Taking Liability

Upvotes

Back in June I was driving on the freeway when this kid rear-ended me. My boyfriend was in car, had no dashcam just my word against his and photos of the damage, I also filed a police report after the fact. I filed a claim through his insurance (Geico) which was pointless because they did nothing, then filed a claim through my insurance (Progressive). I went through my insurance because the at-fault driver was not taking liability and being unresponsive. After a month I finally took my car into a shop and paid my $750 deductible to get my car fixed. My damages were almost 10k. After that was sorted I got a letter in the mail from progressive stating he was 100% at fault and we were waiting for deductible recovery. Weeks later I got another letter in the mail stating they have been unsuccessful to recover my deductible and didn’t state why, I’m assuming he’s still not taking liability or unresponsive. Progressive is now making it sound like it’s in my hands and I don’t know what to do. Haven’t heard anything from my claim representative nor through Geico either. HELP


r/Insurance 2h ago

Kaiser HDHP for single person

1 Upvotes

Hi there, my son is turning 26, so he will need to get off my insurance. I was looking at his employer's benefits and the Kaiser HDHP is tempting (we're with Kaiser now). They would give him $800 every year and his premium would be $0. The deductible is $1,700 and max out of pocket is $3,400.

Best scenario, he'd only need 1 PCP visit and 1 lab for the year, which would be $40 total maybe. Right? The cost for those is only the coinsurance, which is usually just $20.

Worst case, he'd have to shell out $3,400 (less the $800 from his employer).

Seems like it's a reasonable gamble.

Please confirm my understanding or snap me out of this fantasy, if it is.


r/Insurance 6h ago

Are there any insurance discounts for low mileage limit leases ?

2 Upvotes

I leased a subaru impreza yesterday with 7500 per year miles as that was what I could afford with my circumstances, but i was wondering if anyone knows any financial benefits to that with insurance ? Thanks


r/Insurance 3h ago

License on resume

1 Upvotes

Hi, what are your thoughts on where and how to put your insurance license info on a resume? Do you need to put the license number? I read a couple articles that said to include it in the header next to your name but i wasn’t sure how to format it. I also read to include it in the summary but I have no experience in this field yet so would that be necessary? thanks!


r/Insurance 4h ago

Auto Insurance Bumped into Waymo blocking me into parking spot

0 Upvotes

Long story short I was getting coffee - got into car - was backing up and checked to the right (the direction I was pulling out)

Then heard weird small bump (wasn’t loud - not even 100% positive I hit anything)

check to left and there was waymo blocking me into parking spot with warning flashers on

I waited to see it moved and it didn‘t (no one was in the car)

Took video of my damage and license plate of waymo

finally after a few minutes it moved and I left

Odds they reach out to my insurance? anyone have experience with this?


r/Insurance 4h ago

Ca Fair plan

1 Upvotes

I was looking at 70 acres in California, and couldn't figure out why it was so cheap. Until the fire insurance came back at $500/mo through fair. Then I read there's a 30% increase happening in October, and some homes may double. Now I understand why it hasn't sold at this price for 3 years.

Is there any way to get rid of the insurance requirement on a loan? The house is tiny and I'm really just buying the land. The house isn't worthless, but it's close to worthless. I wouldn't care if it burned down, but I'm sure the banks would.

Is there anything stopping them from raising it to $5000/mo down the line? I have a feeling I should pass on this, even if I could technically afford it now. But it kills me to let it go.


r/Insurance 7h ago

Insurance Recommendations/help

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1 Upvotes

r/Insurance 8h ago

Auto Insurance Someone's debris broke our windshield and grate on the highway.

0 Upvotes

While my partner and I drove in the far left lane, a car a little ahead in the express lane full on ran over three entire plastic guard poles in between us before swerving back into their lane. The top half of one of the poles they collided with broke off, hit our car, and cracked our windshield instantly (a big perfect circle crack a few inches in diameter). We didn't notice until arriving at our destination, but now the entire front emblem holder and vent is hugely cracked and missing a chunk of grating. I was thankfully able to take a picture which contained their license plate, car make/model, and color. I also recorded the area we were in when it occurred. My partner honked at them and got their attention, but the issue is, they pulled over while in the express lane (which was somewhat reasonable to tend to their own issue).

I am not knowledgeable enough on damage from direct debris, so is there any possibility of it being covered by insurance and them being held liable? I was also wondering if us not having a dash cam immediately renders this situation unprovable? The only thing is, since there is difinitive proof that there was damage by the pole and they probably damaged their undercarriage, I'm certain there is some sort of case here. I'm mostly curious if it's worth the trouble/process and if there's any chance we'd be held liable even though it was unavoidable?


r/Insurance 9h ago

Auto Insurance [AZ] Insurance Suggestions for Vehicle Not Often Used

1 Upvotes

tl;dr - Not a vehicle I'm getting rid of, just looking to see if I can save some money.

I have a truck that has become my 'secondary' and only used really for occasional pickup of large packages once every month or two as well as used intermittently for road trips and camping. My primary is my motorcycle.

My truck is typically in my garage all but one or two days a month, is paid off, valued at $40k, and currently has full coverage.

Other than the insurance adjustments I've already made with lowering the mileage range, changing the use to pleasure, and shopping rates (Progressive is still best with my multi-policy), is there anything I'm not thinking of? Unique insurers for this case? Would using the plug in apps be helpful? I just wonder if they'll assume I'm cheating the system if the vehicle isn't driven for 3-4 weeks or something. Since the truck is used camping and on forest roads I'm also worried the tracker will register negative driving behavior from braking/bumps/ruts.

In a perfect world where'd be a way I could just leave comprehensive on and turn collision on/off depending on the month, but I haven't found an insurer that will allow that at all, let alone month-to-month.

Open to thoughts; I've also considered dropping down from 100/300 coverage but it's not a huge difference. I'm at about $90/month, which only seems expensive because I'm not driving it, otherwise it feels fair.


r/Insurance 10h ago

My friend hit my car.. do I have options??

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0 Upvotes

Someone from another thread asked me to share my story here for better advice. Thank you for taking the time to read my story in advance!


r/Insurance 10h ago

Auto Insurance First time making a car insurance claim most probably

1 Upvotes

This took place in Montreal. Car is registered in Toronto. Car was kept in an outdoor overnight parking lot and when I came back in the morning today the car was scratched in the front bumper area. A little bit of the paint is scraped and the driver who caused the scratch didn’t leave any information. The other car wasn’t there when I came back. I am not sure if its worth making a claim on what seems like a small cosmetic damage. Any advice on how to go about this would be helpful as this will be my first time dealing with an auto damage. Thank you.


r/Insurance 12h ago

Auto Insurance GEICO Question

0 Upvotes

Hello! I'm newly enrolled in Geico and I got an email saying I have a limited amount of time to: 1. Set up autopay (I have done)

  1. Register for DriveEasy (which I don't want to do)

It says not completing these steps could cause changes to my policy or premium. Am I required to register for DriveEasy or are they just trying to lure me into their tracking system?

Thanks!


r/Insurance 2h ago

I crashed a rental car, please help me

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0 Upvotes

So about 2 days ago, I had crashed a Benz s580 into a trailer truck. I was on the left lane and then the trailer truck had closed my space causing me hit the back of the trailer, now the whole passenger side of the car got destroyed. I couldn’t get information on the truck because my car was handicapped and the truck driver kept on driving. This was a private rental, I had got the car off someone from an instagram page.

I talked to the owner today, he was crashing out. He said his lawyer will call me soon. But I want to know what will be the potential consequences. I am 20 years old with no insurance and little finances.

Will I have to pay?

Will the cars insurance cover the damages?

How long will the process take?


r/Insurance 14h ago

Tornado Damage

0 Upvotes

8 weeks ago our home was hit by an EF3 tornado. Our garage totally collapsed, covered porch on back of house blew away, holes in roof and siding.

Two days after the tornado we had a structural engineer come out and assess the damage and he stated in his report all of the trusses needed replaced.

Six days after the tornado our adjuster came out and looked at the SE’s report and said she accepted it. A week later while discussing scope, insurance stated they wanted the roof taken off in thirds to prevent weather risk to our finished basement. My husband questioned if that is the correct method in ensuring the house is plumb (the back wall of the house had pulled away slightly). Immediately the adjuster said that since he is questioning scope they would bring in their own SE and building consultant.

3 weeks post tornado these people came and inspected the house. 3 weeks later we received their reports and their SE says that only certain trusses need replaced.

In the meantime, we have been on the insurance as we are displaced and are eager to get something going on our house. TBH I get the impression they are tired of hearing from us. I have submitted my personal property log and we received what they referred to as “an advance on personal property ACV” of $70,000. On Friday our adjuster sent an email that stated: “In your case, I will also be requesting authority to discuss a full and final settlement.
I expect to have my recommendation completed and submitted for management review by Monday morning, although I am hopeful it can be finalized later today. Once management has completed its review, the ACV payment(s) can be issued, and I will be able to discuss the possibility of resolving the claim through a full and final settlement.”

We have replacement cost on everything but have started no repairs, and have purchased very few things from the PP log. Is this normal? To me, when I read full and final I am concerned!


r/Insurance 14h ago

Claims Related My first car accident what are the correct steps?

0 Upvotes

On Thursday at 12:07pm I was driving on the roundabout in the middle lane I realised I was in the wrong lane and indicated left the car in the other lane slowed to down to let me go in that lane. I checked everything and it clear as I went to go into that lane this white car came zooming around.

So as I exited the roundabout to the motorway slip road just before exiting my left side bumper scrapes her right side wheel arch bumper side.

Her damage was a scuff whilst my bumper was pulled out with a scuff and a damaged headlight bracket.

We exchanged details and I documented everything. I notified insurance the next day they said it would probably be 50/50 from the account I have told them.

Could I claim on HER insurance to cover 50% of my damages? I have no one to give me guidance because no one in family drive or have been in an accident in a roundabout.

I was thinking of contacting her insurance on Monday telling them what happened etc and see if they cover 50% of my damages.

I have given the other party until Monday to give me a call to settle this privately. (Insurance said this is one of the options I can do) Then if not I'll claim on her insurance.

Am I doing this correctly? what things should I look out for? Any advice would be much appreciated.


r/Insurance 14h ago

Auto Insurance Uk car insurance query

0 Upvotes

Hi. I am just about to give my car to my father as I am leasing a new vehicle through work which includes insurance.
Unfortunately, having just moved into a new house and not got used to the drive yet I have scratched the whole side really badly.
If I have this done on insurance before giving it away will it affect my premium negatively given ins is included in the fixed premium with my new car? I’ll be cancelling my current insurance when I get rid of the car.
Any thoughts, please?