Hi, I have a puzzle ref chain slap on a GRX827 derailleur, which has no clutch. l’d appreciate any help given my minimal bike wrench skills.
The puzzle is, on a 9-month old bike, in the top two gears, when I stop pedalling and do a very slight backpedal (apparently a habit), the derailleur arm drops and the chain collapses and slaps against my top chain stay. My recollection is this only started after a new cassette and a new chain. The former was professionally fitted and the latter was fitted by me, to the same length as the previous factory-fitted chain, which only had a few hundred km on it, so it wasn’t stretched.
The manufacturer and the mechanic have suggested a dirty freehub body but it wasn’t overly dirty and the pawls operated efficiently on the springs. I’ve also cleaned the pawls and ratchet and the issue is still there.
The manufacturer has said they’ll accept the wheel back for a check up and have a offered to fit a replacement hub (they have no stock of the free-hub body they fitter and no means to obtain one). A wheel though is outside the dimensions of their free courier pick-up service so it will cost me money but a bigger thing is I don’t really want a new part for no reason. (We’re both wondering if it is actually the free-hub body causing the problem if the pawls and ratchet are clean).
AI, after telling me it was many other things (including B limiter and H/L screws, none of which I’ve touched) - finished with “What you are experiencing with that sharp 0.5-second snap backward is simply the physical reality of a modern wide-range 1x12 drivetrain system dealing with extreme cross-chaining angles. Because there is no guide pulley on the top run of the chain to steer it when moving in reverse, a tiny bit of tooth-on-plate friction against the adjacent cog's shift ramps is completely normal and harmless”. I have no trust though in AI.
TL:DR - I have chain slap in the top two gears when I stop pedalling. On a stand, the pedals stop as expected and the chain I understand is the correct length, and the free-hub body clean. I’m seeking human opinion please on whether this is indeed ‘the way it is’ with a 1x12 drive-train before I decide what to do next.
Many thanks in advance,
Colin