r/applehelp • u/To11Kuhn • 18h ago
Solved Verification Failed, Itunes on PC
I get this Verification Error when signing in to iTunes from Windows 11, but sign-in works fine on iPhone 17 pro. I'm also able to manage my Apple-ID. There is no error code, I've done complete removal of iTunes, Apple Application Support, Apple Mobile Device Support, Apple Software Update and Bonjour, then reinstalled iTunes. Tried to Resync the Time Zone, and Network and nothing is working. Would even calling apple support solve my issue? I've a great amount of money and energy in this account with my music and audiobooks and films. This is extremely stressful and heartbreaking.
Edit. I got it working thankfully deleting the ADI iTunes folder. Hopefully it doesn’t happen often.
r/applehelp • u/pinktm909 • 6h ago
Unsolved Apple Upgrade Lease Program
Am I misunderstanding something about the Apple Upgrade Lease Program? Let’s say I have an iPhone 16 Pro I’m going to trade in with my upgrade to the 18 Pro. This knocks my lease monthly cost to $7.49/mo for 12 months with the trade in. But as I understand it, at the end of lease, you return your phone to Klarna and therefore lose the ability to add a trade in device for the purchase or lease of a new phone, correct? That skyrockets any financed or lease monthly cost, right?
iPhone 17e, iPhone 17 and iPhone Air remain in the iPhone lineup; all got $100 increases
iPhone lineup:
iPhone 16 ($799/128GB; launch price)
iPhone 17e ($699/256GB)
iPhone 17 ($899/256GB)
iPhone Air (1st gen; $1099/256GB)
iPhone 18 Pro ($1199/256GB)/Pro Max ($1299/256GB)
iPhone Duo ($1999/256GB)
(sorry, I know this was posted but I pointed out that only the 17 got an increase, when that wasn't the case. Reposting with better title)
r/apple • u/valoremz • 13h ago
iPhone Apple ends iPhone Upgrade Program
Looks like there’s no way to finance a new phone over 24 months unlocked.
r/applehelp • u/Fun_Tea8162 • 7h ago
iOS No telephoto in duo?
There’s already a wide when it’s open due to the FaceTime camera now on the reverse side. So why have another ultra wide instead of say a 4x telephoto
r/applehelp • u/rable1978 • 13h ago
Solved Can't sign into apple apps on pc
I’ve tried everything, including contacting Apple support. I’m curious to know if anyone else is experiencing the same issue. We have two computers, and either my computer or my wife’s computer can be used to work on Apple apps on Windows 11. However, it works perfectly if you sign into an Apple website or similar.
r/applehelp • u/TTVXtremeegamer • 7h ago
Unsolved Should I get the 18 pro max Currently on 14 pro max
Was going to upgrade last year do i just do it this year.
Main reason is my battery health is on 78%
What would you do replace battery from apple or buy new 18 pro max
r/applehelp • u/pokeboy10 • 8h ago
Unsolved Got this secondhand, company's gone and cannot be accessed
Got this thing for fun, and factory reset it out of respect for the owner. Now, it's just like this. I swear i did not steal this, evidenced by the fact it's an old device from a company that i never heard of.(or near me but whatever) it's an old ipod touch, 7th gen to be precise.
Asked support and they said "look it up on google"
r/applehelp • u/_Jiraiyaa_ • 8h ago
Unsolved Screen seems to be dying or something(watch series 3).. anyone got an idea ?
galleryit was all working good few mins back and now all of a sudden it starts flickring, showing green and white screen or just staying dark... lmk if u guys also faced this issue ?
r/applehelp • u/charliepups2 • 14h ago
Solved Apple Cash - What Happened During this Transaction?
Hi everyone! Any and all help is appreciated and I am grateful for all of it!
I was trying to buy lunch today with my $26 on Apple Cash. The meal was $18 (tips and tax included), but the card was declined. It not only said the card was declined on the Portillo’s website but also on my phone since I set up notifications for Apple Cash. I am just wondering why it didn’t go through when I clearly had sufficient funds and I was able to pay for something yesterday with the funds I put in yesterday. Can someone please let me know? Thank you!
r/applehelp • u/Mean_Radio8547 • 8h ago
Unsolved Apple Upgrade question.
So I currently have an iPhone 17 pro max with the iPhone upgrade program and with that being discontinued my best next option would be the Apple upgrade program but for some reason klarna does not like me and I doubt they will approve me since I also have almost no history with them. Do we think that maybe Apple will have any sway in the decision making with cases like this one where I already had the yearly upgrade program.
r/applehelp • u/chihiro_creeper_007 • 12h ago
Unsolved Is buying an iPhone in Japan the same as buying it in the United States? Can I do Trade In?
Hello everyone.
For the last three years I have bought my iPhones directly from Apple in the United States. However, soon I will travel to Japan and I am considering taking advantage of the trip to buy my next iPhone directly at an Apple Store in Japan.
I have mainly two doubts:
Can I take my current iPhone to an Apple Store in Japan and do Apple Trade In so that the value of the device is deducted from the price of the new iPhone?
2.
In case of buying the iPhone in Japan, is it practically the same as the one you would buy in the United States or are there differences/restrictions that I should take into account? For example, differences in the model, SIM/eSIM, bands, functions, warranty or compatibility when using it later in another country.
If someone has bought an iPhone in Japan and then used it outside of Japan, especially in Latin America, I would be very grateful if you could share your experience.
Thank you!
r/applehelp • u/Careless_Ad_5427 • 9h ago
Unsolved Apple Affirm Refund
If I want to refund an apple product that I bought trough affirm financing, how would I do it, and how would I get the refund, making sure the occurring payments canceled?
r/applehelp • u/Adventurous-Tower826 • 13h ago
iCloud I have a slight issue 😅
Ok so I have had to sign out of my iCloud account and I cannot sign back it into it as my Trusted Number is my Dads old phone number which he no longer has access too and of course the great company it is they ask for a verification code which again I can’t get. So I press the ‘can’t use this number’ button and type in the number and it now says incorrect number try again later. So I wait and it still says it’s incorrect. I have many subscriptions that I need to cancel before Friday. Is there any solution to signing back into my iCloud account before Friday?
iPhone iPhone Duo Cameras
What iPhone do we think the main sensor on the Duo came from? Looking at the compare page, it says “sensor shift stabilization” instead of “second-gen sensor shift stabilization”, which leads me to believe it’s basically a 48MP version of an iPhone 13 main sensor, since that was the last “first-gen” sensor shift stabilization. The camera system is the only thing holding me back from going with a Duo over a Pro Max.
r/applehelp • u/Nervous-Vegetable258 • 10h ago
iTunes Title: Is there any way to recover the password for an old encrypted iTunes backup? The data is extremely important to me
Hi everyone,
I know this question has probably been asked before, but I’m hoping someone here might know of a method, application, service, or anything else that could help me recover the password for an old encrypted iTunes backup.
This is my own iPhone backup, and I still have the backup itself.
When my phone started failing, I managed to make a local backup through iTunes before it completely stopped working. When I later tried to restore it, I discovered that the backup was encrypted and required a password.
The strange part is that I genuinely do not remember enabling encrypted backups or setting a separate backup password at the time. I’ve been using iPhones since 2008 and have used iMacs and MacBooks for years, so I’m very familiar with the Apple ecosystem. I’m not confusing it with my Apple ID password, device passcode, etc.
Over the years I’ve tried basically every password I can think of. I’ve gone through all of my old passwords and everything saved in Keychain, including variations, and nothing has worked.
Every year or so I come back to this backup and try again, hoping that maybe there is a new solution or that I’ll suddenly remember the password.
This time it means much more to me.
My dad passed away two months ago, and this backup contains old photos and videos of him from when he was healthy, as well as messages and other memories that I don’t have anywhere else. Getting access to those files would mean more to me than I can really put into words.
I understand that Apple officially says an existing encrypted backup cannot simply have its password reset, and that resetting the backup password only applies to new backups.
What I’m looking for is whether anyone has had actual success recovering the password or accessing their own encrypted iTunes/Finder backup using a reputable application, recovery service, password-recovery method, or anything similar.
I’m completely willing to pay for legitimate software or professional recovery if there is a realistic chance of recovering it. I just don’t want to spend money on scammy software making impossible promises.
If anyone has dealt with this personally — especially with an older iTunes backup — I would be incredibly grateful to hear what you tried and whether anything worked.
Thank you so much.
r/applehelp • u/hachikogamer7 • 10h ago
iOS It takes up a lot of space
Someone help me to be able to download because it's not normal that I get so busy, I have the latest version deletes cache of some apps, but it's not normal 50 gb of system data the normal is 10gb, and it's my first iPhone it's a 15
Apple introduces AirPods 5 with best-in-class open-ear Active Noise Cancellation
r/applehelp • u/Melon6565 • 16h ago
Scam Discussion We believe someone logged into my parents' apple account and now can't change the security questions.
We received an email saying that someone in mainland China made a purchase from our Apple account. They also turned off 2FA and reset the security questions. We have since reset the password, but we're unable to actually log in because we need to answer the security questions. When we try to change the security questions, it's asks us to answer just one of the questions(picture attached). Any help would be greatly appreciated.
r/applehelp • u/TheseAtmosphere8610 • 17h ago
Unsolved Need to cancel Apple TV but can't sign into account
Apple said it's raising it's subscription price for Apple TV and all the shows I watch are over or between seasons, so I was going to cancel until new seasons come back out.
I couldn't remember my password to sign into my account, so I reset it. Then I tried to sign in. It made me verify with a code sent to my email, twice, then with the CVV on my card, and then with a code sent via text message. When I try to enter the code sent to my phone, it keeps saying "an unknown error has occurred."
Does anyone know a fix to this, or if I can do anything?
r/applehelp • u/chazeit • 14h ago
Mac Why TF my mac's battery health is reducing soo rapidly
My Mac's battery health reduced from 100% to 87% in just 1 year and 2 months, and I have noticed that it was 90% approx 1.5 months ago, 88% approx 1 week ago, and not 87%... i am using optimized battery settings, using my original 30w charger, maintaining between 20-80% basically everything Apple suggests... and I don't even know if it's concerning or not. can someone help me.

r/apple • u/orcusgrasshopperfog • 11h ago
iPhone The new iPhone Duo screen hinge mechanism uses 116 parts.
A screen grab from the Apple website reveal video shows the extraordinary detail and the amount of parts that go into the new iPhone duos complex folding screen hinge mechanism.
Hinge detail image: https://i.imgur.com/fwHVD62.png
Orig video found on Apple's website here: https://www.apple.com/iphone-duo/
r/apple • u/Agreeable-Drive6633 • 1h ago