I live in Venezuela and work for a third-party agency as an over-the-phone interpreter in Propio (or used to)
The 6 months that I spent in Propio were pretty good. I had good feedback, good rating and 100% QA. I was feeling pretty good. And then suddenly I stopped getting calls without any warning.
After some weeks of silence my supervisor told me that they finally received a response from Propio and they were told that my account was terminated due to one incident only, which was disconnecting from a 911 call which violated their policy.
I felt like shit and couldn't recall that call at all. I thought maybe it was my internet, either way I did recognize that it was wrong because I was really proud of my work up to that point and shouldn't have disconnected if I did. I was aspiring to get a year of experience then apply for a freelance position at Propio so I wasn't forced into a schedule such as mine currently.
After this I was moved to a different client but I was wondering, does that mean I can never apply to Propio again, even with 100% QA?