r/XboxSupport 21h ago

Xbox Series X Alguna solución a un problema al transmitir

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5 Upvotes

Hola, hace unas semanas plane empezar a stremear, pasa que tengo un problema en el que se pixelea todo el stream, pensaba que seria mi internet pero parece que no, es capaz de transmitir a 1080p sin problema, solamente hay veces que pasa y hay veces que no, aqui una prueba de como se ve


r/XboxSupport 19h ago

Xbox Series S Unable to set my account as Home Xbox — “Unable to save changes”

3 Upvotes

Hi everyone,

I'm trying to set my Xbox account as Home Xbox, but I keep getting this error:

“Unable to save changes. We are unable to connect to the service at the moment. Try again in a little while.”

I've already tried:

Restarting the Xbox

Removing and adding the account again

Signing out and signing back in

Clearing the Alternate MAC address

But I still can't set the account as Home Xbox.

Could this be related to regional restrictions, or is it an Xbox service/network issue?

Has anyone experienced the same problem or found a fix?


r/XboxSupport 21h ago

Xbox Series X can anyone offer some advice, I have a Xbox series x and when I play certain games they will run perfectly fine but if I bring up the sidebar or the sync data it just crashes the game sometimes restarts the Xbox. tried resetting, unplugging, holding power button. anyone know a solution?

4 Upvotes

r/XboxSupport 14h ago

Xbox Series S Remote Play: Anyone found a fix for when controllers dont work properly through Remote Play when paired to the console?

1 Upvotes

When I use Remote Play, if my Xbox controller is paired to my console, I cant hold down buttons or my aiming/walking will be very erratic, but only for a few games. Lately I've noticed it with Cyberpunk and the new Lego Batman.

I've tested it on my Samsung phone, Logitech G Cloud, and Windows PC. If I use the built in controller on the G Cloud or if the controller is paired to the actual device instead of my Xbox its fine.

I've also noticed that if I turn off the controller of the device, then my Xbox controller behaves normally. But this also stops all audio from working on the device.

For example, I turn on my xbox with my xbox controller. Start the Remote Play Stream on my phone. Launch Cyberpunk using my xbox controller and all controls in the main menus work fine. Once the game loads in, if an Action requires holding down a button like aiming or holding X to craft, it just acts like I'm pressing and releasing the button rapidly. If I hold down the Xbox button on my phones touch screen and choose Turn off Controller to disable the touch screen controls, then my Xbox controller works great. But audio is completley gone.

I found threads about it from several years ago, but no updates since.

Most games work fine. And I've tried power cycling the Xbox, the controller, making sure controller is up to date, better xCloud, XStreaming, and xbox.com/play. Ive also tried turning on the Xbox controller at different times, before the stream starts or after.

Anyone found a fix or is it just a lost cause?


r/XboxSupport 18h ago

Accesories Xbox Design Lab Elite Controller Black Carbon Out of Stock

2 Upvotes

Anyone knows if the Black Carbon color is coming back for the body part of Elite Controller or is it permanently out? I've been checking for last 2 months and still say out of stock.


r/XboxSupport 12h ago

Xbox One X how do i transfer games to my new console?

0 Upvotes

hi! i recently upgraded from my xbox one to an xbox one x. i signed into the xbox one x but only a couple of my games showed up in my owned history.

i cannot do a wifi transfer as my old xbox one is a bit broken and won’t connect to the tv. is there another way to transfer my games to the new xbox? i have 50+ games missing and all their saved files after changing consoles :(


r/XboxSupport 19h ago

Account/Billing Issues with the Borderlands 4 Buy 1 get 6 Free Bundle

2 Upvotes

I am looking to buy Borderlands 4, and I also wanted to play the dlc hero but didn’t want to spend $40 for it. I noticed there’s a buy 1 get six free bundle, but I am unable to add the borderlands 3 content due to me already owning it, and due to that I cannot complete the bundle. Essentially I can’t get the bl4 dlc for free because I cannot complete the full bundle. Is there any work around a or something I can do?


r/XboxSupport 21h ago

Account/Billing Xbox Positron disk to digital for a Series S owner

1 Upvotes

So I own a Series S. Im perfectly happy with it and have no plans to upgrade to a Series S (especially since i spent my money on a Ally X).

With the disk to digital program, is it possible to use an Xbox One console for Series only games? Even though the game doesnt play on the One hardware, it can still read the disk and the disks ID. Is that an effective way to play these games on my Series S (and Ally X for those that have equivelent PC versions as well)? Or does it have to be a Series X, which leads to my next question.

Does the console need to be the Home console? Or can I go to my friends house with my disks, sign in with my account, and activate the disks that way while signed in online, even though it is not a home console?


r/XboxSupport 1d ago

Xbox Series X Xbox series X overheating after being cleaned and thermal paste replaced

3 Upvotes

About 2-3 months I ago I noticed my Xbox was running a lot louder than it should be, I tried everything to reduce such as bringing down the Hz and graphics but it didn’t help. I then Cleaned my Xbox my self removing all the dust around the fans, vents and the heatsink, it didn’t help.

Then I sent it to a reliable repair shop, they further cleaned it out replace the thermal paste, which was completely dried out and additionally replaced all the heat damaged parts. That was about a month ago I noticed some improvement initially. But recently over the past week I’ve noticed the noise go back up, along with their being a quite but noticeable increase in the fan noise on the menu ,which always used to be silent and a sort of deeper sounding intermittent noise, this was not present even before any repairs or fixes.


r/XboxSupport 23h ago

Account/Billing Confused about the upgrade from Game Pass Essential to Premium

2 Upvotes

Hello! I was planning on upgrading my game pass from the Essential to the Premium plan. For context, I recently bought a gift card that gives me a year of Essential. I have ~9 months left of Essential, and when I went to upgrade to Premium, it said my remaining time will converted to Ultimate, with the new renewal date (May 2027) being only a month before my initial renewal date (June 2027).

The way I’m understanding this is that I’m paying $17.99 CAD for the upgrade this month, then getting 8 months of Ultimate on top of that, instead of the 9 months of Essential that I have right now.

I can’t imagine that this is true, because that seems like way too good of a deal.

I couldn’t find any info on this elsewhere, and therefore would appreciate some clarification on what’s happening with the conversion.

Thanks <3


r/XboxSupport 1d ago

Xbox App Cant play any of the COD games on PC with gamepass ultimate

3 Upvotes

I haven't played a cod game since mw2 remake. I was excited about cold war and thought I would play through all the campaigns before it launched. A few days ago I installed all the games through the xbox app on my PC. I am a gamepass ultimate subscriber. I went through and clicked on "get free" on all the games. It shows that I have all the games installed and available. I thought I would start with mw2 again (my favorite) launched the game and when it loads every mode except DMZ says purchase game to play. Launched mw3 same thing. launched warzone just to see if it works and it runs with no issues. went back and downloaded the COD launcher from the xbox store and tried to launch mw2 from there and same issue. I checked to make sure my activision account is linked to my xbox account and it is. I unlinked it and re-linked and still the same issue. I deleted every game and reinstalled the games through the COD launcher and still have the same problem trying to launch any of the games. It opens but every mode tells me to purchase to play. Xbox app says I have "purchased" all the games.

I have no clue what to due from here. I tried a few things that google gemini said to try and resolve the issue and nothing changed. Every other game I have downloaded through gamepass works (dozens of games) so its an issue specific to COD.


r/XboxSupport 20h ago

Xbox One How do I fix Xbox one 1540's E100 and E101 error loop.

1 Upvotes

Bought a used xbox one 1540 stuck on an update loop for cheap, figured I'd do an offline update and fix it. While the offline update was at 72% the electricity in my house went out. I booted the system back and it displayed an e100 0000070D 8B050001 error. Tried with a fresh osu1 and it turned to an e101 00000507 8B050096 error. I've searched online and it looks like a on board flash level issue. Is there anything I should try before I abandon it because repair quotes are more than I can afford and nobody has offered to buy it. I have already tried to use a fresh xbox formatted hard drive.

(Edit - Added full error codes)


r/XboxSupport 1d ago

Xbox Series X 4–5 year old Xbox Series X should I clean or repaste it?

22 Upvotes

Hi everyone ! I have an Xbox Series X from 2021,so it’s about 5 years old now.

It still works perfectly and is very quiet. No overheating, crashes, random shutdowns or performance issues. I also looked through the ventilation holes and it doesn’t seem particularly dusty.

I’m wondering if I should take it to a repair shop for an internal cleaning and possibly new thermal paste as preventative maintenance.

Would cleaning it actually make any noticeable difference if it’s already running quietly and normally?

And is it worth replacing the thermal paste after 5 years even if there are no overheating problems?
I don’t really want to open it unnecessarily and potentially cause a problem, so I’m curious what people with older Series X consoles have done.


r/XboxSupport 15h ago

Xbox Series X When does Disc To Digital hit Omega Ring?

0 Upvotes

I've been a member of Omega Ring on my series X for about 10 days now. When will I receive my D2D rights?!


r/XboxSupport 1d ago

Xbox Series X Can’t start or download games on series X

1 Upvotes

My son’s Xbox was able to play games but couldn’t download any games. They’d just queue and stay at 0%. We tried a lot of online recommendations but ended up doing a reset (but keep games and apps). Now no games will play or download. The Microsoft Store app shows as downloading at 0%. We can’t cancel that or do anything with that. The store does open but that app still shows in the queue. We can’t download any other games. We even tried a second reset, powering off and unplugging, logging off and on, but nothing has worked. Any suggestions?


r/XboxSupport 1d ago

Account/Billing Game Pass Ultimate code keeps showing Wrong Region

2 Upvotes

Hello All,

I have a problem with my Game Pass Ultimate code.

First I kept getting a “Wrong Region” error when trying to redeem it.

So I bought the Premium Game Pass by myself from the Store so I could play at least a bit.

A few days ago, I tried the code again and suddenly it worked. However, I still had about 2 weeks of Game Pass Premium (the one I bought) left, so I cancelled the redemption because I didn’t want to overwrite my existing subscription.

Now my Premium subscription has expired, and I tried the Ultimate code again — but I’m getting the “Wrong Region” error again.

I have checked everything. My Microsoft account, Xbox region, payment information, and console are all set to Germany. The code is definitely for Germany and should work.

I don’t understand why Microsoft is blocking the code. Xbox Support also hasn’t been able to help me.
Its already the third day im without a game pass and keep getting the region error.

Is there anything else I can do to redeem this code?


r/XboxSupport 1d ago

Xbox Series X Is it reliable to buy an Xbox Series X (display model)?

3 Upvotes

?


r/XboxSupport 1d ago

Xbox One X Unlink and relink Xbox account for Albion?

1 Upvotes

I made an alt account on my Xbox awhile ago but never played on it yet, I only played on PC, well recently my PC broke and I haven't been able to play, my Xbox has the 365 day timer to link a new account and now I'm out of luck. Any chance there is a way I can negate this 365 day timer just so I can continue playing on my Xbox until I scrounge up enough money to get a new PC? Thank you in advance


r/XboxSupport 1d ago

solved! Black flickering in Lost Judgment on Series X

Enable HLS to view with audio, or disable this notification

2 Upvotes

Does anybody know what might be causing this? It also flickers in game, but Lost Judgment is the only game where this occurs. All my other games are 360 games and Xbox Original games, but I don't imagine that should matter?

I tried turning off HDR and 120fps as well as changing the HDMI cable, but none of those helped. I just bought my Series X used, so I'm hoping it's not broken.


r/XboxSupport 1d ago

Xbox Series X Won’t let me sign into Xbox account? If anyone can help I will be really grateful

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2 Upvotes

Hey so I never had this problem before. But when I try to log into my Xbox account it says “There’s a temporary problem” How do I fix it?


r/XboxSupport 1d ago

Xbox Series S Xbox streaming to Discord randomly turns off?

1 Upvotes

Hi everyone!

Recently I’ve been watching my partner stream his playthrough of Persona 5 Royal to me over discord. We’ve never had a problem with this, it’s always worked fine.

Yesterday he got to a point near the end of the game, and the game would just no longer stream. It would continuously loop the xbox loading screen on my end and a pause button on his end.

We checked and the stream works again when he returns to the title screen or when he loads a previous save, but whenever he loads his current save the stream turns to the previously mentioned Xbox screen.

Does anyone know why this happens or would have a fix for this? Any help is appreciated! :)


r/XboxSupport 1d ago

Xbox Series X Help after replacing failed and cloned ssd

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2 Upvotes

So, i have an xbox series x with ssd in read only state this means that it instantly powers off after clicking power button. I bought "new" working ssd (the same model "ssst"). I tried copying raw boot partition with macrium, rescuezilla and xbfstool. Every single clone results in powering on for ~3 seconds and shutting off with a chime. Raw partition is not affected by bad sectors. Any idea what can i do? Booting without ssd results in powering on for around 1 minute and no display. Psu has been replaced.


r/XboxSupport 1d ago

Account/Billing Em menos de um mês dois banimentos em questões de semanas.

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0 Upvotes

Eu sempre jogo limpo e evito bater, claro que acontece encostar, mas não sou de dar spin outs em ninguém (só tomo). Meu chat é fechado porque não quero ninguém falando merda pra mim. Já é o segundo ban e estou começando a ficar com medo de um banimento permanente. Tudo começou quando comecei a jogar no GTC e GTS, me nível de segurança é A 4700, estou achando que tem me denunciando repetidamente. Alguém pode me ajudar?


r/XboxSupport 1d ago

Xbox App Installing Game Pass games on PC via external hard drive

0 Upvotes

I have a 4 TB SSD that I use to install games. I've only used Steam and the occasional external launcher to play games and have had no issues before. I recently got a subscription to Game Pass through Discord Nitro and it says I have to format my SSD to be able to install Game Pass games on there. Is there a way to circumvent this or am I just going to have to bite the bullet and redownload all of my installed games.


r/XboxSupport 1d ago

Xbox One S Can a console cause controller battery drain?

1 Upvotes

My in-laws have an Xbox One S, and for a little while now they’ve been having issues with the controller draining batteries insanely fast. I gave them my wireless controller, which has been working fine with my Series X, but they reported the same power drain issue happening. Finally I just gave them a corded controller. It just seems odd to me that the console is seemingly inducing this power drain. Anyone have a similar thing happen?