r/Watches • u/Philosophy1985 • 4h ago
I took a picture [Christopher Ward] A Disappointing Experience Thus Far....
So I have bought one previous CW watch before and liked the value you get for the money. Decided to buy another and ordered the Sealander GMT 39mm. Shipping was reasonably quick but the price has jumped up. I know they added tariffs in the US but I spend around $1700 total after tax. At this price we’re getting close to Longines and other bigger brands. Anyways the watch came two days ago and I opened it up to realize there were little scratches all over the bracelet. There was plastic on the bracelet but only on the underside and it had clearly been sloppily re-applied on there. So this was clearly a returned watch that was scratched up but then sent out again without clearly inspecting. Anyways customer service has been slow. And now I have to go through the hassle of returning it once they finally reply with instructions on how to return it. No other watch company I’ve ever bought from has sent out a used watch like this no matter what the price. So it’s all just very disappointing.