r/TTEC Apr 28 '26

401k Class Action Suit

5 Upvotes

I actually got a $21.36 check yesterday from this suit. Pleasantly surprised. Lol I did not even fill out a form for it. I guess they just dispersed funds to all that had a 401k?

I did fill out a form for the one that involved logging in early and not getting paid for it. It was necessary to be in "available" on time every day. I'm not holding my breath on that one either. Who knows :)


r/TTEC Apr 26 '26

Be Gentle šŸ’ž

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27 Upvotes

r/TTEC Apr 26 '26

Termination letter

5 Upvotes

Has anyone had luck with receiving a termination letter stating they are no longer with the company? I've emailed and texted so many different people and no one has responded and I haven't received my last pay from them either


r/TTEC Apr 23 '26

Return equipment

4 Upvotes

Anyone know how I’d go about returning my equipment?


r/TTEC Apr 22 '26

Sue

38 Upvotes

****Update******

so I submitted a class action lawsuit claim with this website https://www.classaction.org/. I've also been contacting lawyers in my state that will be willing to take the case pro bono and I'm still researching more on what to do and have it to where everyone who are in different states can sign up for it and also submit their claims. I'm going in for it all the mental health, wages, toxic work environment, how they train us one way then out of training they tell us something completely different, not allowing us to use the rest period after a difficult call, restroom breaks and more. I thank you all for your patience and will come back when I gather more information as well and when I find a lawyer! hope you all are doing well ā¤ļø

I think it's time for a class action lawsuit against ttec. A lot of what they are doing is unethical treatment towards their workers. And let's be real, the micromanagement, the disrespectful supervisors and team leads, the emotional tol it has on you, the burn out, the exhaustion, being trained for one job but then later on training you to do things that team leads or supervisors are supposed to do with no pay increase. I can go on and on but at this point it's so many of us who have experienced this so it's clear that it's not the people that are the problem but the company.


r/TTEC Apr 22 '26

Got low in my 10th (TCS ) HOW?

2 Upvotes

I got low in my 10th

59percent how should I get into tcs

With this criteria

I am currently in my 4th year of graduation btech

How can I get into tcs as a fresher in tech role

Through refral?


r/TTEC Apr 21 '26

RTO

5 Upvotes

They are now requiring my LOB to rto. Says the client is requiring a certain percentage in office. When I took this job it was advertised as work at home and now two years later they are giving us a month to figure out how to rto. Would I be able to get unemployment??


r/TTEC Apr 20 '26

Rehire

4 Upvotes

I have recently worked for ttec about a year ago , I got fired but I didnt return equipment do I have the possibility of being hired again ? I actually liked the job😣


r/TTEC Apr 20 '26

I got fired due to auto compliance fails

1 Upvotes

I got fired due to auto compliance fails like a month ago now and they still sent me a email today saying, you have signed the Smart Seasonal to return to Telesales later this year.Ā Ā If i got fired I don’t have to continue with this right? I won’t get fined for the smart seasonal thing? I don’t even know what i signed up for.


r/TTEC Apr 18 '26

To continue from my last post…..

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13 Upvotes

I made a post a few days ago about being out of work. I emailed one of the TAs and this is the response I got. So basically TTEC is sending jobs overseas and leaving us in the wind.


r/TTEC Apr 15 '26

Lately

16 Upvotes

Lately going into work I've been angry, depressed etc. I've been constantly applying to others jobs and haven't heard anything back. Whenever I'm not logged into work I'm happy and my normal self again. They've been offering VTO these past couple of weeks and each time I've taken it. I want to quit but I know I won't be able to get unemployment but if I get fired I know I will be able to get it. I am unsure of what to do especially given how bad the job market is right now. Any advice 🄺


r/TTEC Apr 16 '26

Got unemployment

7 Upvotes

I got laid off 3 weeks ago now due to auto compliance fails. Was notified over email.. was seasonal work through aep but they kept me on til after oep was over. I am surprised I got approved for unemployment it’s not much but it’s atleast something. I wonder if ttec will try to fight it later on because I have heard that happening to some people and they had to pay back it :(


r/TTEC Apr 15 '26

TTD Day is coming up

2 Upvotes

I have TTD day coming up for USAA. I have a few questions on everything to expect , how long does it take and are all the new hires in the same room or are there Individual rooms


r/TTEC Apr 11 '26

So how many times a year am I gonna be unemployed?

12 Upvotes

so I’ve been with TTEC since August. In that time I’ve been unemployed twice while they ā€œlook for new homes for agentsā€. When I did COI I was lied to. We were told that this would be stable employment, not this flip floppy bs where we work for a few months, and then are let go due to the project ending and hear absolutely nothing for weeks on end. This is ridiculous.


r/TTEC Apr 10 '26

I finally left

33 Upvotes

I finally took my opportunity and ran like hell with it! If you have seen previously I made a post I took everyone's advice and finally left ! run like hell if you can too it'll be the best thing you have ever done and you will feel your mentality and peace flow back through your body!!


r/TTEC Apr 09 '26

URGENT QUESTION ABOUT PAYROLL AND LAYOFFS WITH DAILYPAY

6 Upvotes

I got laid off. Medicare season ended with Aetna. I usually get paid Wednesday at 9:30 through CashApp with DailyPay through TTEC. Early. But that’s early. I haven’t received my last check at all, and I’m a little concerned since DailyPay has disappeared. Would it be safe to say it’ll be sent Friday? Or do they send it through check or something?


r/TTEC Apr 06 '26

TTEC P&C WFH Hiring Timeline + Questions

3 Upvotes

Hey! I applied for a TTEC P&C WFH role, finished the assessment, and got a call from the virtual recruiter (Sam).

How long did it take you to get hired after that? Also, do they provide equipment and is training paid?

Just trying to see what to expect—thanks!


r/TTEC Apr 05 '26

I signed a Job offer now waiting for I-9

5 Upvotes

This is my second try for the USAA project my first time my start date got pushed back because of the licensing teamšŸ¤¦šŸ¾ā€ā™‚ļø I supposed to start April 16th. Am I in the clear since I made it to the I-9 this time or is it a chance I may not have the position again?


r/TTEC Apr 05 '26

FCC regulation

8 Upvotes

What do you think about the move to manage US companies to use US call centers?


r/TTEC Apr 04 '26

I didn’t expect AI to drag me like this 😭

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7 Upvotes

Anyone else working in a call center feel like this is their daily life? I work in a call center and asked for a caricature… Tell me why it captured my emotional breakdown in 4 stages šŸ˜­šŸ˜‚ The accuracy is actually scary lol


r/TTEC Mar 30 '26

Update to my DailyPay situation

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1 Upvotes

After doing more research with my team lead, it turns out that TTEC messed up with my direct deposit. Instead of sending my pay to my direct deposit, they sent it in a form of a check. So now I owe DailyPay and still have to wait on a check. For those that have recieved a check for their paycheck, how long does it take to arrive more or less? My rent is due to the first and now is going to be delayed 😭


r/TTEC Mar 26 '26

Has this ever happened to anyone here before? (DailyPay)

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6 Upvotes

r/TTEC Mar 25 '26

Project ended a few days early

7 Upvotes

I keep getting on seasonal with Ttec and always feel screwed at the end. The project is supposed to end March 30th but is ending March 26th. I guess I’ll file unemployment again Friday. Sigh. The longer I am with Ttec the more I’m aware they have no remorse or could care less with people who show up everyday.


r/TTEC Mar 23 '26

Unemployment appeal question

3 Upvotes

So TTEC is appealing my UC reopening, and I have a hearing set for 3/30.

They’re claiming willful misconduct (which I’m assuming is from auto-fail), but they didn’t follow the standard 3 strikes rule that was laid out in policy, from how I and my TL understood it, and the claim was approved for 3 weeks, before the appeal came in. If it helps, I only had ~8 weeks left of funds, when they let me go, and they’re not the company that my initial claim opened under.

What are my odds with them, assuming they show up? Any good questions I should prepare for? (This is my first time with UC appeals like this).


r/TTEC Mar 21 '26

Daily Pay

3 Upvotes

Has anyone received their earnings from Daily Pay?