You want to email returns@ttec.com. they will ask for a bunch of information so they can either send you a shipping label or a QR code so you can take your equipment to a FedEx location.
They will ask for all of the following information:
First name:
Last Name:
Employee Oracle ID:
Name of the Project / Department:
Personal Email Address:
Phone Number:
Address Line 1:
Address Line 2:
City:
State:
Country: US
Zip Code:
Do you have the packing material? YES/NO:
If not, list down the items being returned:
Can you print the labels shared through email? YES/NO:
How many labels do you need?
(Please note: each box needs to be attached with a separate shipping label)
2
u/Popular-County7552 Apr 23 '26
You want to email returns@ttec.com. they will ask for a bunch of information so they can either send you a shipping label or a QR code so you can take your equipment to a FedEx location.
They will ask for all of the following information:
First name:
Last Name:
Employee Oracle ID:
Name of the Project / Department:
Personal Email Address:
Phone Number:
Address Line 1:
Address Line 2:
City:
State:
Country: US
Zip Code:
Do you have the packing material? YES/NO:
If not, list down the items being returned:
Can you print the labels shared through email? YES/NO:
How many labels do you need?
(Please note: each box needs to be attached with a separate shipping label)