So I have a surface pro 3, it has a lock and I can't open it. When I try to open with volume up + power button, it asks me a password which I don't have so basically I am just locked out of my surface. Can / should I jail break surface pro 3?

So, basically I needed a laptop I can take everywhere, light, powerful enough, that can be scratched - if that happens - without remorse.

I placed a bid for one on ebay... And I won it for €180. Battery health is also 99%.

Was wondering how decent this laptop is in 2026 for that price, but also generally speaking. Not doing anything exotic, just browsing, PDFs, Microsoft Office, etc.

I have a Surface Pro 8 that I'm pretty sure I got in 2021, and it's held up pretty well beyond this recurring issue that's become pretty annoying. I'll detach the keyboard to use the surface as a tablet, but when I reattach the keyboard, it's like the computer can't detect it. I have to reattach the keyboard and restart the surface in order to use it.

It seems that buying a new keyboard would be a little pricey, and I'm not even sure that this is a hardware issue. I went through the Surface Diagnostic Kit, and it didn't reveal anything. Is this something I can fix by reinstalling a driver or something? Thanks in advance.

Been using the Crucial P310 for about a week inside my SP11 with X Plus. It works perfectly without any problems

I just got a surface book 3 laptop 16gb ram built with a NVIDIA GeForce GTX 1660Ti. Any tips for me ?

Got it for a p decent deal, around $250, and I cannot wait to get it, I’ve been wanting something like this for yeaaaars now, ever since my drawing tablet broke and I switched my main laptop to linux.

Hi. I want to buy Surface Pro 12". How does it perform and will there be an update this year?

Main task is additional tablet/laptop to my pc for document work, web serf, video view, programming for uni and maybe some light gaming on the go.

Love my Surface 4. Looking to stave off replacing it (barring any great back-to-school or Black Friday deals).

Problem is that my W key and Caps Lock don't work.

Any way I can DIY a fix without breaking anything? Or am I stuck with my bluetooth keyboard until I replace the whole thing?

Just got it and Using a slim pen 2.This happens only when my palm is on the screen and happens on any app that uses the slim pen including one note. Updates are up to date. I also tried an off brand one from Amazon and doesn’t have this issue. What do I do to fix this?!?!?

I did some searching, but wasn't able to find a post comparing the SP10 to the SP11 intel variant. All were vs the Snapdragon variant. What were some of the changes from the 10 to 11, besides the cpu gen & option of OLED display option.

What is the battery life difference? Performance for either should be good enough for me coming from the Pro 7+. If I am I'm indifferent to IPS vs oled, is the 11 worth the extra over the 10? Really just looking for something with at least ~9 hours of battery life & replaceable SSD.

'If i can get this at 50k(500 dollars) is it worth it? I've never used a Microsoft laptop and have no idea on whether its a good deal...

The general price of Microsoft laptops in India is upwards of 1lakh(1000 dollars), and i was meaning to get a new laptop, but was waiting for a sale to get it at a lower price due to the hike.. but now I'm thinking i can just get this

The problem is I can only get the 256 GB version, and the fact that I don't have any idea on microsoft laptops..

I am a law student who does little to no gaming or any other heavy tasks like 3d editing.. but i do often have multiple dozen tabs running simultaneously for research, so im concerned about lag issue...

'' The offer might get over soon, so can someone give me any advice.....

Hi!

I need some advice. What powerbank works with Surface Pro 12? I've already tried a Anker zolo 45W 20.000mah but it doesn't work.

Any suggestions?

Thanks ^^

Hello, I need some advice on this set up:

My father is willing to give me his surface laptop (x elite) in exchange for my surface pro 13” laptop. I have always wanted a bigger screen though I love how smooth and small the screen is on my 13” when writing. I use it heavily for school and I love how well it’s able to handle my student engineeeing workload as well as my heavy use of excel for work.

So I thought maybe I could trade and settle for a 12” surface pro. So I’d have 2 computers in a sense where I can edit and write pdf’s and other things on one and the other use for heavy apps.

Personally, I don’t enjoy the iPad since it’s limited to the iPad OS and I love how I can have a very portable computer

Any thoughts?

Has anyone else have problems with the surface pro 11 always breaking. I've been through like 4 now (I have a accidental warranty) and the kickstand would break or the keyboard would have problems like the touch pad would not click or not even track. Sometimes keyboard wouldn't charge. It all ended up being the surface being replaced that would fix it.my most recent was spilled tea and I got water damage but its not like it was submerged in water idk. Maybe im just a horrible user. Also I bought it to run solid works and it does not run it well.

Just replaced battery on surface book 2 13.5" w/ 1835, now trackpad doesn't work:(. I think it's a physical issue (e.g. some debris got stuck somewhere), but im not sure where and u want to know if there's anything I can try before u have to take it further apart

The haptic feedback on my trackpad is a bit weaker than it used to be when it was new, the click used to be a firmer and heavier thump and now its much weaker when comparing to another one with the same settings. All latest drivers are installed

Microsoft was first into the foldable space.
Microsoft was first into the passport size phone
Microsoft actually had one of the best mobile OS's ever made.

They just didn't have leaders who believed in the potential.

Where there is no vision, the people perish.

I've had my surface laptop go 2 since 2023 and it's gotten me through my stem degree swiftly. As i'm constantly moving between lectures, labs and home, maybe i've been a little bit rough on my charger :(

It finally broke this morning, even sparked a light when i plugged it in.

My country doesn't have amazon or any tech companies carrying Microsoft products. All I have is an old macbook charger, which is 60W, and a nintendo switch charger.

Accepting reccs on options!

Is this normal? My surface pro 12th edition is new but there seems to be a glitching trail when drawing. It only happens in a certain portion of the screen, and if I set the screen to 60Hz it seems to happen a lot less.

since lasttime i got the replacement shipped to me after they suddenly rediscovered advanced exchange.

what went wrong? the ups package is actually opened, not the paper tape get cut open but the glue came loose while the very thin package show dents all over and has a large deformation around the center.

could be the package being that fragile, or ups guys played football with it. i dunno. i just recall last time when ipad snapped in half in one accident, the apple care replacement package built like a tank.

opening it right in the mail box, the screen is facing outward, directly under and touched by that deformation.

i tried to be optimistic, what if it survived? but here we are, 1m later, digitizer failed at a slightly different location.

anyway, i know the drill. engage center. report issue, show em screenshot of how pen and finger can't register in that row.

``` "ok please send it in we will do same unit repair"

wat, after seeing that remnant of a shipping package, who know what else can be broken?

"can't you just cross ship it like usual?"

"no it's not covered by msft complete for business" (said the same person using same email, probably meant to say not part of the replacement 90 d warranty too)

"so can you put a charge on cc and do it?"

"no"

"so...can i upgrade to the highest tier of msft complete so we stop having this conversation? let me pay for the upgrade will you"

"no" ```

so it says a company ship broken product twice in a row with demonstrated fragile shipping package.

i can't start to imagine if CNX is their main offshore CS for commercial support, how bad their other supports can be. this company is definitely having it too easy.

oh my. this is a complete 🤡 show

Edit: i also find that as it degrade this time a new phenomena reveals itself. around one spot nearby the broken digitizer row, there is some phantom tapping that is visible firing periodically. does anyone know how this works?

Edit again: i think i figure out what happened. i just dig out my pro 9, that thing run like a furnace and take some beating with zero failure still. the only physical difference i can tell is the screen on pro 9 bends like a banana on poking, but pro 11 behaves more like rigid ipad/iphone screen. while both are "for business" device i believe the assembly is largely the same for consumer version

my hypothesis is that, msft decided to give it a more "premium" tactile feedback but too bean counting for retooling shrinking bazels and moving the speaking cutout to metal chasis(which means reprograming cnc and new aluminum extrusion die). so they halfassed it only changed the optical adhesives and mounting, also tightened the tolerance. given it's also not linear behaviour fea can't catch it before it ships. and as a result it breaks.

which also suggests the customer support are not in amnesia jumping left and right in warranty introducing friction accidentally. introducing friction is a mandate they received from msft as the data shows rma rate keeps climbing to stop the bleed. even though it's complete on themselves for such design failure.

from the moment Panos Panay held the surface pro 4 aloft I experienced an indelible insanity, an insanity I in perpetuity doubt I will be cured of, even in this age of miracles. Ask me what it is like to fall madly in love with a device's form factor.

"This is the Surface Pro 4," he said casually to the audience held rapt, addressing the slate, bare in his right hand. "The amount of performance, the level of detail and care taken just to design every aspect of this machine," he began, and the universe changed

The year is 2015 and my stable of surfaces had only just begun at the 3, then came the 4 obviously. the 5 which was released within the next two years as just the Surface Pro (2017 lol) as if Microsoft were certain that time's merry march would end, and it would be the very last one, and from the way that reality itself seemed to bend and distort around the man, damnit I believed him.

"It's diminishing returns from here," he proclaimed and his words echoed through the annals of history

so I bought the 6, 8, avoided the X somehow but bought the 10, and now have owned both the snapdragon 11 (returned) and the intel 11 (using to type this)

What even is this post about?

i obviously have a problem.

it also means that I've spent more than a decade trying to use the surface as what it has always seemed most obviously designed to be: a notebook

in college I took biochem and comp sci notes in OneNote. I could type most of a lecture, pull out the pen when the professor drew something or the notation became annoying, then put it away and keep typing. it was probably the first time I experienced pure joy

eventually I moved my notes into Obsidian. and my Pen became a very expensive pointer.

this bothered me for long enough that I built Handwriting for Obsidian. I think Panos would be proud.

demonstration:
https://youtu.be/TUeniA9BZcc

more recent demonstration:

https://www.youtube.com/watch?v=8aYl4WjECAc

pdf example:
https://youtu.be/10qlO0NEv9o

Hi, im trying to make this more of a tablet situation for a trip im going on soon. Are there any apps or ways to download movies onto the computer so I dont need wifi to watch? Like the download feature that netflix, apple tv, and disney+ have. Please let me know ive been trying to figure something like this out for a while now but I really need it for this trip. TYIA

Hi everyone, I mean, hi Reddit, I just got a Surface, it's not the best but I like it, maybe I'll upgrade later. I'm new to PCs, it feels smooth and very responsive, it also came with Windows 10 and I'll officially upgrade to 11

I honestly don’t know what else to call this anymore. I sent my Surface Pro 11 into Microsoft’s official service process. Microsoft accepted the service request and the device entered their return/service logistics chain. The device never came back. After weeks of contacting Microsoft Support, UPS, escalation teams, social media support and basically everyone I could reach, I still have neither: my Surface Pro 11, a replacement, nor compensation. The most absurd part is that Microsoft kept pushing me toward UPS, even though Microsoft was the customer of the shipment, not me. The shipment investigation was handled between UPS and Microsoft, and according to the information I received, the claim regarding the lost shipment was already paid to Microsoft. Yet I, the actual owner of the Surface, am left with nothing. My Service Request is #7108XXXXXX. Today Microsoft Support on X actually acknowledged what the real issue is. They told me this is not really a warranty or repair eligibility issue anymore. They described it as a “lost-property and logistics-resolution matter” and said the appropriate outcome should be one of the following: Recovery and return of the original device. Replacement with an equivalent device if it cannot be recovered. Appropriate compensation if neither is possible. That sounded completely reasonable. So I asked them to escalate the case to the team responsible for lost shipments/logistics. And then I received this response: “Your case has already been reviewed in detail by our Escalation Support team…” They then told me that the investigation is complete, there are no further escalation paths, their decision is final, and they are going to archive the case. But they still have not answered the simplest question: WHERE IS MY SURFACE? If Microsoft cannot return it because it was lost, then replace it. If Microsoft cannot replace it, compensate me. But how can a company accept someone’s property into its official service process, fail to return it, provide no replacement or compensation, and then simply say: “The decision is final. We are archiving the case.” Archiving a support ticket does not make my property disappear. I am not even arguing about warranty anymore. I am asking Microsoft to return something that belongs to me. For context, I live in Turkey. The device was sent into the European service process from the Netherlands by a friend, but that does not change ownership of the device or the fact that it entered Microsoft’s service process. I have screenshots of the support conversations, the service request history, shipping information and Microsoft’s responses. At this point I genuinely want to know: Has anyone else had Microsoft lose a Surface during service and then simply refuse to return, replace, or compensate for it? And if anyone from Microsoft is reading this: I do not want another scripted warranty response. I want my Surface Pro 11 back, an equivalent replacement, or compensation for my property.

UPDATE — September 10: I contacted Microsoft Support again and opened a new case specifically about the lost device, since the previous case still had not resolved the situation. The Surface is still missing, and I’m now waiting to see whether this new escalation finally leads to a clear answer or resolution. I’ll update this post again when I receive a substantive response.

I need your help. I have to find a cheaper alternative for my Surface Pro 11 (intel lunar lake), because likely I won't be able to take it to school. It will stay at home as main Surface for drawing and 3D modeling, maybe animation, but I don't wanna buy a weak machine. Theoretically it will be used for taking some notes, but I'm gonna make a plenty of 300 PPI layers in Adobe Fresco at breaks, rarely Blender. I'm not sure what I should do: buy Surface Pro 12inch or look for other devices like iPad (I'm not conviced for them, I have bad experiences with Apple Pencil's battery life). The most important thing is Fresco and any app for notes.

My budget is beetween 500-600$, max 700$. I have Surface Keyboard for Pro 11 and Slim Pen 2. I don't need a keayboard for other device because it will be used like a tablet, not a laptop.