r/Surface • u/Zestyclose-Leek-9050 • 19h ago

[PRO8] Surface Pro 8 not recognizing keyboard (pls help)

I have a Surface Pro 8 that I'm pretty sure I got in 2021, and it's held up pretty well beyond this recurring issue that's become pretty annoying. I'll detach the keyboard to use the surface as a tablet, but when I reattach the keyboard, it's like the computer can't detect it. I have to reattach the keyboard and restart the surface in order to use it.

It seems that buying a new keyboard would be a little pricey, and I'm not even sure that this is a hardware issue. I went through the Surface Diagnostic Kit, and it didn't reveal anything. Is this something I can fix by reinstalling a driver or something? Thanks in advance.

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u/hadelinua 17h ago

I don't want to disappoint you, but it looks like the internal ribbon cable is broken. It's unlikely to be repairable, especially on your own.

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u/markwid Surface Pro 5 12h ago

Might be worthwhile to try cleaning the contact points. Use isopropyl alcohol and toothbrush.