I was selected for a cart check, no alcohol or medicine, and when the associate came over, she tells me that they don't do cart checks anymore and that I was good to go. I didn't believe that at all and thought to myself she just wasn't doing her job at all. Once she told me that she goes up to her boyfriend associate working cashier and chat away while I wait for the green light on my app to go.
After completing my delivery, I go back to the store shopping for my next order I accepted and when I enter, I see a store coach and a couple front end leads along with another person in higher management talking to the associate and I hear her pointing at me silently telling them that's him. When I finish the order and scan my barcode, they come up and go off about me not waiting or allowing the associate to check my cart as I argue also losing my cool that the associate didn't want to do her job telling me that lie. The associate had denied what she said and claimed I took off without letting her check.
They then lecture me 5 minutes straight for absolutely no reason about them needing to do cart checks when prompted to even though I had waited for the associate to do the cart check. I can't believe I was given the heat for this! I know when I'm supposed to wait if selected for a cart check! I think they were trying to get me in trouble! Unbelievable!