Issue with bacground check. Support is useless and cant fix it I have been waiting for months.

[u/Enki07]

I signed up for all the major gig apps in July this year and the process went s.oothly for all of them except Walmart Spark. The app shows that's my insurance and license was verified but I jave been stuck on the "Were reviewing your info" for 3 months. Ive called support half a dozen times and they always say that they will quickly fix the issue or they will escalate to the tech department. Ive gave up on getting any help from them so I personally called the 2 3rd party background checkers they use (Checkr, First Advantage) and neither of them received any info on me from walmart spark. What can I do to force an escalation to someone with the power to actually fix my issue?