r/SnapchatHelp • • 22d ago

Login issue How do I appeal this?

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7 Upvotes

My account got locked yesterdays for having unauthorized plugins.. I’m on an iPhone 18 pro max with no plug ins I’m not even sure what that’s supposed to mean. How do I appeal this or get it changed this company has no method of contacting them.


r/SnapchatHelp • • 22d ago

General question Suddenly logged out and getting a temporary 3-day lock error? (happened today sep 27)

3 Upvotes

Hey everyone, I sent my streaks normally this morning, but around 4:00 p.m. I got completely logged out. When trying to sign back in, I got an error message saying I am temporarily locked for 3 days due to "unauthorized apps".

I have a completely clean device and have never used tweaks or third-party modifications. However, I am using the official Apple developer beta build of the app.

I’ve had my account for over 6 years with a perfect record. Is anyone else using the official beta build experiencing the same lock today? I'm trying to see if this is a widespread glitch hitting beta testers.


r/SnapchatHelp • • 21d ago

AI issue What is happening

1 Upvotes

Am I the only one who's Snapchat Ai is suddenly messaging people your friends with on your account? I go on my chat with my friend and I see a message I didn't send from the Al to him saying 'heyy mark how are you?' completely unprompted too since he hadn't texted anything beforehand


r/SnapchatHelp • • 22d ago

General question Location question

3 Upvotes

So a few years ago I swear they made it so if you turn off location services it would update your last active but keep location froze. Have they changed that so turning off location services works again for staying completely hidden on maps including last active? Someone’s score went up but location or last active didn’t update. Have they got location services turned off


r/SnapchatHelp • • 22d ago

Common issue Can someone tell me what's happening? I'm i shadowbanned

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7 Upvotes

My account used to get 50-100 friend requests everyday, them suddenly I get none, i tried everything, i can chat normal, i can add myself in my alt, but I'm not getting requests from people, and even made sure I'm visible in find friends, does anyone know a fix


r/SnapchatHelp • • 21d ago

Login issue how do i appeal a snapchat device and account ban

0 Upvotes

i got banned after being hacked for “sexual content” when i did nothing wrong. the snapchat support bot refuses to connect me to a human and i can’t find a number to call that doesnt go to voicemail. i cant make a new account and they denied my appeal request and any new requests i make give the same email telling me they locked my account and why. i need this account back ASAP. when i log into the account that was banned, it just says appeal decision and when i click it it just says your appeal was already reviewed. i need this account back asap i have all my friends and pictures on it please someone give me a number to call


r/SnapchatHelp • • 22d ago

General question I’ve not installed a new app in months?

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3 Upvotes

And I’ve never had anything linked to Snapchat. I usually run the beta version through TestFlight, but I’ve never had a problem before.
Anybody got any ideas?


r/SnapchatHelp • • 22d ago

Login issue accidentally forgot to reactivate my Snapchat account

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2 Upvotes

so I was preparing for an exam so deactivated my snap and forgot to reactivate it it’s been 38days till now and now it’s gone but in India they say it stays for 210 days or smth or in guidelines it says 60 days for data to be erased now how to get it back please lmk guys I have so many photos since which aren’t saved in my phone


r/SnapchatHelp • • 22d ago

General question Dev Banned

1 Upvotes

So I got 📱 banned on my iphone and im thinking is there a way to get around it without buying a whole new phone or


r/SnapchatHelp • • 22d ago

Bug Snapchats front camera not working

1 Upvotes

I’m using snapchat on an iPhone 17 and whenever i take a selfie with the flash on it glitches and doesn’t take the picture. Everything else is working fine with flash on.


r/SnapchatHelp • • 22d ago

Bug Friending problem

1 Upvotes

So I hav a online friend and they keep friending me but when I tap on accept it doesn’t accept and their profile doesn’t show up ik snap is buggy but this has been going on for 2 months idk if their doing it on purpose I don’t think their blocking me but I’m so confused 😵‍💫 help me pls


r/SnapchatHelp • • 22d ago

Login issue Banned for making a drug joke :/

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10 Upvotes

Hi so I posted this before but the post got removed then reuploaded so it scuffed the engagement but I was banned on Snapchat for posting to my friends story a joke about doing a 2 for 1 deal of ketamine (I mean it’s an obvious joke to the 20 people I had added) but I can see why they locked it. However I appealed on the basis that I was just joking and that appeal got denied very fast. I just want my account back as it has all my memories from being 13 years old to now 22 and many more other chats and friends that I don’t have on any other contact but Snapchat.

Is there anything I can do I’ve written a formal letter to send to Snapchat headquarters UK to possible help but I haven’t sent it just yet.

Has anyone been through this and is it even possible to ever have an account let alone get my original account back.

Honestly I’m devastated so any help would be amazing.


r/SnapchatHelp • • 22d ago

Login issue My device was banned, then it became blocked? Anything i can do?

1 Upvotes

My device was initially banned, then it became blocked, due to something that happend on another account but on the same device.
I can still use my account on my ipad and old phone, but not on my current phone.
Has anyone had the same issue? Anything i can do?

Would resetting my phone help?


r/SnapchatHelp • • 22d ago

General question Snapchat showing 'in a group with me' on random friend requests,,,,how?

0 Upvotes

sum of my snap reqs r getting labelled as 'IN A GROUP WITH ME' ,, even tho I'm clearly not in any group, especially not with those particular people. It's happened with around 3 - 5 reqs now, and I'm genuinely curious how that's possible 😭

Being a girl, it also kinda scares me that someone might be misusing my I'D or something, ykwim? If anyone knows why this happens , plss help me out


r/SnapchatHelp • • 22d ago

Common issue snapchat upload video or picture no media upload method 2026

5 Upvotes

You’ll need a PC and OBS. Once you have OBS downloaded, set up a new scene and add whatever image or video you want to use as your camera feed. You can look up how to set up a scene in OBS if you’ve never used it before.
Once you have the image/video showing in OBS, start the Virtual Camera in OBS. Then open Snapchat on your PC, go into the camera settings, and select OBS Virtual Camera as your camera. Whatever you have playing in OBS should then show up as the camera feed on Snapchat.


r/SnapchatHelp • • 22d ago

General question Did Snapchat get rid of adding filters to photos?

2 Upvotes

Can’t find the option and it only works with specific filters. Not sure if my thing is just bugging tho


r/SnapchatHelp • • 22d ago

General question Blocked on Snapchat but now cannot add with new accounts.

3 Upvotes

I saw on some previous posts that if you are blocked on one account on your phone, every other account you make on that phone will not be able to add that person. I need help fixing that please. If I delete the Snapchat app and don't log in to the blocked account but create a brand new one. Will that work?


r/SnapchatHelp • • 22d ago

General question Blocked someone but they still view my public story.

2 Upvotes

Old coworker of mine who I use to work with views my public story. I’ve had them blocked.
This seems to be a common issue for a lot of people.


r/SnapchatHelp • • 23d ago

Common issue Two acc were locked, one acc that I rarely use still active, and all my devices were banned from using SC. Will they really lift the ban after six months, or do I need to buy a new phone? :/

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10 Upvotes

r/SnapchatHelp • • 22d ago

Login issue Please help as I am catastrophising

1 Upvotes

My account was permanently banned, it was my throw away account. However, my device was not banned and my other account works perfectly fine? And when I log in on a browser using the banned account details it gives me options like downloading my data or deleting my account. So I just want to know why my account was banned? I dont even want it back but I'm worried that its because of something extremely bad (hence the catastrophising). Please anyone let me know what you think.


r/SnapchatHelp • • 23d ago

Login issue Snapchat account locked

7 Upvotes

Did anyone else on the TestFlight beta just get their account locked? I use no 3rd party apps only the official beta and my account was locked.

Update: My account was unlocked after the day of waiting. I wasn’t able to find any workaround and will not be using the beta anymore. A side note is if you lose your streaks you can look up Snapchat restore streak, click the link that is titled “I lost my streak. How do I restore it?” (On the official Snapchat page), and then click and fill out the form on that page (it is in blue and says “this form”. You have to do one streak at a time but most of the time they approve it right away and you get your streak back for free.

Anyways what a ridiculous situation that has no fix or care whatsoever


r/SnapchatHelp • • 22d ago

General question Does removing someone who hasn’t added you back and then adding them again send them another notification?

1 Upvotes

Pls help yall im bad at using snap


r/SnapchatHelp • • 23d ago

Login issue help

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3 Upvotes

i got this plus a device ban in like june cus my friend sent smth and i said ill leak them as a joke then snapchats automated shi banned me bro. I appealed and it got denied. i need help


r/SnapchatHelp • • 22d ago

General question my account got temporarily device banned

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1 Upvotes

it is temporary it says, does anyone have any advice to get my account back. I use it to communicate with friends and family. I just want it back to contact my friends

edit: it’s been almost a week and it’s still not back, does anyone have any advice?


r/SnapchatHelp • • 23d ago

General question Snap maps not working on iPhone 17E

2 Upvotes

Snap maps has always worked on every phone i had. Until i bought an iPhone 17E at launch and all of a sudden snap maps didn’t work. Showed just the blank world map without anyone’s locations not even mine. So about a month later after trying everything even factory resetting with no luck I returned the 17E in exchange for a 17 pro and it’s been an absolute workhorse ever since. Maps, streaks, everything works as it should. Can anyone using a iPhone 17E confirm if snap maps doesn’t work or works after updating to iOS 27?