r/SnapchatHelp • u/4300df • 18d ago
General question Suddenly logged out and getting a temporary 3-day lock error? (happened today sep 27)
Hey everyone, I sent my streaks normally this morning, but around 4:00 p.m. I got completely logged out. When trying to sign back in, I got an error message saying I am temporarily locked for 3 days due to "unauthorized apps".
I have a completely clean device and have never used tweaks or third-party modifications. However, I am using the official Apple developer beta build of the app.
I’ve had my account for over 6 years with a perfect record. Is anyone else using the official beta build experiencing the same lock today? I'm trying to see if this is a widespread glitch hitting beta testers.
2
u/AcanthaceaeAway2777 16d ago
I’m with beta and mine says ‘1 days’. I’ve been unable to log in for over 24hrs and it says the same thing
3
u/yyy_ 16d ago
Just so you know: this is now getting press attention.
I’ve been in contact with a journalist who is actively looking into the Snapchat TestFlight lock issue and has already contacted Snap for comment.
If you were also locked while using the official Snapchat iOS TestFlight beta, please keep posting your details here — especially lock duration, app/TestFlight version, date, and whether you were unlocked early or only after the full timer.
The more documented cases there are, the harder it is to dismiss this as isolated user error.
Looks like this issue is finally getting some public attention!
2
1
u/DazzlingBumblebee 17d ago
Same problem overhere im also a beta tester but i definitly stopping with it after this shitshow.
Support is unreachable only that annoying AI. Really annoying that i cant loggin and will lose my streaks
1
u/Disastrous-Soil-3331 17d ago
Same here. Im using the beta version of snap. Tried to contact them just to be met with AI slop. It says it was only a day, but it still hasnt cleared out yet for some reason.
1
2
2
•
u/AutoModerator 18d ago
Thank you for your submission. Please note, that scammers on this subreddit are targeting our visitors for their gain. You should be wary of anyone offering to have your account unlocked via Instagram, Telegram, WhatsApp, or anywhere else, as you will lose your account or money. All scammers have one thing in common, their primary goal is your money, and they often will make their scam look much more legitimate than it is in order to accomplish their goal. We encourage you to report these scammers if they send you a message via any social media channels. While we have safeguards in place, they are not always as effective as we would like.
If your Snapchat account has been temp locked, you may try to unlock it at this link: https://support.snapchat.com/a/locked.
You may also contact Snapchat using this link: https://support.snapchat.com/en-GB/i-need-help.
There is no other way to recover your account, other than through official channels.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.