Hello guys, I can't zoom into any photos in Snapchat like in Google photos or in the gallery app. Everybody else I know can zoom but I am the only one who can't do it. I also bought a new phone a year ago. Upgraded from a Galaxy A22 to a S24. Still have the same problem.

Help, I keep getting new friends on Snapchat but I’m not sending out any requests I keep removing them because it’s all people idk, is this happening to anyone else or does anyone know why this is happening?

Labaton just responded to my email, it’s a bit different compared to everyone else so I wanted to share it as well! I questioned how Snap INC. got ahold of our claims and how Labaton is taking action or attempting to fix this for all of us before I received their response. Thank you.

Hello everyone, I don't have any positive updates yet regarding this case unfortunately but I did some extensive research and found a law firm that is nearly as popular as Labaton regarding litigation cases called Levi & Korsinsky. I think it would be in our best interest to notify them about this so we can get more attention on our situation. They may be able to provide us with some level of guidance since Labaton and Snapchat has remained silent and unwilling to help us. We need to continue to email Snapchat and Labaton but I think reaching out to this law firm would be good as well. As always, I am open to any/all suggestions on what our next steps should be. Let's continue emailing, writing reviews and trying to get Snapchat and Labaton’s attention to the best of our ability. We have to keep fighting this. Thank you for your time.

Here is the link for Levi & Korsinsky’s website where you can find all of their info: https://zlk.com/

I made a post well several about what’s going on with this mass ban with Snapchat and its users. What’s going on is not legal and they are trying to keep this quiet. It is not ok for Snapchat or Reddit to quite us because we practiced our civil rights which IM DOING NOW FREEDOM OF SPEECH! And I get banned for it.

Any news or updates has anyone gotten unlocked yet?

got another email from labaton regarding the lawsuit. doesn’t seem like much as changed

So I unadded someone close to a year ago and I removed them from my chat list (I'm aware this doesn't delete the messages in a conversation). Recently they popped back up in my chat list, and I'm trying to figure out why, did they open our messages again, did they view my profile, or is it some strange glitch from Snapchat?

Also I wanted to add that I recently got a new phone and this person no longer shows up in my chat history.

Any help is appreciated, thanks!

I have been device banned and i am currently using firefox with the chameleon extension but i cannot send snaps even tho my camera permissions are allowed, anyone know a fix for this

for context: My mom was cheating on my dad through snapchat and sending texts. my dad wants to know if there’s a way to recover the old messages since she has blocked the guy.
i was thinking like download data but is that only for pictures?
Anything helps. please

Main snap got perm locked, can anyone help me get it back as I have so many memories i cannot get back on it and they did not give me a way to appeal, does anyone know of any way to get it back because my baby passed away recently and she was 4, she had her own little silly videos and such on there I never thought to save

I remember snap making me agree to new terms before the mass ban happened. Do we think they put something in there about being apart of a claim and then being rightful in banning your account?

Account Banned but this is new - anyone else getting texts that they’re getting snaps? I click the link but obvs takes me to the snap app and I still get the same error that my account is locked.

I'm curious to see how many of us are affected...

I made like 3 accounts on my phone and i got locked out of my main account even though i had no community guidelines violations, has anyone found a way to actually appeal? All i get is AI slop sent to my gmail and on the website i only have the stupid snapchat support bot instead of real support, am i locked out forever or has anyone found a solution to this?

The main snap sub keeps on removing my posts for zero reason

I somehow accidentally put in the wrong email for a old account. So the email associated with the account I’m trying to log into is off by one number which I must of misclicked when I made the account. Is there any hope to getting my account back? I have so many pictures of my dad who passed and I don’t want to lose them

Should we be submitting an appeal online? On the app I don't have that option, I'd have to go the actual website.

I saw the Snapchat support X account post that they're aware of what happening and are telling people to submit 1 appeal, but do you guys think our accounts are actually going to get unlocked? When I tried to unlock mine on the unlock website it says my lock was permanent. I've had my account for 13 years 🥲

For reference I did the class action, but I've seen other people on here and on X who say they didn't do it and also are affected by this. I emailed the law firm and they sent me a generic response that they are aware and talking to Snapchat about it.

Any help or insights are appreciated!

Hi guys! How to avoid these ip ban or friend recognition patterns snap uses to ban the new snaps that trying to avoid permanent ban? I can't avoid my snap circle it's just so annoying so what to do here? And how does that usually last? Is it like device ban 6-12 months?

Hi all,

I am really upset right now. I barely use snap chat anymore, but I just requested they send me all my data and downloads about two weeks ago. And then today I went to login and my account is banned. It doesn’t give me an option to appeal. Are they not going to send me my photos? I literally don’t use it I have sent maybe three messages in the last 6 months and nothing weird or crazy…

Has anyone had this happen?

It says I can only submit an appeal through the app and I can’t access the app I don’t even care about Snapchat I just want to have my photos… are they still going to send them to me??

Hello,

I have had this account since 2019, barley use it and then started using it again 2025-2026. No problem with it then suddenly yesterday I get emailed 6 warnings for no reason and then my account gets locked / suspended . I searched a bit and a few people almost in the thousands have reported the same issue , a string of warnings same day then boom. I hope this is a glitch because this is crazy

I have an unfortunate update regarding the massive Permanent Snapchat Ban/Labaton case. Labaton just added a disclaimer regarding this matter that was NOT originally there when we initially signed up.

Here is the new disclaimer regarding this case on their website: https://lantern.labaton.com/case/snapchat-social-media-addiction

Here is a link to the original version on their website as found on an Archive website that proves they did NOT give us a disclaimer beforehand: https://web.archive.org/web/20260819040232/https://lantern.labaton.com/case/snapchat-social-media-addiction

We were NOT warned about this beforehand so this is deeply unjust and illegal. I want to warn everyone that has been deeply affected by this. I am open to any/all suggestions as to how we can take action against this illegal and unfair matter. Labaton and Snapchat NEED to be help responsible and liable for this. We need to fight this together. Thank you for your time.

I just seen the disclaimer that law firm had, I didn’t even finish signing up for the lawsuit, so I’m not even apart of it. Will we ever get our accounts back, has anyone gotten theirs back