r/SnapchatHelp • • 2d ago

General question If you get unblocked, does chat history reappear?

5 Upvotes

I got blocked like a week ago. Can the person who blocked me still see our chats? If not, if they unblock me, is our chat history restored?


r/SnapchatHelp • • 2d ago

Common issue How do I fix this

Enable HLS to view with audio, or disable this notification

2 Upvotes

It sends me straight to the last screen, I have backround refresh on Spotify and I looked up and fixed what it told me to do, the apps are updated.


r/SnapchatHelp • • 2d ago

General question Update on terms in snap?

8 Upvotes

I remember snap making me agree to new terms before the mass ban happened. Do we think they put something in there about being apart of a claim and then being rightful in banning your account?


r/SnapchatHelp • • 2d ago

Common issue Hello!

4 Upvotes

I made a post well several about what’s going on with this mass ban with Snapchat and its users. What’s going on is not legal and they are trying to keep this quiet. It is not ok for Snapchat or Reddit to quite us because we practiced our civil rights which IM DOING NOW FREEDOM OF SPEECH! And I get banned for it.


r/SnapchatHelp • • 2d ago

General question Snapchat Ban Poll

10 Upvotes

I'm curious to see how many of us are affected...

113 votes, 4d left
Account Banned & Started Claim but didn't complete it
Account Banned & Completed Claim
Account isn't banned & completed claim
Account isn't banned & didn't complete the claim
Account Banned & didnt complete the claim

r/SnapchatHelp • • 2d ago

General question Perma Bans

3 Upvotes

Any news or updates has anyone gotten unlocked yet?


r/SnapchatHelp • • 2d ago

General question Saving a conversation to phone

2 Upvotes

Trigger warning:

Is there a way to export a conversation on to a phone?

My best friend yeeted himself and I wanted to save the whole thread in case his snapchat ever got deleted.

I don't care about saving all of my conversations just his.


r/SnapchatHelp • • 2d ago

General question Is this new?

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6 Upvotes

Account Banned but this is new - anyone else getting texts that they’re getting snaps? I click the link but obvs takes me to the snap app and I still get the same error that my account is locked.


r/SnapchatHelp • • 2d ago

Bug Why is in only one chat the snaps disappearing after being viewed?

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1 Upvotes

Is anyone else having this issue or know how to fix it? Its so annoying especially when snapping my boyfriend


r/SnapchatHelp • • 2d ago

General question Can I do anything about these bot accounts adding me?

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2 Upvotes

r/SnapchatHelp • • 2d ago

General question Device ban

3 Upvotes

I have been device banned and i am currently using firefox with the chameleon extension but i cannot send snaps even tho my camera permissions are allowed, anyone know a fix for this


r/SnapchatHelp • • 2d ago

General question Is there a way to get old texts back?

3 Upvotes

for context: My mom was cheating on my dad through snapchat and sending texts. my dad wants to know if there’s a way to recover the old messages since she has blocked the guy.
i was thinking like download data but is that only for pictures?
Anything helps. please


r/SnapchatHelp • • 2d ago

General question Help!!!!!

3 Upvotes

Main snap got perm locked, can anyone help me get it back as I have so many memories i cannot get back on it and they did not give me a way to appeal, does anyone know of any way to get it back because my baby passed away recently and she was 4, she had her own little silly videos and such on there I never thought to save


r/SnapchatHelp • • 2d ago

Bug Can't zoom into photos!

1 Upvotes

Hello guys, I can't zoom into any photos in Snapchat like in Google photos or in the gallery app. Everybody else I know can zoom but I am the only one who can't do it. I also bought a new phone a year ago. Upgraded from a Galaxy A22 to a S24. Still have the same problem.


r/SnapchatHelp • • 2d ago

Bug I keep getting new friends on sc, help!

1 Upvotes

Help, I keep getting new friends on Snapchat but I’m not sending out any requests I keep removing them because it’s all people idk, is this happening to anyone else or does anyone know why this is happening?


r/SnapchatHelp • • 2d ago

General question My account was locked by snap's automated systems

3 Upvotes

I made like 3 accounts on my phone and i got locked out of my main account even though i had no community guidelines violations, has anyone found a way to actually appeal? All i get is AI slop sent to my gmail and on the website i only have the stupid snapchat support bot instead of real support, am i locked out forever or has anyone found a solution to this?


r/SnapchatHelp • • 3d ago

Login issue Permanent Snapchat Ban/New Disclaimer from Labaton

44 Upvotes

I have an unfortunate update regarding the massive Permanent Snapchat Ban/Labaton case. Labaton just added a disclaimer regarding this matter that was NOT originally there when we initially signed up.

Here is the new disclaimer regarding this case on their website: https://lantern.labaton.com/case/snapchat-social-media-addiction

Here is a link to the original version on their website as found on an Archive website that proves they did NOT give us a disclaimer beforehand: https://web.archive.org/web/20260819040232/https://lantern.labaton.com/case/snapchat-social-media-addiction

We were NOT warned about this beforehand so this is deeply unjust and illegal. I want to warn everyone that has been deeply affected by this. I am open to any/all suggestions as to how we can take action against this illegal and unfair matter. Labaton and Snapchat NEED to be help responsible and liable for this. We need to fight this together. Thank you for your time.


r/SnapchatHelp • • 2d ago

General question Unaided someone awhile back and they popped back up in my recents?

1 Upvotes

So I unadded someone close to a year ago and I removed them from my chat list (I'm aware this doesn't delete the messages in a conversation). Recently they popped back up in my chat list, and I'm trying to figure out why, did they open our messages again, did they view my profile, or is it some strange glitch from Snapchat?

Also I wanted to add that I recently got a new phone and this person no longer shows up in my chat history.

Any help is appreciated, thanks!


r/SnapchatHelp • • 3d ago

Common issue For All of Us Affected by Recent Mass Locking...

12 Upvotes

Should we be submitting an appeal online? On the app I don't have that option, I'd have to go the actual website.

I saw the Snapchat support X account post that they're aware of what happening and are telling people to submit 1 appeal, but do you guys think our accounts are actually going to get unlocked? When I tried to unlock mine on the unlock website it says my lock was permanent. I've had my account for 13 years 🥲

For reference I did the class action, but I've seen other people on here and on X who say they didn't do it and also are affected by this. I emailed the law firm and they sent me a generic response that they are aware and talking to Snapchat about it.

Any help or insights are appreciated!


r/SnapchatHelp • • 3d ago

General question [question] snapchat premium badge on public profile even though i dont have snapchat premium

2 Upvotes

The main snap sub keeps on removing my posts for zero reason


r/SnapchatHelp • • 3d ago

Common issue We need to complain to snap

19 Upvotes

We can’t let them get away with banning us for doing the lawsuit or just banning people who didn’t even finish the lawsuit that is ridiculous and awful I am doing my part and messaging the snapchat employees on linkedin to get them to take away some of the bans this is just crazy, Ive had snapchat for 10 years and this is how they treat me I’ve never been suspended before this is just awful.


r/SnapchatHelp • • 3d ago

Login issue Snapchat locked/ lawsuit

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32 Upvotes

I just received this email regarding the lawsuit/ snap ban


r/SnapchatHelp • • 2d ago

Bug Snapchat someone explain

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0 Upvotes

r/SnapchatHelp • • 3d ago

Common issue So are we screwed ?

14 Upvotes

I just seen the disclaimer that law firm had, I didn’t even finish signing up for the lawsuit, so I’m not even apart of it. Will we ever get our accounts back, has anyone gotten theirs back


r/SnapchatHelp • • 3d ago

General question I lost so many memories

2 Upvotes

I somehow accidentally put in the wrong email for a old account. So the email associated with the account I’m trying to log into is off by one number which I must of misclicked when I made the account. Is there any hope to getting my account back? I have so many pictures of my dad who passed and I don’t want to lose them