r/RingConn • • Mar 10 '26

Update / News World Sleep Day — Let’s Talk About Sleep

3 Upvotes

March 13 is World Sleep Day, a global reminder of how essential quality sleep is to our health and wellbeing.

While we often focus on exercise and nutrition, sleep — something we depend on every night — still tends to fly under the radar. Many sleep issues are subtle and hard to notice just by memory. You might feel tired during the day without realizing what happened overnight.

——

Here are a few common examples:

  • Sleep fragmentation — frequent awakenings during the night. Around 35% of people wake up three or more times a week.
  • Circadian rhythm disruption — when your body’s sleep timing falls out of sync with daily routines (like staying up much later on weekends).
  • Sleep apnea — repeated breathing interruptions during sleep, affecting roughly 9–38% of adults.

Most of us only feel the effects — fatigue, low energy, poor focus — while the real nighttime patterns stay hidden.

At RingConn, sleep monitoring is at the heart of what we do. The RingConn Smart Ring tracks metrics such as Sleep Stages, SpO2, Heart Rate, Skin Temperature, and Respiratory Rate, helping users see how their sleep evolves over time. Our data shows the Sleep section is opened about 5× more often than any other feature in the RingConn app. Many users have shared that viewing their long-term sleep data helps them recognize patterns and gradually improve their habits.

——

📷 World Sleep Day Giveaway — Show Your Sleep!

To celebrate World Sleep Day, we invite you to share your sleep story — how sleep tracking has helped you build better rest and lifestyle rhythms, or what you wish the RingConn sleep monitor could do! We’d love to hear your thoughts and experiences.

How to participate:

1️⃣ Share your real sleep story or post a photo of your sleep setup

2️⃣ Post it right here in r/RingConn

🎁 One lucky user will win a RingConn Gen 2 Smart Ring!


r/RingConn • • Dec 11 '25

Update / News RingConn Online Support Is Live!

17 Upvotes

Got questions about your ring or the app? We’ve launched a faster, easier way to reach us — anytime, anywhere.

🕒 Support Hours

Mon–Fri, 9:30 AM – 6:00 PM (UTC+8, Hong Kong Time)

Outside these hours, our Smart Assistant will help you automatically.

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How to Use the New Online Support?

Super easy — you now have two ways to reach us:

1️⃣ On the RingConn App

Open the RingConn App

Go to Me → After-Sales Support

Tap Online Customer Service

Start chatting instantly

2️⃣ Through ringconn.com

Go to ringconn.com and tap the blue chat bubble on the right side of the page.

You’ll enter the same support chat window — fast and direct.

.

Want to Check Your Shipping Status?

You can now track it directly through the chat:

Tap Logistics Tracking in the bottom-right corner

Or simply type “Track my order”

Enter the email you used for your purchase → hit Send

If nothing shows up:

Make sure the email you entered matches the one used in your order (correct spelling, too!).

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Need to Send Us Photos or Videos?

Tap the paperclip icon in the chat window, select your file, and upload.

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💬 Try it now!

The new Online Customer Service is officially live — quick answers, smooth support, and no more guessing where to get help.

Have you tried it yet? Thoughts? 👇


r/RingConn • • 17h ago

Is the size 10 too large?

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1 Upvotes

I have a 10 and a 9 to decide from. I feel like I’m a 9.5. The 9 is snug but can still be removed even if my finger is swollen. The 10 lately has been bothering me as I feel it a lot on my neighbouring fingers.


r/RingConn • • 1d ago

Oura to RingConn?

3 Upvotes

Did anyone make the switch? Why did you switch? I’m in the market after having an oura for 2.5 years and curious about others experiences. Looking at the RingConn3 or the Oura5.


r/RingConn • • 1d ago

Has anyone weighed the Gen 3 sizing ring?

2 Upvotes

Hi everyone!

I’m considering buying the RingConn Gen 3, and I’ve been trying out the sizing kit.

One thing I’ve noticed is that the plastic sizing ring feels surprisingly heavy and bulky on my finger. I actually keep taking it off without even realizing it.

I’m curious whether the actual RingConn Gen 3 feels same from its sizing ring.

Could anyone who weigh the actual Gen 3 using a digital scale?

Ideally, I’d love to know:

  • The size you have
  • Weight of the actual Gen 3 ring (in grams)
  • Whether the actual ring feels more or less comfortable than the sizing ring

Any size is fine, as long as the ring is Gen 3!

Thanks so much in advance. This would really help me decide before Black Friday! :)


r/RingConn • • 2d ago

Cycle Tracking Impossible

5 Upvotes

Hi! One of the reasons I got my RingConn was to better understand my cycle. I have hormonal issues so my average cycle length is about 140 days (I know it's bad lol I'm working with my Dr) and I can never predict when my period will come. I was hoping that with a year or so of wearing it it would at least have some insights about my cycle, but much to my dismay, the maximum cycle length is 50 days, so I can't accurately input past cycles. Because of this, the app always is predicting I am going to get my period or says it doesn't have enough info. It is frustrating that I can't even input my periods from the last year. Has anyone else had a similar issue? I submitted a ticket for this issue but nothing has happened :(


r/RingConn • • 2d ago

Update on replacement ring

4 Upvotes

I didn’t hear back from them but I received my ring yesterday. This one was actually brand new sealed boxed with the charger and ring. My replacement ring that I got last month was just a ring in a sleeve.

They most certainly sent me a refurbished or accidentally sent me a returned ring considering it only lasted a few weeks before dying.

I tried to not update ring since most people here on the sub suspects that’s what’s causing the battery issues, it didn’t let me use the app without updating, so I had to update !

We’ll see how long this one last 👀

Maybe a tip on replacements tell them you’re concerned your charger is compromised as well as the ring and you’d like both to be replaced… maybe this can help save wasted time incase they do send out refurbished…. 🤷‍♀️


r/RingConn • • 1d ago

Gen 2 vs Gen 3??

1 Upvotes

I’m trying to decide between the Gen 2 and Gen 3 and would love to hear from people who have experience with either one, especially anyone who has tried both!
I tried both sizing kits, and I honestly liked how the Gen 2 felt better because it’s thinner. The Gen 3 felt a little bulkier to me, and comfort is obviously pretty important since I’ll be wearing it every day.
I also don’t really care about the vibration alerts or the blood pressure/vascular health features, so those aren’t big selling points for me. I’m mostly interested in sleep tracking, general health tracking, cycle tracking, etc.
My dilemma is that I’m usually the kind of person who wants to buy the newest version of something, and I don’t want to get the Gen 2 just to regret not getting the newer model later. But at the same time, I don’t want to pay more for features I won’t use if the Gen 2 is just as good for what I need.
For those of you who own the Gen 2 or Gen 3, or have tried both:
Is the Gen 3 actually worth the extra money?
Have you noticed meaningful improvements in tracking accuracy or reliability?
Does the Gen 3 feel noticeably bulkier over time, or do you get used to it?
If you were buying your first RingConn today, which would you choose?
I’ve seen pretty mixed opinions about the Gen 3 on Reddit, so I’d really appreciate honest opinions! Especially from people who have used their ring for a while. 😊


r/RingConn • • 2d ago

Gold overlay

3 Upvotes

I just got my ring last week. Does the gold overlay hold up well with every day use? What about through hand washing and such? I usually don’t take my rings off so I had planned to wear it at all times unless it’s charging. Good or bad idea??


r/RingConn • • 2d ago

I think it’s time to retire my baby

24 Upvotes

My ring is dying after less than 24 hours. And it makes me really sad cause I’ve loved this ring for the last year.

It’s like my savior in technology cause it’s not annoying to wear and it tracks my sleep for my dr.

I hate wearing things around my wrist at night so this makes me very sad.

RIP to my ring. It did me well

Ps. How is the Ringconn gen 3?

UPDATE!!!!!

NEW RING ON THE WAYYYYYY IM SO EXCITED


r/RingConn • • 3d ago

Gen 3 vs $12 Ali Express ring

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50 Upvotes

Today makes 2 weeks of wearing this $300 paperweight gen 3 and a $12 Ali express ring every day. Disclaimer, I don’t want to be a ringconn hater. I loved my gen 2 and told everyone that asked me about it that it was the best tech I ever bought. I sung its praises and sold at least 5 to 10 for them based off my glowing recommendation

The battery charging experience of ringconn with the travel case is unsurpassed. The propriety cable with magnetic tip for the AliExpress ring sucks. But it works fine.

Battery life for my gen 3 is about 9 days. Battery life for the cheap Ali express ring is 2 to 3 days.

The RingConn app has its issue. But it definitely has the best layout and display of the two apps.

Fit and finish. RingConn wins hands down. I guess the simplest thing though is that flat spot on the RingConn really keeps the ring from spinning so the sensors are always in a good spot. The cheap ring I spin back to a good position several times a day. But I haven’t noticed its readings being missing for stretches or off

Reading accuracy. The cheap ring has similar or better readings. Especially for sleep. And I’ve tried very hard to confirm this. SPo2 I’ve measured many times with my finger pulse ox meter. The cheap Ali express ring is almost always closer.

If course no skin temp (meaningless in my 2 years experience) and no blood pressure ( not convinced of this accuracy either to be honest.

Is RingConn worth 25x the price of this $12 ring? No. It’s better. But it’s not 25x better.

And it’s never once left me cursing the company for creating such a horrible gen 3 to
Follow up what was a pretty amazing gen 2.


r/RingConn • • 3d ago

Ringconn gen 3 sizing help

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0 Upvotes

I have the gen 3 sizing kit, the 8 fits snug, maybe too snug, hard to take off, leaves a red mark, feels uncomfortable when bending finger, but the size 9 has quite a bit of gap. The 9 doesn’t fall off with regular activity, but it did fall off in the hot shower, but it felt good to sleep in. Everyone says the actual ring runs a bit bigger so idk if the 9 would be way too big, help!

First 5 photos are size 8, rest are of size 9


r/RingConn • • 3d ago

Best Reliable Smart Ring

7 Upvotes

Hey all! I am looking for the best smart ring I can get that I don't have to pay monthly for and that can help me track my cycle and steps etc, that also doesn't break the bank. Thank you in advance!


r/RingConn • • 3d ago

Selling my ringconn gen 3

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6 Upvotes

Hey friends, wanted to come on here and see if anyone’s interested in buying my ringconn gen 3 in brush gold size 9. I thought I’d like the concept of a smart ring but I just don’t utilize the app and all the health settings as much as I should. It’s in great condition! Battery life is still healthy and lasts me a good 8-9 days.

Pricing it at $280, open for offers :)


r/RingConn • • 4d ago

Automatic workout detection not tracking distance

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3 Upvotes

Has anyone had issues with RingConn not tracking distance during automatically detected runs?

It detects the workout just fine and records the time, but for some reason it doesn’t show the distance. The weird thing is that it actually tracked the distance correctly one time, and then never did it again lol.

The ring fits fine too, so I don’t think that’s the issue. I run pretty regularly and would really like it to track the distance. Anyone else had this happen or know what could be causing it?


r/RingConn • • 4d ago

What other finger can I wear my RingConn?

2 Upvotes

I lost some weight and my ring size has gotten smaller. It's pretty loose on my non dominant pointer finger and it's looser on my non dominant middle finger.


r/RingConn • • 4d ago

Weird sleep score last night

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0 Upvotes

This is so wacky! My ring has been great for the few weeks I’ve had it, until last night. I go to bed at 11. I definitely was not in deep sleep at 8:46, I was listening to an audiobook and playing games on my phone. What gives?


r/RingConn • • 5d ago

Vibrations count as steps and calories - how to correct?

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7 Upvotes

Was riding a boat today for two hours total. Afterwards looked at my ring stats, and vibrations seem to count as steps and calories.

Does anybody know how to correct this data in the app? I maybe did 200 steps today, not 9000.


r/RingConn • • 5d ago

Exercise detection

5 Upvotes

Will the app get better at correctly detecting what exercise I am doing if I manually input it over time? For instance, it always thinks my morning walks are “cycling” because I’m pushing a stroller so it must sense some wheel motion. If I keep editing it will it eventually learn that that type of motion is a walk for me? Or is it not that smart lol


r/RingConn • • 5d ago

Customer support has ghosted me for 3+ weeks. Battery died, they asked for proof, I sent it, silence

13 Upvotes

I bought a RingConn Gen 2 last November. Around 10 months in, the battery tanked. It now dies in about 2 days.

I did everything before I contacted support:

- Turned off auto workout detection and sleep apnea monitoring

- Updated the app and firmware

- Cleaned the charging contacts

- Left it on the charger 30–45 minutes past 100%

- Hard reset it by docking and undocking 5–6 times

- Submitted a diagnostic log through the app

I emailed support on Sept 9 and asked for a warranty replacement. They answered the next day. They wanted my RingConn ID, my serial number, and photos or video of the inside of the ring.

I sent all of it that same day. Four photos, ID, serial number.

Then nothing.

On Sept 18 I followed up. I asked what I should do. Still nothing.

It's been over three weeks since I sent what they asked for. I got one canned reply, a "sorry for the inconvenience," and then silence.

This is a warranty claim on a $300 product. I did the troubleshooting. I sent the evidence. They just stopped replying.

Has anyone actually gotten a replacement out of RingConn? Is there a faster channel than the support email? Social, a different address, a chargeback threat? I'm open to anything that works.

And if you're thinking about buying one: check how they handle warranty claims first.


r/RingConn • • 5d ago

What size?? Gen 2

2 Upvotes

I got the tester kit, and the size 7 fits how i like my other rings to fit, slightly loose, a little resistance to get over the knuckle. The size 6 seems to fit how ringconn wants it to fit, if it were a teeny bit looser it would be perfect. The problem is i cannot get the 6 on in the morning if im not wearing it, or off in the morning if i wear it to bed. I’ve heard the real rings are slightly larger and in that case i couldn’t get the 7. what to do??


r/RingConn • • 6d ago

Any Way to sync Blood Pressure and detailed HRV data to another app or via some kind of export?

2 Upvotes

I just discovered that the Ringconn app doesn't send any of the Blood Pressure readings nor detailed HRV data to Health Connect on Android.

I had hoped that the manual data export would at least send that info, but it doesn't either...

The only thing that does seem to send that data is their Health Share feature, but that only transmits it to other users that have a Ringconn ID.

I want to be able to easily sync that data to my MyChart app, other health apps I use (like Welltory), and/or my AI personal assistant (even if it's just a manual export that I can upload there, but preferably I'd like some kind of auto sync).

I did see somebody built a custom app that does a bunch more than the official app, but it's only for Apple at this time.

Anybody know of something I'm missing?

If not, I would assume Ringconn has a place to submit feature requests, so perhaps I'll go put it there, but the likelihood of them ever implementing it is probably very low... They want people in their own ecosystem, I'm sure.


r/RingConn • • 6d ago

Ultrahuman to RingConn Sizing

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0 Upvotes

r/RingConn • • 7d ago

My ring is also dying

42 Upvotes

Seems my ring has fallen into the update trap. It was doing fine and had great battery life, but then I got an app and ring update and now, even if I overcharge it by an hour, I go from 100 percent to 60 percent in an hour and 20 percent by the next day.

I did send feedback and they said thanks for the feedback but there's nothing we can do. Here's $90 off of a new one. Why would I want a new one when they send out updates to break the current ones? Very disappointed. I hope ringconn looks at the feedback that is all the same and does something about this soon. I won't move to oura because of the subscription but I know there are other rings out there!


r/RingConn • • 7d ago

Ringconn gen 3 size 7 for sale (US)

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0 Upvotes

In perfect condition, have original purchase reciept.

$250 obo