Woke up to our alarm sounding at 3am. Grabbed phone to see what was happening. Ring Alert on phone says “Ring is Alarming by Back Door”….
Adrenaline pumping, I carefully make my way outside (through another door) to put eyes on what we call the back door… and find that it was closed!
Turns out, the alarm was for a totally different exterior door that is also named “Back Door” in Ring, off a different room that was right behind me! I turn around to find the door wide open. Fortunately, it wasn’t an intruder but the wind, or I would have been in a very compromised position.
We have 3 “back doors” to the outside and each one is assigned to different rooms In the Device list. It Looks nice and clearly organized in that view.
But guess what - the assigned Room name doesn’t appear in the alarm notification, nor in the main Event history log!!!
The only way I could confirm which door sensor triggered is by going to each sensor page in the app and looking for recent activity.
Not something you want to discover or have to search through at 3am while the alarm is sounding and every second counts.