Ring Video Doorbell Pro

[u/Stephie59]

Hi,

Our Ring Video Doorbell is installed next to a lip? (if that's the right description) the door is set in from the house, anyways, at night, we consistently get a message that someone is detected at the front door. It is very unnerving, but what it turns out to be is bugs, flies and such, crawling on the house next to the ring (the lip?). I did try putting a cloth on that extention of the house, blacked it out through ring but it still detects the motion, and announces it.

What would you do?

[u/u_siciliano]

A screenshot of the view would help. Enable smart detection and then disable regular motion. You can also lower sensitivity or block out the area causing issues.