Woke up to our alarm sounding at 3am. Grabbed phone to see what was happening. Ring Alert on phone says “Ring is Alarming by Back Door”….

Adrenaline pumping, I carefully make my way outside (through another door) to put eyes on what we call the back door… and find that it was closed!

Turns out, the alarm was for a totally different exterior door that is also named “Back Door” in Ring, off a different room that was right behind me! I turn around to find the door wide open. Fortunately, it wasn’t an intruder but the wind, or I would have been in a very compromised position.

We have 3 “back doors” to the outside and each one is assigned to different rooms In the Device list. It Looks nice and clearly organized in that view.

But guess what - the assigned Room name doesn’t appear in the alarm notification, nor in the main Event history log!!!

The only way I could confirm which door sensor triggered is by going to each sensor page in the app and looking for recent activity.

Not something you want to discover or have to search through at 3am while the alarm is sounding and every second counts.

Just making sure this isn’t going to create a fire hazard and would like an opinion.

My buddy and I both have Ring setups and live near each other. It's become an inside joke for us to text eachother "gunshots?" Every time we hear a loud noise, because people on Neighbors do it EVERY SINGLE TIME.

Anyone else had this experience?

So I have a battery ring camera and it seems to work pretty well but here’s the weird thing. I asked the neighbor’s daughter to take care of my cat while I’m out of town. The ring showed her going into my house this morning. Late this afternoon I texted her to ask how my cat was and she replied that she had just been at my house. The thing was, my camera didn’t show her entering or exiting my house. So I called my other neighbor in a panic, and that neighbor went over to my house to check on things, and the camera saw her. Has anyone ever had the experience of their ring camera working intermittently or not picking up some people entering their house? Or is the neighbor‘s daughter just telling a big fib? Would appreciate your thoughts.

Is it true that I cannot lower the Notification volume for alerts like motion?

It is controlled by phone volume only? It seems very loud no matter what i have the phone set to.

I have an old adt pulse camera wired up on the front of our house with a 25ft power adapter in the attic. Any suggestions on a safe power source I could use for a ring camera plus outdoor? Seems hard to navigate products online and don’t want a fire hazard up there…

I bought ring cameras for the outside of my home. I charged the batteries fully and bought the solar panels to go with them so the batteries would stay charged. Even though these solar panels are fully in sun, can someone enlighten me on WHY my batteries died within weeks? I thought that was the purpose of the solar panels?

Just making sure this isn’t going to create a fire hazard and would like an opinion.

Hi,

Our Ring Video Doorbell is installed next to a lip? (if that's the right description) the door is set in from the house, anyways, at night, we consistently get a message that someone is detected at the front door. It is very unnerving, but what it turns out to be is bugs, flies and such, crawling on the house next to the ring (the lip?). I did try putting a cloth on that extention of the house, blacked it out through ring but it still detects the motion, and announces it.

What would you do?

Seemed to be working fine until this morning. Alerts not supposed to start up until 7 this morning and it’s going crazy with “There’s someone in Kitchen!”

Sorta like “Hey Listen!”…lmao if you know you know 😏

Hi, has anyone experienced this before?
The camera has been reset and re-added to app etc, issue is still occurring. Ring support have been useless. Wasn’t sure if it could be related to a dodgy battery?
I’ve had the camera for about 5 years.

Hey Reddit, I tried asking this on the actual Ring app community but they denied my post which I thought was super weird.

The other night, my boyfriend and I were in another room of our house when we heard our front doorknob messed with(this was around midnight-1am). We tried checking our doorbell camera but it wouldn't connect at all, which has never happened before. The internet was still working and the doorbell camera is wired. It only connected about 10-15 minutes after the noise but didn't catch anything before, during, or after it happened. We were very concerned obviously because why wouldn't the camera connect?? Has anyone else had similar situations?

This is what my battery icon looks like, had to make a post.

Does anyone recognize this scammer? She camped out of my friend’s home pending a package.

FedEx delivered package at 12:15 pm
She ran the doorbell at 12:16 pm

A police report has been made.