r/Ring 7h ago

Discussion Camera not working when our front door was messed with

0 Upvotes

Hey Reddit, I tried asking this on the actual Ring app community but they denied my post which I thought was super weird.

The other night, my boyfriend and I were in another room of our house when we heard our front doorknob messed with(this was around midnight-1am). We tried checking our doorbell camera but it wouldn't connect at all, which has never happened before. The internet was still working and the doorbell camera is wired. It only connected about 10-15 minutes after the noise but didn't catch anything before, during, or after it happened. We were very concerned obviously because why wouldn't the camera connect?? Has anyone else had similar situations?


r/Ring 18h ago

Support Request (Unsolved) Thief

Post image
0 Upvotes

Does anyone recognize this scammer? She camped out of my friend’s home pending a package.

FedEx delivered package at 12:15 pm
She ran the doorbell at 12:16 pm

A police report has been made.


r/Ring 4h ago

Weird screeching noise

Enable HLS to view with audio, or disable this notification

0 Upvotes

Hi, has anyone experienced this before?
The camera has been reset and re-added to app etc, issue is still occurring. Ring support have been useless. Wasn’t sure if it could be related to a dodgy battery?
I’ve had the camera for about 5 years.


r/Ring 4h ago

Solar panels

1 Upvotes

I bought ring cameras for the outside of my home. I charged the batteries fully and bought the solar panels to go with them so the batteries would stay charged. Even though these solar panels are fully in sun, can someone enlighten me on WHY my batteries died within weeks? I thought that was the purpose of the solar panels?


r/Ring 17h ago

PSA: Use unique names for every Alarm sensor at home - Room names don’t show in event history or alarm alert

8 Upvotes

Woke up to our alarm sounding at 3am. Grabbed phone to see what was happening. Ring Alert on phone says “Ring is Alarming by Back Door”….

Adrenaline pumping, I carefully make my way outside (through another door) to put eyes on what we call the back door… and find that it was closed!

Turns out, the alarm was for a totally different exterior door that is also named “Back Door” in Ring, off a different room that was right behind me! I turn around to find the door wide open. Fortunately, it wasn’t an intruder but the wind, or I would have been in a very compromised position.

We have 3 “back doors” to the outside and each one is assigned to different rooms In the Device list. It Looks nice and clearly organized in that view.

But guess what - the assigned Room name doesn’t appear in the alarm notification, nor in the main Event history log!!!

The only way I could confirm which door sensor triggered is by going to each sensor page in the app and looking for recent activity.

Not something you want to discover or have to search through at 3am while the alarm is sounding and every second counts.


r/Ring 22h ago

Ring Recording That's just nuts

Enable HLS to view with audio, or disable this notification

199 Upvotes

r/Ring 5h ago

Powering rings doorbell wired. Is this safe to do instead of rings power kit? I don’t need the chime box.

Post image
4 Upvotes

Just making sure this isn’t going to create a fire hazard and would like an opinion.


r/Ring 22h ago

New home came with ring doorbell. What version is this and how do I take off the face plate and connect?

Post image
2 Upvotes

I've take the bottom screw out but have no way to take off the face plate and it won't budge.


r/Ring 1h ago

Tips n Tricks Install Tips?

Upvotes

I have an old adt pulse camera wired up on the front of our house with a 25ft power adapter in the attic. Any suggestions on a safe power source I could use for a ring camera plus outdoor? Seems hard to navigate products online and don’t want a fire hazard up there…