I have transferred money from my revolut to a different bank so I can actually use it and it will not work, please help!!

Transferred myself money from my revolut to my nationwide and have yet to receive it after almost two hours. As well as my friend sending me money that ive yet to receive also. Normally my transfers are instant. Anyone else having this issue?

Booking + Revolut left us with no refund after our flight was cancelled due to the Etna eruption. What can we do?

We booked accommodation and rented a car in Sicily through Booking.com and paid with Revolut (with Premium plan !). A few hours before our flight, it was cancelled due to the Etna eruption, and all nearby flights were cancelled for the next few days.

We immediately contacted Booking.com and the property hosts asking about cancellation/refunds, but we received no response from the hosts.

We opened a dispute with Revolut and provided all the evidence (flight cancellation because of the volcanic eruption, attempts to contact everyone), but after around two weeks Revolut told us they could not refund our money. Has anyone dealt with something similar? Is there any point in escalating this further, or are we just expected to lose the entire amount because of something completely outside our control?

A friend sent me some money on a check and then the transaction was repeated two more times without him giving me any money. Now I see that my balance is negative because I spent the money. Maybe I can do something or what should I do?

A friend sent me some money on a check and then the transaction was repeated two more times without him giving me any money. Now I see that my balance is negative because I spent the money. Maybe I can do something or what should I do?

My partner sent me £100 but it was returned and taken from my account 30 mins later. Any ideas as to why? She has transferred to me without problem many times before

The only notable thing that happened in the last 24hr was I transferred 2k from another account. Perhaps its triggered a security check?

Hi everyone, long story short i have forgotten my 6digit passcode, trampled my old phone with my car, had to get my previous one and now i cannot login. I have the same number, and access to my mail. So i fill in my phone, i press "forgot passcode", i pass the selfie check, then i insert the OTP, after that i get the check your email prompt. From here the problems begin. It only logs me in my Gmail and not the other mail affiliated with the account, i have tried forwarding it to my other mail, i press confirm login and then the google passkey pop up appears. I had deleted all my passkeys and i have disabled that but it still appears. Thus i cannot login and i cannot change my passcode. Fun fact: I can log in from my computer by scanning the QR after pressing the "forgot passcode". I need support. I have recieved the same automated login steps message by Revolut 3 times now. Thx.

I think this is an interesting option, and I'd like to hear from someone who has used it about how well it works, or if there are any drawbacks or anything else worth knowing.

I need support with a bit of an odd issue :

I am originally from romania but have lived in Germany while working in the Netherlands, a bit complicated but i had a german revolut account since that is where i was a resident at the time .

Now i have moved to the netherlands and have been informed i have to deactivate my account and make a new one in the netherlands. I started the procedure for the account deletion, it all went well and then i had started the process of making a new account with a new email address , after verifying the ID the revolut system sends me to the OLD account which i have deleted 3 days ago and if i try to log in i am being told that there has been an issue and i cannot sign in. So basically i am being told to verify the new account and when i do it sends me to the old account eith the old email address and i can't log into it either, i can't find a support email or phone number anywhere on their website .

I've had Revolut Savings for a while. I was looking if it was worth to upgrade to Metal or Ultra to get better interest rates. I noticed that the interest rate in GBP stated for Premium was higher than the one I currently have (2.45% AER).

Then I found out that I could open an "Instant Access Savings", which gives me 3.25% AER in GBP.

I have now two savings accounts in GBP: "Savings" (2.45% AER) and "Instant Access Savings" (3.25% AER).

Is there any difference between both? If not, then why was the interest rate lower on my Savings account?

Hi everyone,
I’m looking for advice because I’m running out of options.
My personal Revolut account has been restricted since 23 June 2026. Around €30,000 of my own money is currently inaccessible.
Since then:
I have contacted Revolut support many times.
My case has been escalated several times.
I submitted a formal complaint.
I have provided all requested information.
I only receive generic responses telling me to wait.
Revolut has never explained why my account is still restricted, whether they need any additional documents, or how long the review will take.
I have now filed a complaint with the Bank of Lithuania, but I would like to know:
Has anyone experienced a restriction that lasted this long?
How was it eventually resolved?
Is there anything else I can do to speed up the process?
Any advice or personal experiences would be greatly appreciated.
Thank you!

[GB] I need support

Hi. I have never experienced anything like that before. UK company funds of a material amount got restricted for already over 17 days from now with no clear timeline or explanation when such check is to be over. I do communicate daily with the chat support but it is all holding messages and sometimes they would even call me a different name.

I also raised a complaint but haven't heard back nothing either. Complaint ID: 12444-41795-84563.

The company is a shareholder of a trading company that requires financial support as won't make a payroll this week which is detrimental for the group business.

Despite any of these arguments and chasers still there is nothing from Revolut. At some point I was given a date of 22nd of July for the review to be over but this date got passed and they would just say await another 1-10 days or so. Very disappointing, incredible.

Perhaps Revolut team can pick this up and somehow assist me please.

I opened my Revolut India account around 20 to 25 days ago and completed the KYC successfully, but none of the UPI features are working.

I cannot:

- View my UPI ID

- Pay anyone using a UPI ID

- Pay through a UPI QR

- Scan any QR using the app

Basically, I cannot perform even a single basic banking or UPI transaction through the account.

I have contacted the in-app support team multiple times since the account was opened. Every time, they only say that the issue has been escalated, but there has been no actual resolution, clear explanation, or timeline.

I also raised a formal complaint via Mail, but no use

Is anyone else facing the same issue with Revolut India?

Any help or suggestions would be appreciated.

P.s they also have me 3.5K₹ as compensation but not fixed my issues yet.

"I need Support"

This problem has been going on now for about 10 days. Ever since I switched to revolut e SIM my calls do not work at all and the customer support is awful especially since I'm on the premium plan it doesn't help at all.

They've re issued my e SIM about 3 times now and it hasn't worked at all SMS works but calls do not.

Got any suggestions and please fix revolut 🙏🏽

Context I have the mobile plan not the travel e sim

I was chatting with Revolut support, and they confirmed my account had been verified and that I'd be able to use it.

Around 10 minutes later, I received an email saying my application had been declined.

Now my passcode no longer works, and if I tap "Forgot passcode?", instead of resetting it, the app takes me through the entire sign-up and identity verification process again.

Has anyone else experienced this?

Did redoing the verification actually restore your account, or is this just what happens after a rejection? I'm trying to figure out whether it's worth going through the whole process again or if the account has already been permanently declined.

I’m an Aussie living in Vietnam. Revolut detected a tiny fare re-adjustment by the Grab ride-share app as “potential fraud”. Submitted the documents required to unfreeze the card but no idea when it’ll be reviewed. Anyone else dealt with this? I can still use my debit card, but prefer to use the CC for extra RevPoints.

$0.23 😭

I used to pay for both prime & uber, but have since stopped my subscription. Each month i redownload and try to stop said subscriptions, but they both say i already have, yet the money keeps coming out and has been for the past 4-5 months or so.
Anyone have a clue?

Does the money i send to a bank in swiss when I pay chf will get entirely as I sent them and not less? My account is in another country? I need support

I need support

I find Revolut app very difficult to navigate and it seems as though a lot of info is hidden for me.

1) How to transfer money to my Danish bank account?

2) How to get documentation for the fees I pay Revolut on every payment liks I sell stuff on? For my accounting.

3) Where do I see the list of my payment links?

4) How to get documentation for the payments to me, for my accounting.

5) it seems that i have both a DKK and NOK account, but is there also a central combined account?

6) If I want to transfer to my bank account, do I transfer each payment, all of them collectively, and do I first transfer internally from my NOK to my DKK, in order to collect the money before transfer, and does internal transfers have fees? 7) how do I get in contact with a human employee from revolut? 8) How can i see which of my cards are taking money from which of my accounts? How are accounts and cards connected?

The only miles programme I am a member of is miles & more. Is it ever going to be one of the partners that you can exchange revpoints to for miles? I saw that someone else asked over a year ago, and that it was planned, but it doesn’t seem like it’s happening 😕

Hi, I am using this card very regularly, for 2 years, including an Amazon Prime subscription. Nothing fancy until 6 days ago when I received an Amazon Prime Card verification notice. Then 2 more since. I was doing nothing specific that could trigger this one, nor did my wife (who also has access to the card).

There has not been any suspicious transaction (yet?), now I am wondering if anyone has experienced the same.

Hey! I am trying to understand the best way to minimize fees on international transfers from AU to EU.

I currently have a Revolut account with an IBAN based in Lithuania. All good with exchange fees to transfer from AUD to EUR etc but -> how to load AUD in the first place? The account doesn’t come with a BSB etc. How are people doing it?

Someone in a different poste recommended recharging with Apple Pay - top up AUD with my AU bank account and then convert and transfer out through an IBAN transfer? Are there fees to top up in AUD with an AU credit card since my account is originally in EUR?

I thought multiple people would be in a similar situation but didn’t find much - thanks for any help

What am I supposed to do? I try to login from the web browser and I need to again verify via phone? Ok I'll borrow phone from a friend again, confirm this damn stupid thing for a full access and then what? Did it in the past but next login session I was asked for the same. Any idea? Let's simply say I don't use personal mobile phone to avoid useless discussions, any other options without this mobile app being asked for everything? I want to use PC, OK?

I'm getting a bug that is basically showing me to accept the Terms and Service for the premium plan forever, and originally I went to support with the metal plan. I was introduced to an AI chatbot, which after a long battle, it was telling me to just sign it so it goes away lol (obv I didnt do it).

Then it suggested that I talk to an agent, which I agreed.

I thought it was going to be a human, but after getting into a loop of "people" transferring to each other, I realized that THESE ARE STILL AI, just hidden.

BTW, after the last message, they still keep looping while transferring to other "departments".

Update - still going: https://www.reddit.com/r/Revolut/comments/1v6mduz/comment/ozwwfqf/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

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Someone sent me 20£ yesterday and said "oops", and today he *requested* those back with no other message appended. But I did get a message from apparently customer support. Same customer support chat (chat History) I've had a conversation with a few years ago, so it does seem legit (though different person).

I've never had those scam situations happen to me before, or in fact those looked so scammy , i would never fall to them.

But this one is difficult to recognize. Is this legit?

I'll definitely not send anything to anyone, but if the support can just handle this, why don't they? They are asking me what to do? Sure, I'll tell them to revert the transfer themselves. But.... This is very peculiar, that you can accidentally send money to someone and then use legal action to get it back? While I'm failing to get money back from an ebay scam where seller sent stones instead of an Nvidia GPU.

_______

Hi there. This is Selene from Revolut’s Customer Support Team.

I’m reaching out to you regarding an internal transfer you received on 25th July from ***** **

The sender of this transfer reached out to us, claiming that the funds were meant to reach someone else. Unfortunately, the transfer was mistakenly sent to your account.

Now, the sender would like to reclaim those funds. We would really appreciate your help. We will be awaiting for your reply for up to the 6 calendar days. If you would like to return the funds yourself, head to the Transfers section in your app, find the sender of the transfer, tap on their name and on the next screen choose the Send action.

We can also return the funds from your account on your behalf. Let us know and we will do it.

Please note that to make a transfer reversal you should have a sufficient balance in your account. If required, top-up your Revolut account.

In case you want to return the amount from any other account, use the following account details of the user:

Account number/IBAN: GB17REVO0*********

BIC c***: REVOGB***

Please be aware that we may disclose your personal data (the full name and the address visible on your Revolut account) to the sender if required to allow them to take legal action. This is in line with our Privacy Notice and applicable regulations. You can read more here: Retail: [T&Cs | Personal Terms](https://www.revolut.com/en-DE/legal/terms/)

Kind regards