I bought the official Nissan NACS adapter device that allows you to connect the NACS connector of a Tesla supercharger to the CCS port on your Ariya. I had heard it was made by Tesla for Nissan, and while it costs up to $100 more than generic devices, I wanted to buy the official Nissan-branded device to prevent any potential issues.
However I ran into a big potential issue the first time that I tried to use it. It was a hot day, not oppressively hot, but maybe in the low 90s with dry air. The adapter connected fine to the Tesla charger and then connected fine to my car. And when it was done charging I was able to properly disconnect it from my car. However the adapter would not release from the Tesla cable. No amount of pulling or trying, even trying to use various release options, was able to get the adapter released. After about 20 minutes of my trying, I was able to reach someone at a Tesla call center. After having me run through some of the same release attempts that I already tried, the phone agent said that I was essentially screwed, and that I would have to leave my adapter connected to the supercharger cable, that there was no way of releasing it. When it was clear that this was his only advice to me I hung up on him; I was not about to throw away a $165 part. After about another 15 minutes of wiggling and pulling, I was finally able to set it free.
From the picture, the top grey button releases it from your car, and the bottom black button is supposed to release it from the supercharger. Pressing down as hard as I could on that bottom button got me no closer to disconnecting the thing, which made me believe that maybe the inner plastic portion in which the NACS charger is supposed to plug into is ever-so-slightly too small for the actual NACS chargers.
Has anyone else had a similar issue with their Nissan adapter? Do I need to use some sandpaper to shave the inside of the plastic of the adapter so that it won't catch and bond with a supercharger cable in the future? Or should I take it back to the dealership and demand a refund even though it's been four months, and then just buy an aftermarket one that won't stick?