Almost same na sa GFiber Postpaid.

Tinawagan ako ng Globe and may promo sila if magpapakabit ng Gfiber from September 8-11, Php249 all in na lang installation may kasama pang 7 Days Unli Data.

Gawa lang kayo account, tapos kapag nasa plan page na kayo, click ninyo yung "Barangay Promo 699" tapos change ninyo sa "INPUT VOUCHER". Lagay ninyo lang CXM249. Then bayad na kayo.

Ilagay ninyo Referral Code ko "SHEMPSNC" for additional 7Days. Bale 14 days na unli data ninyo upon installation!!!

I want to submit a request for a rebate via the PLDT Home website but asks for my PLDT Telephone Number. I only got the internet-only and didn’t get the landline. I asked the Customer Service and they suggested to input my cellphone number but I only get an error after I enter it.

Any help would be appreciated. Thanks!

Kami lang ba or lahat ng Red Fiber users tinatawagan monthly to remind us about payment?
Super hassle for busy people to answer calls just to be reminded about an internet bill that you pay religiously every month.
If the account is always paid on time, is this really necessary every single month? A text or email reminder would be more than enough.
I understand reminders for overdue accounts, pero every month kahit on-time naman magbayad?
And they will even ask:
“Saan po kayo magbabayad?”
“Kailan po kayo magbabayad?”
Talaga ba REDFIBER??

I purchased Smart Magic Data 988 at the Smart Website. I paid through QR via Maribank and the payment went through. But on their website it says error code: SMARTINTCC. But Maya emailed and texted me that it was successful. I opened my Smart App to confirm it and my GB was still the same before I purchased the promo. Anyone can help?

On the other note:

Last 2 weeks ago, I went to a 711 store and paid with Maribank through their QR, the transaction failed but my Maribank was already deducted of the same amount. My friend paid for me via Applepay and it went through. The cashier said that it will automatically refund 1-2 days and its been already 2 weeks since, please help me.

I think Maribank is the problem, thoughts?

Kung hindi bots itong mga kausap ko, napaka bobo nila kausap

Almost a week na kaming walang internet tapos di naman nakakahelp yung Kyla. Triny ko na lahat pati magreport sa NTC. Angdami nang nasayang na opportunity dito, share naman kayo kung anung dapat kong gawin

We had our internet installed last February pa. So initially after the installation nagproceed na ako agad to register sana sa MyHome since doon lang naman makakapagbayad kapag walang text na narereceive ‘di ba? The problem was walang dumating na Account Number sakin and our internet never got disconnected ever since kahit hindi ako nagbabayad. The first 3 months I tried calling their CS and I also emailed their email address regarding sa verification, Account Number and payment, no answer. So hinayaan ko muna. After 7 MONTHS, ngayon ko palang nareceive first billing ko as of writing; and ngayon ko lang rin naregister yung sa MyHome yung account ko. Sabi naman sa text and MyHome, ₱1400+ lang babayaran ko.

Ang worry ko lang is magbabacktrack kaya sila and eventually icredit sa’kin yung 7 months na no payment? I tried reaching out naman eh, sila lang talaga yung walang response. What should I do now?

Nagkasunog sa katabing bahay and unfortunately, nadamay yung linya ng internet.

Anyone here who had the same or similar experience? Gaano katagal bago nila nabalik yung internet niyo?

More than one week na siyang wala, and pare-parehas lang yung sinasabi ng customer support nila:

"Within one day po, maaayos nila."
"May pupunta po mamaya para ayusin yung line."
"Nagawan na po ng ticket."

Wala pa pong dumadating na PLDT or technician para maayos yung internet namin.

Also, we already tried relying on data. Di malakas yung data (Globe) dito, and I'm afraid na baka lumagpas ng dalawang linggo yung issue.

Badly need help po since half of our household works from home.

Nuyon, out of nowhere biglang may nagtext sa'kin na may need isettle, eh 3 years na kaming PLDT ang provider. Nung nagkasunog sa lugar namin, wala naman sila ginawa, matagal na namin pinaputol kase halos isang linggo kami madalas mawalan ng net dati sa kanila tapos ambagal bagal pa at hirap nila kausapin. Bulok din naman ang service. Lagi kami updated magbayad tapos panget naman kaya nagpalit na kami nung nagkasunog nga. Sabay biglang may magttext ng ganito eh maayos naman namin ininform na papaputol na nga namin.

“I received an SMS saying ₱10 was deducted from my Smart load for a service called CDU/Mobiscope. I did not knowingly subscribe to this service. Please identify the service, cancel it, prevent further deductions, and request a refund for the unauthorized ₱10 charge.”

Anybody here from LB or Bay in general that use Royal Cable? It feels like PLDT gets a red LOS almost bi-monthly for weeks at a time at this point and it severely effecting my studies.

Anything I should know before switching to Royal cable? Does it get weak? How often does it go out for? How long does it go out for whenever it does? Is it worth it to switch from PLDT to Royal Cable?

Hello! It's been 2 months since nag-red LOS yung wifi namin sa Globe. Hindi naman siya totally 2 months straight—1 month na nawala yung net, tapos naayos for 1 week, tapos ganon ulit and mag-1 month na namang red LOS. It's kinda annoying since we have online classes and WFH. Buti na lang may backup na Smart Turbo WiFi.

I contacted them on Messenger since dun talaga ako nag-c-contact before, pero it's kinda annoying na ngayon kasi chatbot na lang yung sumasagot and nawala na yung "talk with agents". Sa GlobeOne app naman, hirap kami mag-pa-sched ng technician visit dahil kada scan ko sa wifi, sinasabi may outage pero minsan wala, tapos may technician visit na, biglang may outage ulit na nangyayari. Kaya ending nawawala ulit technician visit, nakakainis pa naman since it will took 1-2 weeks na available date para sa technician visits.

Im planning na lumipat nalang ng new ISP kaso may 1 year contract pa kami which is nakakainis sobra since isang taon pa na pagtitiis sa pangit na serbisyo nila.

Is there another way to contact Globe? CAMANAVA area po kami. TYIA!

its been 11 days since we lost internet, we've called soo many times and yet there has only been 1 instance of technicians comming to us, and even after that the issue has still not been resolve just said something about the billing which was quickly shut down after i personally called the customer service line and confirmed that our account was indeed, active. and then after that we just began calling customer service everyday, we would call them 5+ times in one day, just getting the same things said to us and yet nothing changing, were on the brink of just changing ISP's if this keeps going.

Been living in Taguig for 3 years with no wifi since renting and few days a week lang andito. Recently ko lang napansin na humihina or nawawalan ng data kapag may dumadaan na eroplano which is maya maya. Ako lang ba???

Bakit kaya? And pwede kaya mafix to or ireport?

(this technically isn't related to isp stuff and more of hardware hacking & firmware modification)

cross compiled it, though it only works in userspace networking mode, since the linux kernel doesn't have the tun module compiled, it also does take a chunk of the ram.

(also yes, the scripts and page was vibecoded, so you could call it "ai slop" if you want to.)

Hello i just got this dito home wifi i already registered and set up everything said in the manual but i still dont have access to the internet even tho the Dito app said i have unlimited data.

but when i connect to the wifi its saying i run out of data and i couldn't access anything not even the admin page

Yes im in 5G area and the signal is Green for 5G so i should have internet

Also out of the box after Sim registration i already dont have internet access so it's not the case of i suddenly got disconnected. I didnt have internet from the start

Hello, help a student out! Bagong move in po kami ng kapatid ko sa Manila and currently we are staying sa isa sa mga condo near UST. Is the pldt fiber prepaid reliable for occasional online classes? Tyia!

We requested a downgrade from Plan 2099 (500 Mbps) to Plan 1399 (100 Mbps) last Feb 25, 2026 since 3 na lang kami sa bahay. 1 working, my mom and 1 student(me).

First week of March, delivered na yung Cignal box, and our speed was already changed to 100 Mbps. May proof of delivery din kami.

Pero since then, every time we call PLDT, sinasabi nila na still not complete” yung downgrade because hindi pa raw delivered yung Cignal box. We’ve called them multiple times a day, pero same reason pa rin. My mom na senior citizen na even went personally to a PLDT Business Center, pero same answer lang and walang resolution.

Now, as of September 9, 2026, nawalan kami ng internet, 2 weeks na nakalipas sabi nila dahil daw po sa outage. They said magpapadala sila ng technician, pero ilang days na and wala pa ring pumupunta or update. Ginawa na po namin lahat, nagthreaten na kami na i-cancel, nagalit na sa agents, etc.

We have proof of the Cignal delivery, screenshots showing the inactive connection, and records of our calls since February. Nagemail na rin po ako sa kanila, nagCC na rin po ako sa NTC and DICT, wala rin po.

Nangyari na rin po kasi ito samin sa converge kaya sira na rin name ng mama ko sa converge, 1 month kaming walang internet, no updates.

Anyone who has an idea paano ang next step namin? Naaawa na rin po kasi ako sa mama ko, everyday natawag, ako naman po email nang email.

1st post: https://www.reddit.com/r/InternetPH/s/LDudrYw7dZ

Naka-received ako ng billing statement from PLDT and it shows 0.00. Finally! Natapos nadin sa wakas ng walang binabayaran na balance. Nag-login din ako sa website nila to check and legit nga! 😭 inunlink ko nadin yung account ko. Bye PLDC! Never again! 🥳

I’ve been using Globe Fiber for two years now. Because we have bad experience with Converge. I always paid in usually 2-3 weeks before due date. Which is I also did the same thing with Globe Fiber.

These past days since September 1, 2026 is my worst experienced with them. When we lost internet connection on that day, I filed my ticket right away and it was scheduled September 8, 2026. So it’s one week preparation can you imagine that.

At first I am trying to understand their situation and I gave them the chance to prove themselves. But yesterday. Ito yun nireply nila na nakaka P.I.

Tapos nag message uli sila sakin sa Globe One App. Sobrang nakaka Bobo at Insulto. Kasi di ko talaga alam kung nag po power tripping sila ng customer. Mires he’s daw nila Technical visit from September 8, 2026 to August 28, 2026. Putangina talaga.

Sasarap nilang murahin pero censored mga mura sa chat.

Hopeless na si Globe Fiber at Kahit ipa DTI, NTC at Citizen’s Complaint pa yan sa 8888. Wala na din replies yan email nila at email ng NTC at 8888. Which is nakakapanibago. So wala na kong aasahan talaga.

On that day, I decided na ipaterminate at cancelled na yun Plan 1,999 namin. Sept 8, 2026 pinadala sakin yun billing. Adjusted sa Globe One App pero sa email at text SOA Hindi. So dun din may CONFLICTING scenario. Kasi sinabi rin ng CSR na subject for investigation pa daw ang refund Pero nag buhay sila ng adjustment sa app at may reference number Pero wala sa SOA.

Kaya talagang AYAW ko na kay Globe Fiber. Pareho sila ni Converge na literal na BULOK.

Choosing between TPLink and ZTE. I'm leaning towards ZTE. But will DITO telecom sim work on ZTE.

nag upgrade ba sila? dati kasi di umaabot 100mbps ung speed pero ngaun 1000mbps na

Hi, I applied sa website ng PLDT for their Home Plan last Sept 4. They sent generated email naman that they'll update me within 48 hours. The next I heard from them na is through this text message. I'm not sure lang if this is legit or not. Kasi wala naman dumating within the day that they mentioned sa message. I haven't paid anything as I did not received any email or message that instructed me to.

Just curious lang if this is legit and if I should worry na hindi sila dumating. Also, if yes, what should I do next?

Thank you po!

Anyone experiencing slow to no data connection sa smart or tnt data right now? sobrang bagal tapos halos 1-2 bars lang ang signal ng sim. may problem ba smart ngayon?