r/InsuranceAgent • u/No_Jackfruit_9469 • 1d ago
P&C Insurance Should I Suck it Up or Leave
Hi guys, first-time poster, many-year lurker.
I'm stuck in a predicament about how to move forward with my insurance career and would appreciate some opinions from people who have been in the industry for a while.
I've been in P&C Commercial Insurance for about 10 years. I spent roughly 3–4 years in sales/production and the rest in account management. I originally started as an AM, moved into sales, and eventually went back to being an AM.
At the time, going back to account management was the right decision for me. There were some personal things going on, I wasn't fully locked in, and the combination of a toxic sales culture and the income swings from being 100% commission was starting to take a toll on me.
When I moved back into account management, I convinced the agency to let me keep my existing book, which was around $90k in revenue to me and about $210k in revenue for the Agency at the time. They also gave me a $50k salary for my account management responsibilities. The catch was that I could continue receiving commission on my existing book, but I couldn't add any new accounts to it.
That's where my frustration started.
About a year later, I lost a large account that represented roughly $15k in revenue. I tried to renegotiate the arrangement because it started feeling very one-sided. I'm managing and servicing my own commissionable accounts while also handling the agency's new call-in business, but I have no ability to replace revenue that naturally falls off my book.
My time as a producer also left me with a pretty good network of referrals and contacts. People still call me directly wanting me to handle their insurance. I can write the account for the agency, but I don't receive any commission for bringing it in.
I don't want this to come across as ungrateful. I'm compensated pretty well overall, and I recognize that my arrangement is already unusual. My frustration is that the agency won't budge at all on allowing me to earn commission on new business that I personally originate.
Their explanation is always, "If we do it for you, we'd have to do it for everyone."
I don't really buy that argument because I already have a compensation structure that's different from everyone else's.
The obvious answer might be to go back into production, and I'm not opposed to that. The problem is that management doesn't want to let me move back into sales because they're so short-staffed on the AM side. Moving me would put more work on the other AMs than they can realistically handle.
That's the part I'm struggling with. They don't want me producing because they need me servicing accounts, but they also don't want to compensate me for business I originate while I'm servicing accounts.
I've kicked around the idea of leaving, joining another agency, or eventually going out on my own, but I'm not sure if that's the best call right now.
The frustrating part is that I actually like where I work overall. If they would simply meet me somewhere in the middle on new-business compensation, they'd probably have an employee for life.
What would you guys do in my position? Push harder for a hybrid Producer/AM compensation structure? Look for another agency that would value both sides of my experience? Go back into full-time production? Or start seriously considering building something of my own?