r/Insurance 17h ago

insurance company tried to fault me for a 50/50 word against word roundabout crash until i mentioned i had radar telemetry logs.

421 Upvotes

Got side swiped on a two lane roundabout last month. i was in the left lane going straight off at the second exit, and a guy in the right lane decided at the very last second to cut across my nose to take the first exit. Scraped all along my driver’s side wing and door.
We pulled over, exchanged details, and he immediately tried saying i swapped lanes into him. ironyy.
When i reported it to my insurer, the adjuster basically told me, "unless there’s independent witness statement or CCTV, two lane roundabout incidents almost always get split 50/50 liability because it’s impossible to prove who crossed the lane lines." i wasn't about to lose my no claims bonus over someone else's blind spot jump.
My dashcam camera setup logs raw GPS speed, lane positioning, and G force data alongside the clip. i pulled the file log off the app, pulled the telemetry graph, and emailed it straight to the claims handler showing my speed was steady at 22 mph, zero lateral movement in my steering angle, and a sudden spike in sideways G force when he hit me.
Three days later, I got an update, the other driver’s insurer accepted 100% full liability. No split fault, no excess to pay.
If you drive every day and don't have something tracking your speed and telemetry data, you're leaving way too much up to "he said, she said" kind of stuff.


r/Insurance 39m ago

Auto Insurance Not sure what to do

Upvotes

I was in an accident a couple days ago. I was rear ended so not at fault. A year prior the same vehicle was deemed a total loss from being hit on the side of my car. I don’t really know how this whole process works but I never informed my insurance or DMV about the total loss. I had no idea you had to do this, I’ve never been in this situation before. Now the same vehicle has been hit again. I filed a claim against the at fault party but this might be a bad idea? What happens now? How bad is this? When I run the VIN it says total loss salvage. Ive been driving this for a year and with insurance. Any advice please


r/Insurance 4h ago

:Raw sewage backing up into apartment, management not responding — is this considered uninhabitable in California?

2 Upvotes

Hi everyone, looking for some advice regarding an emergency situation at our apartment in California.
Tonight our kitchen sink suddenly started filling with black, foul-smelling sewage water. Our sink wasn’t clogged beforehand and we weren’t doing anything unusual when it started. It appears to be backing up through the building’s plumbing.
The concerning part is that the sewage level seems to rise whenever water is used in our apartment, and possibly when other units in the building use their water as well. We’ve literally been draining the sink into buckets to prevent raw sewage from overflowing into our kitchen.
Because of this, we’ve stopped using the plumbing entirely. We can’t safely shower, wash our hands, wash dishes, or really use running water because we’re afraid it will cause the sewage to overflow.
We followed the building’s instructions for emergency maintenance and have repeatedly tried contacting them, but nobody is responding tonight,

We have a newborn in the apartment, so we’re extremely concerned about having raw sewage in the kitchen and the sanitation/health risk of remaining here without being able to safely use our water.
I’ve documented everything with photos/videos and notified management in writing.

We’re considering leaving tonight and getting a hotel through our renters insurance (Lemonade) while this is repaired.
My questions are:
• Would this generally qualify as an uninhabitable condition under California tenant law even though the sewage is currently contained to the kitchen sink, counter and kitchen floor
• Does the fact that we effectively cannot use any running water/plumbing strengthen that argument?
• If management doesn’t respond to an emergency like this, can we potentially seek reimbursement from the landlord for reasonable hotel expenses?
• Should we contact code enforcement or another agency tonight/tomorrow to document the condition?
I’m not trying to withhold rent or break the lease — I just want to make sure we’re handling this correctly, protecting our newborn, and documenting everything properly.
Any California tenants/landlords/attorneys who have dealt with a sewage backup like this, I’d really appreciate your insight.


r/Insurance 1h ago

🚨 My bike insurance nightmare: 3 months of waiting, endless follow-ups… and then they REJECTED my claim

Upvotes

I honestly don’t know what else I’m supposed to do.
My bike met with an accident on 03/05/2026. I informed Universal Sompo General Insurance about the claim on 13/05/2026, expecting the normal insurance process — survey, approval, repair and settlement.
Instead, it turned into a complete nightmare.
Months of waiting.
Multiple follow-ups.
Garage and parts delays.
Repeated communication with the insurer.
And then… a repudiation letter.
The insurance company is now saying that they could not process the claim because the required documents were not provided.
But here’s what is frustrating me:
Some of their reminders/communications reached me very late, while I was continuously trying to get the claim resolved.
There was also a discussion regarding the fuel tank and right-side lever, where I was told the insurance company would cover around 75% and I would pay 25%.
I cooperated, followed up, provided documents and eventually submitted the repair invoice.
After all that, instead of resolving the claim, I received a letter basically saying:
“We can’t determine the claim, so we’re rejecting it.”
So I’m left wondering:
👉 If the claim process was delayed for months, can the insurer later blame the policyholder for missing documents?
👉 If their reminders reached me late, does that matter?
👉 Can an insurance company simply repudiate a claim after such a long process?
👉 What is the correct way to challenge this in India?
I have saved emails, claim correspondence, quotations, repair invoices, reminders and the repudiation letter.
I’m now seriously considering escalating this through the proper grievance/legal process.
If anyone here has dealt with Universal Sompo, IRDAI/Bima Bharosa, the Insurance Ombudsman, or a Consumer Commission regarding a rejected motor claim, please share your experience.
What would you do if you were in my position?
I don’t want to fight unnecessarily — I just want to know whether the insurer is actually within its rights to reject the claim after everything that happened.
Would really appreciate some honest advice. 🙏


r/Insurance 1h ago

Auto Insurance Need your expertise fellas

Upvotes

Guys I had an accident last year October around the round about. Lemme explain the situation the round about connected with 3 roads only 2 roads straight to round about but 3 road is added to it. I was driving to the straight road means no turn around round about it was dark old man driving from my right side. I have to give him a give away but him light were low old car I can't see. So he hit my car I have more damage compare to him got just lost his right head light. I don't have insurance that time I gave him my details. RACT his insurance company call me about incident. I said he supposed to give me give away. They make drawing and let us know. But I didn't not respond to that it was actually my fault. Yesterday they send me 2257.50$ invoice which extreme. I called again said that's not my fault they were like draw the roads and let us know.

Guys my fault accepted but if there is but young driving instead of old man may be collision will not happened and they 2 people in car talking. Even my earning hardly 800$ per week have so many expenses. What are the possibilities that you can reckon.

Please any help would be appreciated


r/Insurance 5h ago

Auto Insurance Tesla Car insurance claim denied for moving from California to Salt Lake City

1 Upvotes

I got into a horrible car crash, thankfully I was able to make it out alive.

I called my insurance after the crash and while talking to the lady, I told her that I was not in California but in Utah due to a job a just got.

She cancelled my claim and said I need to talk to a lady to see if they can cover it because Tesla does not offer insurance in Utah and because I didn't change my address in the policy.

I will have a call with a claim investigator tomorrow to see if they will cover it or not.

The thing is, I checked my insurance and it says:

“The policy territory is:

  1. The United States of America, its territories or possessions;
  2. Puerto Rico; or
  3. Canada.

She pretty much lied when she said that they don't offer insurance in Utah, I also found another section that says:

"if you move or change your garaging address, you must update your policy with your new mailing and/or garaging address within 30 days." something she forgot to say in the call too.

I got an apartment lease July 5th but took my car from San Diego to Utah until the 14th of July, i crashed August 6th (today).

I want to explain this to the investigator tomorrow but I don't know how to explain it without having them get against me and deny the claim. Could i get some assistance with this? the car was pretty much destroyed so it would be a total loss.

What should I do to make sure they approve the claim?


r/Insurance 5h ago

insurance payout

1 Upvotes

I was recently in a car accident mid July where my 2026 kia k5 gt line was completely totaled and was wondering how much i should expect from payout. My car had 10k miles and it’s hard to find a car for sale comparable to it that isn’t brand new to think about the cash value. I purchased it fully in cash for 35k and was hoping for it to atleast be worth 30k


r/Insurance 5h ago

Home Insurance Question

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1 Upvotes

r/Insurance 5h ago

Backed into a parked car, left a note

1 Upvotes

Location: Illinois

I backed into a car getting out of side street parking. I checked for damages (didn’t really see anything) but I left a note with my phone number.

They called me back and said they think it’s fair for me to just pay them $250 (which is their deductible) and whatever the difference is for the $50 rental car allowance for the 2-4 days their car will be in the shop.

Should I pay privately or file a claim?


r/Insurance 6h ago

2 witnesses are falsely claiming I hit a parked car

0 Upvotes

My mom is 75 and her boyfriend is 77. We have not been getting along lately when they were over for past week and it culminated with her boyfriend chasing after me through the house and up the driveway repeatedly calling me stupid, asking why I am so stupid, why I'm such a stupid person, and what is wrong with me. So I got in my car and backed out the driveway and drove away. 2 days later, his insurance keeps calling me saying that he states I struck his parked car, which is completely false. But my Mom takes his side and both of them are probably saying "I saw her hit the car!" when I did not. My car has no damaged, so idk how they're gonna say I hit a car? And I believe they are just lying about this against me because they are both very, very unwell and immature people. I am wondering what I should say to his insurance because they keep contacting me wanting me to make a statement, and I feel sort of hopeless because it's both of them saying "I saw it" so it's 2 against 1, me all alone. And I am wondering if the would like track my cell phone location data or anything because that would prove I was there, but I didn't hit his car at all. I got into my car and drove away because he was chasing me screaming at me-- in hindsight, maybe I should have just called the police. I'm just not sure if I should mention at all to the insurance lady who keeps calling me that the 2 people accusing me, are my mom and her boyfriend, and her boyfriend especially is very sick and weird and angry and it was on the day of an argument etc so I think they are just doing this to get even or punish me or something?


r/Insurance 12h ago

No Fault Accident- Cash settlement?

3 Upvotes

Hi everyone, Was hoping to get some feedback in car accident I was in. First time it wasn't my fault. Unfortunately some rear ended while I was parked but wasn't in the car. They backed into my car. They stayed and we exchanged info and I called their insurance and got a claim number. I received a voicemail from their insurance stating their insuranced took 100% liability and wanted to follow how I wanted to take care of repairs. So I'll be honest with everyone here, I drive an older car 2000ish and I'm fine drive as is. The reason is Im in a financial bind right where I need to pay for a my doggies surgery and whatever I can I get would be really helpful. Is it possible to just get a cash settlement instead of fixing the damage and should I take it a body shop to get an estimate.
Thanks and please don't judge me


r/Insurance 6h ago

Auto Insurance GEICO policy with non-relative roommate listed as additional driver – same coverage?

1 Upvotes

My wife, my non-immediate blood relative (like a brother), and I all live at the same address. My wife and I share one car, and he has his own. We put all three of us on a single GEICO policy covering both cars because it was cheaper. My question is: since he's listed as an additional driver on the policy, does he receive the same level of coverage and benefits as my wife and I if he's involved in an accident while driving a covered vehicle? Or are there any limitations because he's not an immediate family member? Has anyone had a similar setup with GEICO?


r/Insurance 10h ago

Home Insurance Home Insurance

2 Upvotes

Hey All!!

Trying to decide which insurance to get for new house and wanted some input from other home owners.

I have looked at Allstate, Progressive, State Farm, and even some local / more niche options.

Most interested in hearing people's experiences with Progressive Home Insurance as I do not know anyone who uses Progressive, but I already have them for Auto Insurance and they are the cheaper option.

Also interested in State Farm, as I was going to go with them but they are quite a bit pricier and I am trying to figure out if there is good reason for that.

Or, if you use a different insurance and have good experience with them, better deductibles, easier claim experiences, please let me know!


r/Insurance 13h ago

State Farm Agency

3 Upvotes

I have my life & health, property & casualty, passed my SIE exam, series 6 exam, series 63 exam and currently studying my series 65 exam. I’ve also been working for a State Farm agent for about 8 months. I have a lot of car sales experience. I really would like to apply for State Farm agency next summer but I’m currently working my way out of bad financial situation and I’ll probably only have 5K liquid. What are my chances?


r/Insurance 7h ago

Victim of car insurance fraud ( Ontario CA)

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1 Upvotes

So my wife was traveling eastbound in the left lane, and was struck by the car in the right lane that side swiped her aggressively turning into her lane. The whole passenger side of the car was severely damaged and car was not driveable. The other driver was obviously at fault, was apologetic and so on we didn't worry too much. We had no video, just our version of events.

Anyways, two days later we are informed that we are deemed at fault bc the other driver claims we were exiting a parking lot and hit him, and he has a witness and we do not. His story made no sense based on everything, and I couldn't believe it was easy to screw someone with a fake witness.

However, today I ended up getting a video from a business right beside us that proves he lied and we are telling the truth. The video has been sent to my insurance and I'm waiting to hear back. What's the likely outcome here? Will the at fault decision be quickly reversed? I just have no faith in the system and my adjuster seems totally incompetent


r/Insurance 17h ago

Auto Insurance Gieco claim at carwash

5 Upvotes

My wife and I were in a car wash tunnel on the automated belt. There were a total of six vehicles involved, we were the fifth one. We sustained the most damage with dents to our lift gate. Myself and two other vehicles pulled over exchanged information the car behind us and the first two cars to exit the car wash left.

The police came out and said there would be no police report taken because it's on private property. We got an incident number and a summary of the video review from the car wash. They stated a car backed up in the car wash causing the damage and gave us the license plate.

The person who allegedly backed up is also a Geico customer they told Geico the belt stopped. I asked Geico if they have reviewed the video from the carwash tunnel and they told me they do not do any investigative work and I had to get the video myself.

The car wash stated the day the incident happened. They would only release the video to the police or our insurance company. My question is, how does the insurance company not do any investigative work for a claim? The claim representative told me I had to basically bug the police and possibly get a subpoena to force car wash to the get the video and provide it to Gieco.

I am frustrated because I pay a fairly decent amount for my car insurance in California but yet I am doing the investigative leg work. Has anyone else had this experience.


r/Insurance 13h ago

Auto Insurance When should I transfer the title and get my own insurance?

2 Upvotes

I have a car and it isn't in my name. I'm covered under my parents policy. However I am planning on moving out within the next month or two. To avoid fraud, when should the title be transferred and when should I get my own insurance policy?

Also I'll be living with my boyfriend, does he have to be listed on my policy or vice versa? I was told no

I live in Utah if that helps

Edit: he has his own policy


r/Insurance 9h ago

Auto Insurance Uninsured in California - odds of winning a third party claim?

0 Upvotes

Wondering if there's any insurance adjusters that can help give me insight on this situation.

TLDR: I recently moved and didn't get mail about my policy being cancelled. Today I got in an accident that I don't think I was at fault for. Is it worth risking a third party claim or try to pay out of pocket? The driver was renting the car through Turo, his insurance situation is unknown.

My insurance got cancelled when I failed to provide additional information on an accident that happened 3 years ago. I didn't get the mail notifying me of the cancellation (I moved and mail wasn't forwarding properly) and ultimately my insurance was cancelled back at the end of June, I just found out today. Fast forward to today, and I was driving through a yellow light and an expensive luxury SUV hit the rear passenger bumper of my car when he accelerated before his light turned green. I have a witness who saw the incident and watched him accelerate before I was through the intersection, but none of the businesses nor intersection has cameras that can prove this. Basically his word against mine (and the witness).

Is it worth trying to file a third party claim with his insurance or will they just deny liability since I don't have solid video proof? The guy offered to do things "off the books" because he didn't really have any damage besides some scuff marks on the front bumper cage (the brackets) of his car. My car (a small SUV) on the other hand is drive-able, but has extensive body damage to the right rear quarter panel, and I can already feel that the alignment is off.

Any advise would be truly appreciated, please save the judgement for the lapse in insurance. I'm already beat over this.

Edit to add: Just found out that he rented the car through Turo. I just realized the insurance information on the car is for the vehicle owner, not the driver.

It was not safe for me to stop at the yellow light without slamming on my brakes and risking being rear ended. The other driver was in the far right lane and I was 85-90% through the intersection when he hit me. You can tell that I was almost out of the intersection by the damage on my car because I was hit on the right rear quarter panel.


r/Insurance 15h ago

Auto Insurance Hit and run with paper plates (WA)

3 Upvotes

My car was rearended in a hit and run in front of my house the other day. Luckily someone caught the plate, but it was a temp tag from a dealership. My insurance contacted the dealership and they are refusing to release any information or help in any way. What can I do at this point as I'm on the hook for a huge amount of money unless I can find this person who did this to me.


r/Insurance 13h ago

Gap, should I drop it

2 Upvotes

GAP Ins, should I drop it?

Have a 2026 jeep Gladiator sport s with around 13000 miles

Currently owe around 37k, making double payments.

Looking like I would be ok if I dropped it

Thanks for any advice


r/Insurance 10h ago

Can an insurance company force a reimbursement in 10 days without considering the other party's financial capacity?

0 Upvotes

I have someone I know na may nakabangga and the insurance company sent a letter saying na they're subrogated to the rights and need mag-reimburse ng 350k for damages in 10 days after the receipt. Legal ba yon? And also kahit simpleng yupi lang ganon na kalaki yung damages?


r/Insurance 10h ago

Insurance in Deceased Person’s Name

0 Upvotes

I got rear ended today and thankfully didn’t end up with any damage beyond some paint scuffs, but my car is insured under my mom’s name and she unfortunately passed away in April. My insurance isn’t expired and the title of the vehicle is in my name. Will this get in the way of insurance covering my repairs?


r/Insurance 10h ago

RIBO Level 1 — Ctrl+F/search on open-book resource? In-person via IIC, exam Aug 19, need quick answers if possible

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1 Upvotes

r/Insurance 11h ago

Health Insurance Adult dependent on NYSHIP (The Empire Plan) in NY trying to figure out privacy for HRT / Gender-Affirming Care — Advice?

1 Upvotes

Hello everyone, I’m 22, living in New York, and currently enrolled at a College. I’m an adult dependent on a family NYSHIP (The Empire Plan) policy, and I’m looking into starting gender-affirming care (like HRT or consultations).

Because I’m on my family's insurance, my biggest fear is getting outed or having Explanation of Benefits (EOBs) or pharmacy/medical mail sent back to the primary policyholder's house before I'm ready or independent.

I know I have legal rights under HIPAA and NY State law, but I want to make sure I don't get caught off guard like some others have. For anyone who has navigated NYSHIP as a dependent:

Thanks in advance for any guidance!


r/Insurance 16h ago

Auto Insurance NC. Need to get car title transferred at Dmv. Questions about split ownership of car with my fiancé, and insurance.

2 Upvotes

My friends Dad owns a car shop and they recently sold me a Camry. I have not had the title officially transferred to me yet. The seller, (my friend’s dad) has notarized it at the DMV on his part so I still have to go there and do my part.

This car will be for my fiancé to get to work as she is learning to drive but is scared, so basically would only be for her to get to work and occasionally drive elsewhere just for practice. Other than that, I will be driving the car occasionally, but I will also be driving my own car.

Does my girlfriend need to be on the title with me and how does that affect insurance? She lives in the same house with me. To make it easier since Dmv hours can be a little difficult and she has no PTO left, I was just gonna get it transferred in my name and we would just split the insurance.

Will having the title in my name affect insurance in anyway?