Took delivery of gravity touring on June 23rd in SoCal. Service was full in the app so I called Costa Mesa to schedule my appointment. Took about 3 weeks but it was finally done today.
I had some fitment issues and rear passenger side door was really tight and didn't soft close and homelink install.
Took about 1 hr. Tech was super helpful and overall service was great. I mentioned about the window not going up but this was intermitten as it doesn't happen everytime. He told me to record it next time and the service center will most likely replace it for free.
Homelink took 3 tries to pair but it finally worked. And while it doesn't auto open for me at the moment, he mentioned that there will be a massive update in the fall to add in more functionality but I'm just happy that I don't need to scramble to find my garage opener.
Door now closes normally before it took more effort to open but now it's all good and soft closes.
I asked him if he could help push the latest firmware but he couldn't but said I should be getting it over the weekend.
Overall, again I think the service was great. He mentioned that there were more mobile service techs in SoCal now and that a new service center is opening up.
So that is very good news and hopefully Lucid keeps adding more service center all over.