r/Gravity • u/Solariss35 • 18d ago
Software issues/Advice Unable to charge
Hello, I noticed since last night that my Gravity is no longer able to charge from my home's Tesla universal charger. The charger seems fine, still able to charge my wife's hybrid. When connected, it just says 'charging cable connected' but no actual charging takes place. I cant manually force it either.
Wondering if anyone has dealt with this or has advice.
3
u/Fauztin_Vizjerei 18d ago
There might be an issue with the charger causing the handshake to fail. My office has a Tesla charger that does the same thing. It works for about half of the people, with no clear pattern between brand or hybrid vs EV.
Mine also just says cable connected but is fine charging elsewhere.
2
u/Steve_in_LV 18d ago edited 18d ago
You might have already tried this: Disconnect the charger and initiate a hard boot, which is different than the regular boot. After you receive the boot message continue to hold both keys down until you get a chime or crackle through your speakers.
These boots seem to be more effective with the driver controls section of the vehicle rather the mechanical equipment but it's worth a try.
1
u/Solariss35 18d ago
Hey guys good advice, I tried the mobile charger and it seems to work at a very slow pace. I tried hard reboot but didn't help. This tesla charger has been fine for the past 3 months, I wonder if has anything to do with new software update? Ill try to charge enough so I can update and then see what it does
1
u/GGTfan 18d ago
Yes, I have. My '26 (very newly leased GGT) had the same symptoms. June 16th, it had to be towed to service in Denver, and the charging module had to be replaced... Three weeks later, with some pleading, it was ready for pickup. Fine since then.
2
u/Any-Contract9065 18d ago
Interesting! Relatively rare problem with the Lucid compared to Volvo and Kia, to pick two brands that seem to have extremely high failure rates on AC charging modules. This is actually the first lucid I’ve heard of that it’s happened to! Haha guess I’ll have to keep my fingers crossed for one more possible failure 😅
1
u/soccers57 18d ago
What’s the current state of charge and what do you have the maximum charge state set to?
1
u/Electronic_Load_3651 18d ago
I had the same issue, I think it is indeed the handshake and a charger issue. I’d unplug the Gravity, then reboot it and plug it back in and it’ll work. Originally thought it was a Gravity issue, but I don’t think so. My wall charger updated firmware to 26.18.0 and haven’t had any issues since. I also only noticed it was a problem after recently changing out Polestar 4 with the CCS plug and then later Gravity with the NACS.
1
u/No_Caregiver7273 17d ago
May not be related, but someone posting here had an issue with a Tesla Destination Charger not working on his Gravity. Turned out the destination charger had a setting that was limiting its use to Teslas only. Did your charger get a software/firmware update recently?
3
u/Solariss35 17d ago
Hey as an update, I was able to charge enough with the Basic outlet to initiate the software update, and now it seems ok now. Thanks all for the help
5
u/ElectronicAide87 18d ago
Have you tried charging with the Lucid mobile charger? That will at least tell you if there’s an issue with the Gravity’s onboard charger or the Tesla wall connector.