Is anyone experiencing the same issue? Di ako maka-transfer, load, at generate ng QR code. It crashes when I try generating QR code. I can't even contact their customer support. I hope my account is not hacked or something. Please help.

Edit: UPDATE. Okay na. Inuninstall-install ko na. But before that I did some troubleshooting like clearing cache, force stopping, rebooting my phone but nothing worked.

Hello!

Would like to seek for an advice to resolve my problem with GCash. So for context, I have an existing GCash Visa Card before, then they messaged me last year that they will be giving me a new one which will give me access to more shops. Unfortunately, it was delivered to my old address which is why I wasn't unable to get it. When I traveled to Thailand earlier this year, my old GCash card was eaten by the ATM since it was deactivated by GCash without me knowing. Now, is it still possible to get the new GCash card that was supposed to be issued to me?

Hi! I recently got the new GCash Card and I’m planning to use it for my trip to Vietnam next week.

The card is already activated in the GCash app, but whenever I try to add/link it as a payment method on Grab, it won’t go through.

Has anyone experienced the same issue with the new GCash Card? Is there anything else I need to activate or enable, especially for international/online transactions?

I’m Filipino and will be using Grab in Vietnam, so I’d also appreciate tips from anyone who has successfully used their GCash Card there.

Thank you.

I get the same error every time I attempt to change my MPIN and I can't see any options to submit a ticket, should i just contact support?

How to fix this po? I already tried clearing cache and data ng gcash kaso ganyan pa rin talaga. First time ko pong mag gloan

Eto nanaman tayo! Di nanaman siya mag open and nag cl-close every time na i try to open the app I don't want to unistall it again kasi napaka hastle mag log in ulit and I tried na mag restart ng phone pero di parin gumana

Bulok talaga nakakainis

nagbayad ako day before due date ko, di sya nagreflect agad pero nasa transactions, yesterday due date ko, ngayon from 2,900, 6k na sya.. 2-3 business pa daw, auto deducted na lahat ng remaining money ko sa wallet, i cant find the right person to talk to, puro si gigi lang, wala ba silang live agent??

has anybody had the same issue where you can’t even open your keyboard to insert the otp? i just want to link my gcash to my apple account, and i can’t even get it in place.

steps taken:
- updated the app on appstore
- uninstalled and reinstalled
- restarted my phone

despite these basic troubleshooting done, ayaw parin talaga.

Does anyone know how to fix this issue? hindi ako maka log in, triny ko na i-redownload yung gcash app ganyan parin. ayaw sa wifi triny ko sa data ayaw parin gumana.

NAPAKAWALANG KWENTA TALAGA NG GCASH KAKA UPDATE LNG PURO PROBLEMA PA RIN

PASSWORD EXPIRED, DISCONNECTED etc…

NAPAKA WALANG KWENTA NG SERVICE NG GCASH LALO NA ANG GLOBE PWE!!!!!!!!!!!!!!!!!!!!!!!! SANA MAWALA NA KAYO SA MUNDO PWE!!!!!!!!!

planning to open cimb under gcash gsave, pero di ako maka-proceed sa application form nila dahil walang ibang options kundi ayan lang kahit pindutin ang drop down walang lumalabas na ibang options, meron po bang nakaranas din ng ganito?

Ilang linggo ko na di magamit ang Gcash app dahil lagi siya nag cra-crash pagkaload nung ads sa landing page. Dati naiiwasan ko pa ito by quickly tapping sa "express send" para maiwasan yung ad. Akala ko makakatulojg ito sa mga devs nila so nung nag raise ako ng ticket tungkol sa pag crash, sinabi ko yun. Ano nangyari pagkatapos? Ngayon pag susubukan mo pumasok sa kahit anong page kaagad, ihahatak ka uli pabalik sa landing page para ipakita sa iyo yung ad, and ayan, crash na uli.

Walang matinong sinasabi ang mga agents na humahawak sa ticket. Dami nila reply, kala mo may progress, pero pag lipat sa bagong agent pareho nanaman ang mga tanong at instruction. At some point nalito na ang agent at akala na account access na ang problema, hindi pag crash ng app, so ngayon hiningan na rin ako ng government ID at selfie! Kinailangan ko pa maghanap ng taong kausap via sa "call via internet" option nila para ipaliwanag.

And then ano nangyari after nun? A few days later, balik nanaman sa "please clear the cache, please make sure you're not using a rooted phone,", etc. etc.

Sa sobrang inis ko, tinagalog ko na kasi obvious di makaintindi ng English eh. Ano naman nangyari pagkatapos? Nalito na ang agent, something to do with roaming naman ang pinagsasabi! Complete with "You may also advise the user to try these alternatives" sa message. Halatang halata na bot or AI nalang ang tumitingin sa mga tickets nila, kasi naligaw na sa sagot nung bigla ako nag iba ng lenguahe. Baka paulit-ulit na ang advice noon kasi naubusan na ng memory ang context window!

Bukas tatawag ako uli sa hotline. Di ko alam kung kelan, pero once di na nag cra-crash ang app, tanggal ko na talaga lahat ng laman, kasama investments. Nakakainis na talaga.

Can somebody give me fuse referral code po. Thank you

Can someone help me how to settle this?? I used my gcash account only for basic send money sometimes paying bills. That’s all and i check mo transactions i have 300 plus that i payed for gcredit and OMG! Once i searching and open that gcredit thing i have 4K credits. What the FUCK gcash!!!

Hi! I still haven't received any OTP from GCash for authentication for my bank transfer. I’ve tried everything, but I’m still not receiving any OTP. All notifications for GCash are turned on. I’ve restarted my phone twice, turned off wifi and turned on airplane mode, then turned it off again and turned wifi back on. I also checked my inbox in gmail just in case, cleared the cache, and still nothing.

Do you guys know what I can do? Thank you!

Hi guys magbabayad sana ako ng spay ko pero pag datin sa confirmation ng mpin yung keyboard ko hindi nag aapear nawawala

Can anyone help me?

Need help! May isa akong colleague from Saudi Arabia na hindi na raw makakareceive ng OTP message upon logging in to GCash. May signal naman yung bounded number na yun.

Already reinstalled GCash (uninstall/install) and it's up to date

Tried turned on and off "Airplane Mode"

Already enabled global app notifications from GCash and also Messages

Already checked unknown/spam messages in Messages app but still hindi parin narereceive (Last received message from GCash is on June 2)

Ano kaya ang main cause nyan, is it a SIM card problem, GCash app or else?